Customer reviews provided here emphasize personalized service, helpful phone support, and perceived strong diamond quality. One reviewer notes competitive pricing and ease of purchase, while another cites repeat purchases and a positive experience with an engagement ring. Given the small sample size, these reviews suggest strengths in service and product quality but are not comprehensive. Shoppers should request certifications and detailed photos, confirm return and warranty policies, and compare quotes to validate price and quality before purchasing.
Examples from available reviews (Dec 2021 – Feb 2026).
Helpful customer service guided a smooth, affordable diamond earring purchase.
“The customer service was excellent.”
Multiple purchases with personal, excellent service and good quality.
“Their service has been personal and excellent”
Both reviews highlight attentive, personalized service and helpful guidance, noting phone support and repeat-customer interactions as positive experiences.
One reviewer explicitly calls the pricing unbeatable and budget-friendly; sample size is small, so broader conclusions on value are limited.
A reviewer described the purchase process as very easy and straightforward; there is limited additional detail across the reviews.
Reviewers report good diamond quality and consistent workmanship across multiple purchases, including an engagement ring and diamond studs.
One review highlights helpful phone communication and price guidance; the other mentions 'personal' service without specific communication examples.
Both reviewers express overall satisfaction, willingness to reorder, and to recommend Ring Concierge based on service and product quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Consistently professional, personalized concierge service with excellent quality.
“the service has been consistently professional, personalized, and trustworthy.”
Gemstones fell out during the warranty period and company blamed wear.
“Quality control issues are severe.”
Multiple purchases with personal, excellent service and good quality.
“Their service has been personal and excellent”
I was a bit skeptical about buying diamonds online, but I had great experience buying my fiance a pair of earrings through Ring Concierge. The customer service was excellent. The guy on the phone was very helpful, he gave me prices for several options of diamond studs and helped me pick the one that was most within my budget. The quality of the diamonds are really good and look great and the price was unbeatable. They made the whole process very easy!I will order from them again and I would also happily recommend them to anyone looking for a pair of diamond stud earrings. Thanks Again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ring Concierge is an online jeweler focused on diamonds, engagement rings, and custom settings. The company markets personalized service and custom ring options to consumers shopping for loose diamonds, engagement rings, and fine jewelry online. Information seekers often look for product quality, customer service responsiveness, certification, and pricing when researching Ring Concierge.