Reviews Analyzed
2
We Collect & Analyze Reviews
Rungolee
Experiences & Reviews
Rungolee is a company name consumers may search for when evaluating online retailers. This summary highlights common review topics shoppers check — delivery, returns, customer contact, product fit and quality — to assist research. When evaluating any retailer, verify published return policies, shipping windows, seller contact details, and product images before purchasing.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
16d
Overall Rating
2.9
Our Analysis
🎯
Service quality
Reviews describe delayed or poor delivery and unmet service expectations, including slow or unhelpful responses from staff.
Share of mentions
Mixed
18%
💰
Value for money
Reviewers call out a restrictive return policy (14 days, store credit) and dissatisfaction when items don’t match expectations.
Share of mentions
Mixed
9%
⚡
User experience
Customers report negative online shopping experiences, including missed travel deadlines and frustration with order outcomes.
Share of mentions
Mixed
18%
🔧
Product quality
Reports indicate received items differed from photos and had poor fit or construction, causing disappointment.
Share of mentions
Mixed
18%
📞
Communication
Reviews describe difficulties reaching representatives, delayed replies, and at least one account of a terse customer-service email.
Share of mentions
Mixed
18%
⭐
Overall experience
Both reviewers characterize their overall experience as negative and state they would not order again.
Share of mentions
Mixed
18%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (December 2021 – October 2025).
Maxi Dress
"Ordered a dress from this webstore and I am so disappointed! The dress I received was nothing like the one in the picture, and it was made very poorly. This is the worst online shopping experience I have ever had coz even after trying to reach their sales rep through calls and emails, no one has replied so far :(
After reading other customer reviews I'm not so sure anymore. It looks like the experience of most people who ordered stuff through this website is way too negative! I must say that they are using very nice pictures on the website but that is only meant to deceive customers. I would not recommend this store to anyone."
Cecily K.
Collected.reviews
Dec 16, 2021
Featured for: expresses overall negative shopping experience
Terrible shipping, customer service and return policy
"My items did not arrive in time for my trip. I had to write THREE emails before I got a response from customer service. The email I received was very..."
Michele S.
Trustpilot
Oct 01, 2025
Featured for: mentions fit issues and policy limits
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
M
Michele S.
trustpilot.com
Oct 01, 2025
Terrible shipping, customer service and return policy
My items did not arrive in time for my trip. I had to write THREE emails before I got a response from customer service. The email I received was very...
C
Cecily K.
Collected.reviews
Dec 16, 2021
Maxi Dress
Ordered a dress from this webstore and I am so disappointed! The dress I received was nothing like the one in the picture, and it was made very poorly. This is the worst online shopping experience I have ever had coz even after trying to reach their sales rep through calls and emails, no one has replied so far :(
After reading other customer reviews I'm not so sure anymore. It looks like the experience of most people who ordered stuff through this website is way too negative! I must say that they are using very nice pictures on the website but that is only meant to deceive customers. I would not recommend this store to anyone.
Conclusion
The provided reviews consistently point to problems with product accuracy, fit, shipping timeliness, and customer contact. Reported issues include items differing from website images, late delivery that affected travel plans, slow or terse email responses, and a restrictive 14-day, store-credit return policy. Because the sample is small but aligned across themes, shoppers should review return and shipping policies carefully and seek clear contact and tracking information before ordering. Consider asking for shipping timelines and return-exchange details, and use payment methods with buyer protection if you proceed.