Reviews Analyzed
21
We Collect & Analyze Reviews
Putterball
Experiences & Reviews
Putterball offers portable putting-green games and accessories (regular and XL sets, carry bags, balls and clubs) intended for casual play at home, the beach, or backyard. The product is sold directly to consumers online and is positioned as a compact, transportable alternative to a full putting green.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
20d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Several reviewers report unresolved support and shipment problems; multiple comments describe unreturned requests and cancelled promises from customer service.
Share of mentions
Weak
6%
💰
Value for money
Multiple buyers say the price feels high given reported durability problems; customers expressed disappointment when the product failed after limited use.
Share of mentions
Weak
6%
⚡
User experience
Many users praise portability, ease of setup and family play value; a minority report playability issues from wrinkles, seams or folds that affect ball roll.
Share of mentions
Mixed
28%
🔧
Product quality
Frequent complaints about adhesive failure, edges lifting, wrinkling and seam defects; some reviewers call it well made, but many report rapid material deterioration.
Share of mentions
Weak
20%
📞
Communication
Several customers describe no responses to emails or phone calls and missing order updates; a few escalated to formal complaints or disputes.
Share of mentions
Weak
6%
⭐
Overall experience
Overall impressions vary: many enjoy the game and its portability, while a sizable group reports early product failure and poor service or delivery experiences.
Share of mentions
Mixed
33%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Well made and easy for everyone to play.
"Well made and easy f..."
Phil Mesisca
Trustpilot
Oct 01, 2025
Featured for: Positive: well-made, easy for players
Fell apart in 1 week
"Fell apart in 1 week. The green was rippled the day we received it. The holes did not..."
Anne
Trustpilot
Oct 01, 2025
Featured for: Negative: fell apart after one week
Busted out of the box
"Busted out of the box. No resolution from the customer service people. They keep saying that they are going to get back to me in 24-48h and months go..."
Chris Barker
Trustpilot
Oct 01, 2025
Featured for: Product melted; no customer service
We ordered a Putterball game from their…
"We ordered a Putterball game from their website over one month ago. We have not received it. We have contacted their, so called, support system numero..."
Linda Johnson
Trustpilot
Oct 01, 2025
Featured for: Order not received; repeated non-response
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Tristan Irish
trustpilot.com
Oct 01, 2025
Both the regular and XL Putterball sets…
Both the regular and XL Putterball sets are...
C
Chris Barker
trustpilot.com
Oct 01, 2025
Busted out of the box
Busted out of the box. No resolution from the customer service people. They keep saying that they are going to get back to me in 24-48h and months go...
L
Linda Johnson
trustpilot.com
Oct 01, 2025
We ordered a Putterball game from their…
We ordered a Putterball game from their website over one month ago. We have not received it. We have contacted their, so called, support system numero...
f
frank
trustpilot.com
Oct 01, 2025
I like the theory of the game
I like the theory of the game, but the green material used at the seams when folded throws off the golf ball when...
V
Valeri
trustpilot.com
Oct 01, 2025
Great game for my older children
Great game for my older children. Lil tough for my youngers to play although th...
K
Kathleen
trustpilot.com
Oct 01, 2025
Great product & fun!
...
G
Georgia Janke
trustpilot.com
Oct 01, 2025
I never received one of my putter ball…
I never received one of my put...
K
Kristen
trustpilot.com
Oct 01, 2025
We have had so much fun playing…
We have had so much fun playing putterball with our...
P
Pam
trustpilot.com
Oct 01, 2025
I bought putterball for my husband for…
I bought putterball for my husband for Father’s Day. He...
C
Carolyn
trustpilot.com
Oct 01, 2025
Fun game.
My eight year old nephew and...
A
Anne
trustpilot.com
Oct 01, 2025
Fell apart in 1 week
Fell apart in 1 week. The green was rippled the day we received it. The holes did not...
E
Eleanor
trustpilot.com
Oct 01, 2025
It is a great fun game to play but the...
It is a great fun game to play but the mat when stored gets deformed other then that its...
D
Dawn
trustpilot.com
Oct 01, 2025
Fun for Everyone
We love our putterball game! There have been many family competitions and...
B
Brent
trustpilot.com
Oct 01, 2025
Adhesive on the item falls apart…
Adhesive on the item falls apart leaving surface une...
L
LAURA
trustpilot.com
Oct 01, 2025
Great game but mediocre quality of materials
We love the game ! However, after one summer (3 short months) the edges lift. The glue on the edges comes loose. Also if you don’t store it flat, the...
B
Brian
trustpilot.com
Oct 01, 2025
The best!
...
m
monica
trustpilot.com
Oct 01, 2025
Cheaply made
It was made very poorly and did not last very long. We played it a few times before it started to bubble up and now...
P
Phil Mesisca
trustpilot.com
Oct 01, 2025
Well made and easy for everyone to play.
Well made and easy f...
K
Kathleen
trustpilot.com
Oct 01, 2025
Fun but a bit $$$$
...
L
Lori
trustpilot.com
Oct 01, 2025
Ordered Putterball for a birthday gift
Ordered Putterball for a birthday gift. When it arrived the putting green was wrinkled causing the ball to jump. When I called the company to get retu...
Conclusion
Reviews show a consistent split: many buyers find Putterball fun, portable and easy to set up for family play, while a notable share report material failures (adhesive, seams, wrinkling) that affect play. There are multiple reports of missing items, delayed deliveries and unresponsive support, which some customers escalated to complaints. If considering a purchase, check the seller’s return, warranty and shipping policies and confirm support channels before ordering. Weigh the product’s portability and entertainment value against the reported durability and service issues to decide if it fits your expectations.