Skip to content
We Collect & Analyze Reviews

roll
Experiences & Reviews

roll is a company name that consumers may encounter when researching online purchases and vendor reliability. When looking for reviews about roll, focus on shipping practices, customer service responsiveness, dispute and refund procedures, and independent user feedback across platforms. Checking payment protections, delivery tracking, and return policies can help assess purchase risk before ordering.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1444d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Reviewer reports repeated shipping delays and an unresolved support case: initial replies were followed by a long period without response, eroding confidence.

Share of mentions
33%
Mixed
💰

Value for money

No reviewer comments on pricing or perceived value for money in the available feedback; cost and value were not evaluated.

Share of mentions
0%
Mixed
⚡

User experience

The review does not describe website or app usability, checkout flow, or account management, so there is no data on user experience.

Share of mentions
0%
Mixed
🔧

Product quality

Product condition or performance was not assessed because the reviewer reported non-delivery; no information on product quality is available.

Share of mentions
0%
Mixed
📞

Communication

Reviewer describes email exchanges that initially acknowledged the order but later stopped; communication gaps left the issue unresolved and customer frustrated.

Share of mentions
33%
Mixed
⭐

Overall experience

Overall impression is negative: reviewer expresses disappointment and suspicion of fraudulent behavior due to non-delivery and lack of follow-up.

Share of mentions
33%
Mixed

View all 1 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

J
Jhow
Collected.reviews Nov 10, 2021

Bike

I recently ordered a bike from their online store. Few days later I contacted the customer service by email asking when the item would be shipped and got a reply saying that the item would be shipped very soon. After 3 weeks from the purchase the item still had not been shipped and I contacted the customer service by email again. I got a reply that they would look into the case so we could find a solution... That was a month later now. I get the impression I won't get my order delivered. I contacted them several times since, this time with no answer whatsoever. Very disappointed in this company and the way they treat customers. Seems fraudulent!



Share Your Experience

Help other customers by sharing your experience with roll. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

In the available review, the main issues are non-delivery and poor follow-up from customer service. There is no feedback on product quality, pricing, or website usability because the item was not received. Prospective customers should verify shipping timelines, ask for tracking information, and confirm return and refund policies before purchasing. Consider using payment protections (credit card dispute, buyer protection) and checking multiple review sources to gauge consistency of others' experiences.