Customers describe a comfortable, usable chair that’s easy to put together. Several reviews also report repeated attempts to reach the company with no reply. Some buyers say refunds were promised but never paid. Overall, the chair works well for some, while after-sales support draws consistent complaints.
Examples from available reviews (Dec 2022 – Mar 2026).
Product works but customer service didn't respond to contact attempts.
“customer service support is just horrible / non-existent”
Company claimed to have issued a refund that never arrived.
“there WAS NO REFUND ISSUED!”
Back rest disappointed and customer service did not respond for refund.
“I have been trying to get a hold of the customer service to request a refund”
The Ready Rocker is comfortable, portable, and easy to assemble.
“very easy to assemble and extremely comfortable to use.”
Several reviewers say customer support did not respond or was missing altogether. One calls it "horrible / non-existent." Most complaints describe failed attempts to get in touch and service issues that never got resolved.
Multiple comments say refunds were promised but did not arrive. One reviewer states outright that no refund was issued. These experiences shape how buyers judge the value, especially when refunds remain unsettled.
One reviewer highlights comfort, portability, and easy assembly. Another points to a disappointing back rest and links it to a refund request. Positive use feedback appears, but only from a small number of reviews.
At least one reviewer says the product works and feels comfortable. Another criticizes the back rest component. Overall product feedback leans positive, though it comes from a small portion of reviews.
Multiple reviewers report they could not get through to the company. They mention messages going unanswered and refund requests being ignored. Across the negative reviews, the same communication breakdown shows up repeatedly.
Reviews split between a product that works in use and poor follow-up after purchase. Notes about comfort and simple assembly sit alongside repeated claims of refunds not being paid and support not replying. The main contrast is between using the chair and getting issues resolved afterward.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product works but customer service didn't respond to contact attempts.
“customer service support is just horrible / non-existent”
Company claimed to have issued a refund that never arrived.
“there WAS NO REFUND ISSUED!”
Back rest disappointed and customer service did not respond for refund.
“I have been trying to get a hold of the customer service to request a refund”
I recently purchased the Ready Rocker® and it has completely changed my experience of rocking! With its sleek, portable design, I can rock anytime and anywhere I want. The product is very easy to assemble and extremely comfortable to use. In addition, its patented technology ensures a smooth and consistent rocking motion that lasts for hours on end.
One thing that really stood out to me was the excellent customer service provided by the Ready Rocker team. They were always available to answer all my questions in a friendly manner, which made me feel confident about my purchase.
Overall, I would highly recommend the Ready Rocker® to anyone looking for an innovative way to enjoy the soothing sensation of rocking. It is a game changer and certainly lives up to its claim of changing the way we rock forever!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ready Rocker designs and sells portable rocking chairs and seating accessories. Its products target casual indoor and outdoor use, with an emphasis on compact designs and simple assembly. Listings usually spell out specs, materials, and setup steps. Customers can buy Ready Rocker items through the company website and major online retail channels.