Defective eye serum pump and unhelpful customer service denied proper resolution.
“the pump simply didn’t work”
Reviewers show split experiences with ReVive Skincare: some report visible, science‑oriented benefits, while others experienced packaging or dispensing failures and limited resolution. Several complaints center on denied replacements after a 30‑day window and slow or dismissive customer responses—one reviewer escalated the issue to the BBB. If you’re considering ReVive, inspect packaging on arrival, document defects, and verify the seller and return policy before purchase. For higher‑risk purchases (expensive or refillable containers), consider buying from authorized retailers or contacting customer service promptly to confirm warranty and return terms.
Examples from available reviews (Nov 2022 – Feb 2026).
Defective eye serum pump and unhelpful customer service denied proper resolution.
“the pump simply didn’t work”
Expensive concealer container broke and company refused replacement after 30 days.
“the container broke and the product spilled all over the inside of my handbag.”
Products felt effective and produced brighter, smoother, more youthful skin.
“I noticed brighter and smoother skin that looked years younger.”
Multiple reviewers reported denied replacement requests and limited after‑sales support for issues beyond a 30‑day window.
One reviewer called a product expensive and a 'waste of money' after a packaging failure and denied replacement.
One reviewer praised the online store and selection, describing the shopping experience as polished and science‑focused.
Reviews cite both effective, science‑backed results and multiple product failures (defective pump, broken container, spills).
Reviewers describe dismissive or minimal responses from customer service, with at least one escalation to the BBB.
Mixed outcomes: one positive account of visible benefits, two negative accounts driven by product failures and unresolved service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Defective eye serum pump and unhelpful customer service denied proper resolution.
“the pump simply didn’t work”
Expensive concealer container broke and company refused replacement after 30 days.
“the container broke and the product spilled all over the inside of my handbag.”
I recently tried ReVive Skincare and I am thoroughly impressed. Not only did their products leave my skin feeling renewed, but the science behind them truly shows.
From the moment I entered their online store, I was met with a stunning selection of luxury skincare products. Each item seemed carefully crafted to bring out the best in your skin.
What really stood out to me, however, was how effective the products were at giving my skin a more youthful appearance. With continued use, I noticed brighter and smoother skin that looked years younger.
Another strength of ReVive Skincare is their commitment to using high-quality ingredients that are backed by scientific research. It's clear that they take pride in creating powerful formulations that actually work.
Overall, my experience with ReVive Skincare has been fantastic and I would highly recommend giving it a try for yourself.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ReVive Skincare is a premium skincare brand known for anti‑aging and skin renewal products sold through its website and authorized retailers. The range commonly includes serums, eye treatments, and moisturizers positioned as science‑oriented formulations. Consumers researching ReVive typically look for efficacy, packaging reliability, and the company’s customer service and return policies.