Reviews often mention late deliveries, limited refund options, and curt replies from customer support. Several customers describe fabrics as thin or scratchy, note a lingering chemical smell, and say sizing doesn’t match the photos. One higher-rated review stands out but still points to a difference between the dress received and the image on the site.
Examples from available reviews (Dec 2021 – Mar 2026).
Late delivery, poor customer service, and restrictive return policy.
“My items did not arrive in time for my trip.”
Shirt arrived thin with an unremovable chemical odor despite multiple washes.
“It also has a strange chemical odor that will not go away.”
Nonrefundable policy not clearly disclosed and overpriced items.
“If they are so proud of the non refundable policy why not put it on front page?”
Received a poorly made dress that differed from website photos.
“The dress I received was nothing like the one in the picture”
Several reviews describe deliveries arriving late. Reviewers also say they were offered store credit instead of a refund and ran into abrupt or unhelpful support replies.
Many reviewers say the materials and build feel cheap for the price. Limits or refusals on refunds add to the sense that the purchase isn’t good value.
Customers report inconsistent sizing and items that don’t match the online images. One higher-rated review also mentions a photo mismatch, and that positive rating is a lone exception.
Multiple reviews mention thin fabric, scratchy silk, and textiles that feel cheap. Several customers say a chemical odor lingered even after washing.
Several reviewers say the nonrefundable policy wasn’t clearly shown on the site. Multiple customers also describe email replies from support as terse or unfriendly.
Most feedback is negative, with late shipping, limited refund options, and fabric or fit issues coming up repeatedly. One higher-scored review appears, but it doesn’t shift the overall negative picture.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (9) · Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Late delivery, poor customer service, and restrictive return policy.
“My items did not arrive in time for my trip.”
No-refund policy, poor sizing, and cheap-feeling material.
“material feels cheap for the price.”
Late arrival, rude customer service, and poor fit with bad returns.
“The email I received was very snotty.”
Nonrefundable policy not clearly disclosed and overpriced items.
“If they are so proud of the non refundable policy why not put it on front page?”
Item arrived late and only store credit offered instead of refund.
“I can't get my money back-only store credit.”
Shirt arrived thin with an unremovable chemical odor despite multiple washes.
“It also has a strange chemical odor that will not go away.”
Good fabrics but inconsistent fit and only store credit offered.
“STORE CREDIT ONLY!”
Dress fit was too long and silk felt scratchy; no refunds.
“the fit is way too long and the silk feels scratchy!”
Company refuses refunds and products are cheaply made, per reviewer.
“Will not issue refunds, you only get a store credit.”
Blouse was oversized, cheap-feeling, late, and they refused refunds.
“how scratchy and cheap the fabric felt.”
Ordered a dress from this webstore and I am so disappointed! The dress I received was nothing like the one in the picture, and it was made very poorly. This is the worst online shopping experience I have ever had coz even after trying to reach their sales rep through calls and emails, no one has replied so far :(
After reading other customer reviews I'm not so sure anymore. It looks like the experience of most people who ordered stuff through this website is way too negative! I must say that they are using very nice pictures on the website but that is only meant to deceive customers. I would not recommend this store to anyone.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Rungolee runs an online store that sells women’s clothing. The range usually includes dresses, blouses, shirts, and related accessories. Product pages show photos, size charts, and fabric details. Orders ship through standard carriers, and the site accepts major payment methods. Customers can reach support through online contact options and help pages.