Reviews show a consistent split: many buyers find Putterball fun, portable and easy to set up for family play, while a notable share report material failures (adhesive, seams, wrinkling) that affect play. There are multiple reports of missing items, delayed deliveries and unresponsive support, which some customers escalated to complaints. If considering a purchase, check the seller’s return, warranty and shipping policies and confirm support channels before ordering. Weigh the product’s portability and entertainment value against the reported durability and service issues to decide if it fits your expectations.
Examples from available reviews (Dec 2021 – Feb 2026).
Well made product that's easy for everyone to play.
“Well made and easy for everyone to play.”
Product fell apart within a week and had rippled green.
“Fell apart in 1 week”
Arrived melted with glue coming apart and no customer support.
“the glue is all coming apart.”
Order never arrived and support was unresponsive despite many contacts.
“We have not received it.”
Several reviewers report unresolved support and shipment problems; multiple comments describe unreturned requests and cancelled promises from customer service.
Multiple buyers say the price feels high given reported durability problems; customers expressed disappointment when the product failed after limited use.
Many users praise portability, ease of setup and family play value; a minority report playability issues from wrinkles, seams or folds that affect ball roll.
Frequent complaints about adhesive failure, edges lifting, wrinkling and seam defects; some reviewers call it well made, but many report rapid material deterioration.
Several customers describe no responses to emails or phone calls and missing order updates; a few escalated to formal complaints or disputes.
Overall impressions vary: many enjoy the game and its portability, while a sizable group reports early product failure and poor service or delivery experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Both regular and XL sets are enjoyable for basement or backyard play.
“Both the regular and XL Putterball sets are awesome.”
Arrived melted with glue coming apart and no customer support.
“the glue is all coming apart.”
Order never arrived and support was unresponsive despite many contacts.
“We have not received it.”
Seams create bumps when folded, which interfere with ball roll.
“the green material used at the seams when folded throws off the golf ball”
Great game for older children; younger kids find it tougher.
“Great game for my older children.”
Product is great and fun to play.
“Great product & fun!”
Missing carry bag item from order was never received.
“I never received one of my putter ball carry bags.”
Fun for family and friends and easy to set up and store.
“Easy to set up and store away.”
Bought as Father's Day gift; husband loved it and enjoyed summer play.
“He loved it and we had so much fun playing golf all summer!”
Eight-year-old nephew and reviewer enjoy playing Putterball together.
“My eight year old nephew and I enjoy playing putter ball.”
Product fell apart within a week and had rippled green.
“Fell apart in 1 week”
Mat deforms when stored, disappointing for the price paid.
“the mat when stored gets deformed”
Family competitions and outdoor fun; great for beach and friends.
“We love our putterball game!”
Adhesive failed, leaving an uneven, unplayable surface unsuitable outdoors.
“Adhesive on the item falls apart leaving surface uneven and unplayable.”
Edges lift and glue loosens after one summer; mat retains bends.
“after one summer (3 short months) the edges lift”
Reviewer still enjoys and loves their Putterball.
“Still love our putter ball!”
Poorly made; bubbled up after a few plays and became unusable.
“It was made very poorly and did not last very long.”
Well made product that's easy for everyone to play.
“Well made and easy for everyone to play.”
Product is fun but considered somewhat expensive.
“Fun but a bit $$$$”
Putting green arrived wrinkled and support was unresponsive for returns.
“the putting green was wrinkled causing the ball to jump”
PutterBall Portable Turf is genius! It allows you to play golf virtually anywhere. I bought one for my husband. He loves it. He's the type of guy who could go 18 holes at a moment's notice. So, when I told him that I was going to buy him a Putterball for his present, he was pretty skeptical. After he saw it & tried it out, he was hooked! I love the putterball. It's portable so we can take it to the beach. We have used it at the cottage and on our deck. It's a lot of fun and will improve your putting tremendously. Your whole family will enjoy it! My only concern is the actual quality of the surface - it's not very durable and it looks like holes will start developing soon.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Putterball offers portable putting-green games and accessories (regular and XL sets, carry bags, balls and clubs) intended for casual play at home, the beach, or backyard. The product is sold directly to consumers online and is positioned as a compact, transportable alternative to a full putting green.