The sampled review describes a positive experience with Rx-able: progressive lenses that improved close-up vision, prompt delivery with intact packaging, competitive pricing, and customer support that resolved an account issue and followed up. Because this analysis is based on a single review, the signal is limited; treat it as an example rather than a definitive assessment. Consumers researching Rx-able should look for additional reviews about prescription handling, return and warranty policies, shipping timeframes, and customer-support responsiveness. Contacting customer service with specific prescription or return questions before ordering can help clarify process and expectations.
Examples from available reviews (Nov 2019 – Feb 2026).
Progressive lenses improved reading comfort and customer service resolved issues.
“Their progressive lenses have been a godsend for my new prescription!”
Reviewer reports responsive, helpful support: an account problem was resolved quickly and the team followed up to confirm the issue was fixed.
Reviewer explicitly states prices were great and indicates intent to be a repeat customer, suggesting perceived good value for the purchase.
Reviewer experienced an account issue but notes it was resolved; also highlights prompt delivery and undamaged packaging as positive UX elements.
Progressive lenses are described as effective for close-up tasks; reviewer reports improved ability to read on a phone and intact, well-packaged delivery.
Reviewer highlights follow-up and confirmation from the support team after resolving an account problem, indicating clear and attentive communication.
Reviewer expresses overall satisfaction with product, service, delivery, and price, and states an intention to purchase from Rx-able again.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order shipped but no updates for almost two weeks.
“there are no updates since then about the order almost 2 weeks.”
Reviewer praises excellent customer service and product integrity.
“This company is the model of what all online stores should be”
Quick service and good value, but cannot adjust to progressive lenses.
“cannot adjust to the premium progressive lenses as they should.”
Paid but received no responses and no contact for two months.
“Paid and never heard from Them - unreachable by email phone or message.”
I just want to say that I'm so grateful to Rx-able. Their progressive lenses have been a godsend for my new prescription! It's been years since I've been able to read comfortably on my phone! I am also very appreciative of their amazing customer service. I had problems with my account, but it was quickly resolved by their support team. The team also made sure to follow up and make everything right. From the delivery which was so prompt and the packaging was amazing. No damage at all. Their prices are great too. Overall, I was so impressed by Rx-able and I’ll be a repeat customer.
Reviewer recommends Mitch for professional, fast shipping and handling.
“Very fast shipping and handling.”
Optometrist communicated updates and delivered lenses quickly at low prices.
“The optometrist emailed me throughout the process”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Rx-able is an online eyewear retailer that supplies prescription eyeglasses and lenses to consumers. People searching reviews for Rx-able typically evaluate lens performance (including progressive lenses), customer support, pricing, shipping, and packaging when deciding whether to order.