First order was good but second lacked communication and unexplained refund.
“it had been refunded without explanation.”
Review content shows a clear split: many customers praise Rhone’s materials, fit and product durability, and several report fast shipping and easy returns. However, a distinct group reports delivery failures, tracking issues, removed reviews and limited customer responsiveness. Price perception is mixed: some find the garments worth a premium, others point to lower-cost alternatives with similar results. If you’re considering Rhone, check the seller’s current shipping and return policies, confirm tracking/receipt procedures, and weigh recent customer service reports before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
First order was good but second lacked communication and unexplained refund.
“it had been refunded without explanation.”
Reviewer praised product quality, fast shipping, and easy, free returns.
“Shipping was so fast!”
Leggings were itchy and unbreathable, reviewer returned items.
“Wore the leggings and found them itchy and unbreathable.”
Company wouldn't provide tracking, claimed delivery, and refused refunds or replacements.
“they will NOT refund you or send a replacement out!”
Customers report both fast, reliable shipping and unresolved delivery or refund problems; service responses vary noticeably between orders.
Many reviewers accept premium pricing for fabric and fit, while a few call items expensive and compare them unfavorably to lower‑cost alternatives.
Ordering, shipping and returns are praised by several customers, but multiple reports cite missing shipments, delayed responses and refund difficulties.
Most reviewers highlight fabric, fit and durability—commuter and workout pieces receive frequent praise; a small number report poor fit or itchy materials.
Some customers report prompt, helpful communication and quick refunds; others describe ignored emails, blocked accounts or removed reviews.
Many reviewers give a positive overall impression citing quality and fast delivery; a notable subset reports serious delivery and support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Clothing is okay, but customer support and returns are unhelpful and contradictory.
“horrible customer support”
Reviewer and spouse love the high-quality, comfortable clothing and service.
“It's high quality, comfortable, and the customer service is responsive and friendly.”
Reviewer says the clothes were great.
“The clothes were great”
Leggings were itchy and unbreathable, reviewer returned items.
“Wore the leggings and found them itchy and unbreathable.”
Blazer was awful and the company removed a one-star review.
“Gave it a fair review, and they removed it.”
Rhone offers quality, comfortable clothing and excellent customer service.
“Rhone is a premium brand that offers quality clothing.”
Reviewer finds the gym shorts very comfortable and a favorite.
“My favorite gym shorts. So comfortable.”
Company reported delivery but didn't provide tracking or refund, then blocked email.
“Won’t supply tracking and won’t give a refund or replacement??”
Reviewer loves the brand and highlights standout fabric quality.
“Love this brand. It is really their fabric that makes them stand out.”
Reviewer loves the new women's collection and praises its quality.
“Love the new women’s collection!”
Reviewer praised product quality, fast shipping, and easy, free returns.
“Shipping was so fast!”
Reviewer highly praises the commuter line and workout clothing.
“Best clothes ever!”
Reviewer considers these men's workout shorts the best available.
“Best men’s workout shorts out there”
Materials are high quality and the items fit very well.
“Materials are high quality and the items fit very well.”
Husband loves every piece for the fabric and fit.
“He loves the fabric and the fit!!”
Reviewer praises quick shipping and says Rhône outperforms other brands.
“As always Rhône has quick shipping and item exactly as described.”
Commuter Shirt became favorite; fabric elastic yet professional.
“it instantly became my favorite article of clothing.”
Reviewer finds Rhone well-designed, durable, breathable, and top quality.
“Quality is top notch.”
Great delivery experience with easy ordering and excellent communication.
“Great delivery experience with easy ordering, excellent communication,”
Order reported delivered but never arrived; reviewer calls it a scam.
“It doesn’t even deserve a 1 star rating, absolute scam.”
Reviewer says orders never arrive and company won't share tracking or refund.
“Avoid this scamming site at all costs.”
Company wouldn't provide tracking, claimed delivery, and refused refunds or replacements.
“they will NOT refund you or send a replacement out!”
First order - very good experience, quick delivery and good selection of brands, excellent packaging, some good promo offers too from time to time.
Second order - was a disaster. Ordered a pair of chino pants. Heard nothing for a week, emailed them twice and heard nothing. I called them twice and said they should be with me soon. A few hours later it had been refunded without explanation. A shame as I'd had a good experience previously. If they didn’t want to deliver, they would have issued an apology or an explanation before they refund. After this experience, I'm unlikely to ever order again! Useless company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Rhone is a U.S.-based apparel company focused on premium activewear and commuter-style clothing for men and women. The brand emphasizes technical fabrics, fit and everyday performance across categories such as workout shorts, commuter pants and shirts. Products are primarily sold direct-to-consumer online and through selected retail channels. Consumers researching Rhone reviews typically look for information on fabric quality, fit, shipping and returns experiences.