No refunds or exchanges and uninterested customer support.
“You will never be able to get a refund or exchange if something doesnโt suit you.”
Many reviewers describe refunds being denied, having to pay return postage, and long waits for returns to be processed. A large group says leggings and tops turn see-through, tear, or develop holes after only a few wears. Others praise the fit, packaging, fast delivery, and specific products such as weightlifting shoes. Overall, ratings split clearly between many low-star complaints and distinct five-star endorsements.
Examples from available reviews (Jan 2023 โ Mar 2026).
No refunds or exchanges and uninterested customer support.
“You will never be able to get a refund or exchange if something doesnโt suit you.”
Leggings became sheer and refund was declined despite evidence.
“The leggings become sheer during normal gym movements”
Reviewer loves the brand, praising fit, shipping, and comfort.
“I literally live in ryderwear”
Product quality and service were great with fast delivery.
“great quality, great service, fast delivery.”
Many reviews say refunds were refused and store credit was offered instead. Customers also report receiving the wrong items, being required to pay return postage, and waiting a long time for returns or refunds to be handled. A smaller group mentions quick order processing and helpful support.
Few reviews directly discuss 'value.' Several complaints tie thin fabric and poor durability to feeling the items are not worth the price and to customers not buying again. Some positive comments point to durable pieces and good quality for the price on specific products.
Reviewers mention inconsistent sizing, colors not matching the photos online, and limited availability in larger sizes. Some say leggings are not truly high-waisted or slide down during workouts. Others highlight comfort, fit, and styling.
Many reviews focus on thin, see-through fabric, holes, and stitching that fails after little use. Customers also describe tearing, fading, and skin irritation. Some reviewers report well-made items with a good fit and durable weightlifting shoes.
Many customers describe support as unresponsive, relying on copy-and-paste replies, and they claim negative reviews were removed. A few mention accurate delivery estimates and clear updates. Praise around communication appears, but far less often than complaints about responsiveness.
Reviews show a sharp split between many one- and two-star complaints and several five-star endorsements. Negative feedback centers on returns, refunds, and durability. Positive feedback highlights fit, fast delivery, packaging, and a few standout items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Reviews (19) ยท Reviews (1) ยท Quotes shortened ยท As of: March 2026
No refunds or exchanges and uninterested customer support.
“You will never be able to get a refund or exchange if something doesnโt suit you.”
Leggings became sheer and refund was declined despite evidence.
“The leggings become sheer during normal gym movements”
Return costs and customs made returning prohibitively expensive; support unresponsive.
“Ryderwear does not provide prepaid return labels”
Returned item with stitching defect but support denied refund.
“there is nothing wrong with the item and no compensation is possible”
Items were cheap, see-through, and support did not respond.
“the quality of the fabric is cheap”
Received wrong leggings and was refused return due to policy.
“supplied the wrong leggings”
Supplied wrong leggings and could not return due to no-return policy.
“Ordered Staples leggings on a no return sale and was supplied the wrong leggings.”
Received wrong leggings and couldn't return them due to no-return policy.
“Ordered Staples leggings on a no return sale and was supplied the wrong leggings.”
Company does not offer refunds for online clothing purchases.
“Donโt offer refunds.”
Received incorrect shoes and customer service dismissed the issue.
“these were the olive ones they just appear darker than the image on the website”
Tops fit poorly, material felt cheap, and returns required paid shipping.
“they donโt offer refunds, only store credit”
Reviewer says material is ultra-thin, tears easily, and sizes run small.
“Material is ultra thin, fades and tears very easily”
Longtime customer stuck with unusable leggings and unresponsive support.
“I'm now stuck with over $1,000 worth of leggings that I cannot wear”
Longtime customer stuck with unusable leggings and unresponsive support.
“I'm now stuck with over $1,000 worth of leggings that I cannot wear”
Return took over 20 days with delayed refund or credit.
“It has taken them more than 20 days to refund or put credit”
Reviewer alleges company censors negative reviews and has poor service.
“they donโt allow you to post your review on their website”
Six pairs of shorts ripped within a year; offered a small gift card.
“6 different pairs all ripped within less than a year of owning them”
Returns take long, require paid shipping, and only allow same-item exchanges.
“it is up to 14 BUSINESS DAYS for them to review your return request”
Received see-through leggings and was only offered store credit.
“Received see through yellow leggings”
Item felt flimsy and returns were costly with only store credit.
“Looks like it's going to snap !!”
Reviewer loves the brand, praising fit, shipping, and comfort.
“I literally live in ryderwear”
Received damaged and wrong-size items and forced to pay return postage.
“the shorts had a hole in and the other 2 items were the wrong sizes”
Products considered poor and returns only allow exchange or store credit.
“return policy only allows for exchange or store credit”
T-shirt poorly cut and company refused to accept a manufacturing fault.
“they refused to accept a manufacturing fault”
Customer upset about only receiving store credit for returns.
“U are loosing a customer bc of store credit for returning items”
Hole appeared in leggings after only a few wears and no response.
“a hole appeared in the scrunch area”
Top broke during use and customer service ignored refund requests.
“broke in half whilst I was at the gym”
Top material and fit didn't match description and neither size fit.
“the Mโs underbust elastic band folds constantly”
Purchased four leggings that were see-through and had poor waistbands.
“Four see-through disappointments”
Support ignored complaints and provided generic, copy-paste replies.
“their support team continues to ignore my attempts to contact them”
Could not return an item despite incorrect sizing and 'no returns' label.
“it was 'clearly marked at not returnable”
New customer reports misleading images, sizing issues, and poor returns policy.
“The items I received bore no resemblance to the enhanced images on your website.”
Leggings weren't high-waisted and constantly rode down during workouts.
“Not high waisted and ride down to reveal my bum crack”
Leggings felt cheap, were uncomfortable, and not high-waisted.
“the fabric just feels cheap”
Leggings fit poorly and returns were blocked despite checkout claims.
“No where on the check out did it state the items were "no returns”
Color differed from online images and sizes didn't fit.
“a pair of leggings that looked like a different color online compared to what I received”
Claims company won't provide legally required refunds for UK customers.
“They won't give you a refund on your order”
Longtime customer says product quality has declined and items are thin.
“The material is transparent”
Leggings not squat-proof, restrictive band, and caused skin irritation.
“they are not squat proof”
Complains about hidden charges and poor gym cleanliness.
“The toilets are frequently unclean and poorly maintained”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ryderwear is a fitness apparel brand that designs and sells gym clothing and accessories. Its range typically includes leggings, shorts, sports bras, tops, and weightlifting shoes. The company sells through an online store with international shipping and also supports retail distribution. Product pages usually list fabric composition and training-focused performance features.