Skip to content

Roselypink
Reviews & Experiences

Many reviewers say orders never arrived, tracking looked false, and returns required overseas postage. Several shoppers report clothing that looks low quality and doesn’t match the site photos. A small number mention fast delivery and swimwear that works fine. Reviews also repeatedly mention misleading location claims and customers being blocked.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Customers describe being denied full refunds and offered small compensation for wrong or defective items. Several say support insisted they pay expensive return shipping to overseas addresses. A smaller group reports quick replies and orders arriving on time.

💰

Value for money

Many reviews say the clothes feel cheap or look very different from the listing photos. A few reviewers report good fit and acceptable performance in water, but those comments appear less often. People often tie the low value to poor materials and wrong colours.

User experience

Many shoppers report orders that never showed up or came with fake or incorrect tracking. Some say the tracking revealed third-party addresses or belonged to other customers. A number of deliveries did go smoothly, but they sit alongside widespread delivery problems.

🔧

Product quality

Multiple reviews say items don’t match the advertised photos and are poorly made. Several reviewers suspect the images or designs are misrepresented. A smaller set praises swimsuit durability, though some still note minor material issues.

📞

Communication

Reviewers accuse the company of claiming the wrong location and blocking customers after purchase. Complaints also mention missing tracking details, alleged fake positive reviews, and incorrect return addresses. A few reviews note support replies that included tracking updates.

Overall experience

Reviews split sharply: many one-star accounts cite non-delivery and poor quality, while a handful give five-star experiences. People point most often to recurring trouble with delivery, returns, and refunds. Positive reviews focus on fast shipping and swimwear that performs acceptably.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Consumer quality

Received poor-quality items and were given an incorrect returns address.

“The worst quality items”

Oct 01, 2025 · trustpilot.com
Linda Nannfeldt quality

Clothes were poor quality and misrepresented as UK-based.

“Poor quality clothes, nothing like they look in the adverts.”

Oct 01, 2025 · trustpilot.com
Ewelina communication

Seller misrepresented location and required costly returns to China.

“Scammers, poor quality clothes and they won’t let you return them unless you pay shipping to China.”

Oct 01, 2025 · trustpilot.com
Christine McLaren communication

Items shipped from China despite London advertising; returns require China postage.

“anything ordered comes from China.”

Oct 01, 2025 · trustpilot.com
Elli quality

Items did not match ads and were very low quality.

“bears no resemblance whatsoever to the item advertised.”

Oct 01, 2025 · trustpilot.com
Paula Fox quality

Jacket arrived late, was cheap quality, and returns require Asian postage.

“all the clothes actually come from China.”

Oct 01, 2025 · trustpilot.com
Sinora Anne Murphey service

Received defective swimwear and customer service refused fair refund or return shipping.

“they emailed me back stating that they could only give me $5 refund maximum”

Oct 01, 2025 · trustpilot.com
Lisa R experience

Order never arrived and reviewer calls the company a scam.

“you NEVER RECEIVE your merchandise.”

Oct 01, 2025 · trustpilot.com
kailee thomson communication

Company allegedly stole product photos and misrepresented ownership.

“This company has stolen photos and designs from other companies!”

Oct 01, 2025 · trustpilot.com
Alexandra Strait service

Order arrived in eight days after prompt email response with tracking.

“Got my order in 8 days.”

Oct 01, 2025 · trustpilot.com
Madison Albert communication

Expedited shipping never arrived and tracking info was incorrect or dangerous.

“I was provided with someone else's that included their HOME ADDRESS....”

Oct 01, 2025 · trustpilot.com
Lindsey Montigue quality

Swimsuits arrived after delay and held up well despite material flaws.

“material could be better, but they hold up in the water.”

Oct 01, 2025 · trustpilot.com
Chase K. experience

Never received order; company provided false tracking and denied refund.

“They send out false tracking numbers as well”

Oct 01, 2025 · trustpilot.com
Meg experience

Ordered a suit over a month ago and the package still never arrived.

“Their tracking information is BS too”

Oct 01, 2025 · trustpilot.com
Ashley Kendrick quality

Received dress within three weeks and very satisfied with fit.

“it was here within 3 weeks!!!”

Oct 01, 2025 · trustpilot.com
brittney griffard service

Received wrong color swimwear and was offered inadequate refund.

“received orange leopard print”

Oct 01, 2025 · trustpilot.com
Alyssa Fisher service

Bathing suits never arrived and company provided fake tracking number.

“Gave me a fake tracking number.”

Oct 01, 2025 · trustpilot.com
Kellie Collins communication

Reviewer alleges fake positive reviews and claims they were blocked after spending money.

“Every single one of the reviews are the same “compliments””

Oct 01, 2025 · trustpilot.com
Christine Mutchie experience

Ordered in April and never received item; refund requests refused.

“never received the order.”

Oct 01, 2025 · trustpilot.com
Kate Kersey communication

Swimsuit never arrived and customer service provided no help or tracking.

“I was also never sent a tracking ID to track my swimsuit”

Oct 01, 2025 · trustpilot.com
Phoebe Andrews 5/5

Bad news! While browsing Instagram, I stumbled upon this website and I placed an order for 2 sets of bikinis. That is, over 60 days ago and have yet to receive it. I've been patiently waiting. But customer service won't help me. They keep telling me to wait longer and that the package will come soon. When I asked for a refund they refused and avoided my request so I'm warning you- DO NOT ORDER FROM THEM! You should never have to wait 60 days for a package and the company refused to offer a refund so this is clearly a scam.

Nov 04, 2021 · Collected.reviews

Share Your Experience

Help other customers by sharing your experience with Roselypink. Your review will be collected and included in our ongoing analysis.

Click to rate

Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Roselypink

Roselypink runs an online store selling women’s clothing. The range includes swimwear, dresses, jackets, and seasonal items. Shoppers buy through the website and pay using standard checkout methods. Product pages usually show photos and sizing details, and the company provides tracking numbers after shipping.