Reviews Analyzed
21
We Collect & Analyze Reviews
Ryderwear
Experiences & Reviews
Ryderwear is an activewear brand focused on gym and fitness clothing such as leggings, sports bras, tops and accessories. The brand sells primarily through its e-commerce site and through selected retail channels, targeting customers who want workout-focused apparel. Shoppers researching Ryderwear often compare sizing, fabric and return options before purchase and look for up-to-date user reviews and official policies.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
27d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Most reviews describe poor post-purchase service: denied refunds or credits and unresolved return complaints reported by many customers.
Share of mentions
Weak
18%
💰
Value for money
Frequent complaints that product quality does not match price; several customers cite expensive purchases that felt overpriced or wasted.
Share of mentions
Weak
18%
⚡
User experience
Some users praised the website, but many report sizing inconsistencies, misleading product images, and poor fit across items ordered.
Share of mentions
Weak
11%
🔧
Product quality
Numerous reports of thin, see-through fabrics, early wear or breakage and poor stitching across leggings and tops after light use.
Share of mentions
Weak
17%
📞
Communication
Multiple reviewers report ignored messages, ghosting across channels, and generic or no follow-up from support staff.
Share of mentions
Weak
13%
⭐
Overall experience
Most reviewers describe disappointing purchases driven by quality, sizing and returns issues; a small number report positive experiences.
Share of mentions
Weak
23%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – October 2025).
Impressive Gym Wear with Top-Notch Quality: My Experience with Ryderwear
"I recently purchased gym clothes from Ryderwear and my experience was fantastic. The website was easy to navigate and I found exactly what I was looking for in no time. What stood out to me the most was the quality of their products. The fabric used in their clothing is perfect for working out as it provides breathability and flexibility while remaining durable. I also appreciated the variety of styles they offer - from classic to trendy, there's something for everyone's taste. Their range of sizes accommodates all body types, which made shopping so much simpler. The free shipping on orders over $120 is a great bonus, considering how competitively priced their items are already. Overall, Ryderwear exceeded my expectations when it comes to customer service, product quality, and style options. I will definitely be recommending them to others who are searching for high-quality gym wear at reasonable prices."
Rex Heathcote III
Collected.reviews
Jan 30, 2023
Featured for: Positive site, product and price praise
Terrible Quality & Appalling Customer Service – BE AWARE
"I purchased these leggings in November 2024, and after only 3–4 wears, a hole appeared in the scrunch area. This is completely unacceptable for a prod..."
Paola
Trustpilot
Oct 01, 2025
Featured for: Product defect and communication failure
Sizes and website was misleading
"EDIT: 788904 is the support request where the customer service response was generic and dismissive. Sizes and website was misleading I purchased M ite..."
Mel Oh
Trustpilot
Oct 01, 2025
Featured for: Misleading sizes and dismissive support
$400 for Four Pairs of Regret
"A huge thank you to Ryderwear for teaching me the most expensive lesson of my gym life: nostalgia shopping is a trap. I remembered the good old days w..."
Mikayla Graham
Trustpilot
Oct 01, 2025
Featured for: $400 purchase, poor product quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
A
Anna Laskowska
trustpilot.com
Oct 01, 2025
U are loosing a customer bc of store…
U are loosing a customer bc of store cre...
P
Paola
trustpilot.com
Oct 01, 2025
Terrible Quality & Appalling Customer Service – BE AWARE
I purchased these leggings in November 2024, and after only 3–4 wears, a hole appeared in the scrunch area. This is completely unacceptable for a prod...
P
Paige Walker
trustpilot.com
Oct 01, 2025
Horrible
Horrible. Firstly, I wore one top and it broke in half whilst I was at the gym. They wouldn’t refund me or answer any of my messages. Secondly, I orde...
B
Bella
trustpilot.com
Oct 01, 2025
I should’ve listened to the reviews…
99% of their recent reviews are negative and I see why. There was a top that I was really interested in since it looks pretty similar to a top from an...
M
Mikayla Graham
trustpilot.com
Oct 01, 2025
$400 for Four Pairs of Regret
A huge thank you to Ryderwear for teaching me the most expensive lesson of my gym life: nostalgia shopping is a trap. I remembered the good old days w...
R
Rita Nazare
trustpilot.com
Oct 01, 2025
The issue with Ryderwear is still…
The issue with Ryderwear is still unresolved and their support team continues to ignore my attempts to contact them and also ignores the official comp...
J
JENNY B
trustpilot.com
Oct 01, 2025
Not following ACCC laws
I was not able to return a product that was supposed to be and adult small but would be luck to fit an 8yo girl. The reason given is that it was 'clea...
D
Deirdre Gibson
trustpilot.com
Oct 01, 2025
As a first-time customer
As a first-time customer, I’m extremely disappointed with my experience shopping with Ryderwear. Product Misrepresentation: The items I received bore...
C
Chantelle Seeley
trustpilot.com
Oct 01, 2025
Disappointed
Brought a pair of leggings recently that claim to be high waisted . Good for walking but that’s about it . Not high waisted and ride down to reveal m...
C
Claire Westlake-tritton
trustpilot.com
Oct 01, 2025
quality terrible and no refund …
so i recieved my order about a week later which is fine as i knew it was from australia. i try one of the items on and the fabric just feels cheap. it...
M
Mel Oh
trustpilot.com
Oct 01, 2025
Sizes and website was misleading
EDIT: 788904 is the support request where the customer service response was generic and dismissive. Sizes and website was misleading I purchased M ite...
p
patricia carmen
trustpilot.com
Oct 01, 2025
Disappointing...
I bought a pair of leggings that looked like a different color online compared to what I received. I also ordered three pairs in sizes that not fits m...
L
Liam Alexander
trustpilot.com
Oct 01, 2025
UK customers DO NOT USE!
UK customers, DO NOT USE! The website is a scam. They won't give you a refund on your order, even though you are in the UK & by UK law they must provi...
J
Jamie Roarty
trustpilot.com
Oct 01, 2025
I’ve been a Ryderwear customer for 7+…
I’ve been a Ryderwear customer for 7+ years I have always bought their leggings/bras/jumpers as I felt they lasted well they were always my go-to. I u...
L
Lily
trustpilot.com
Oct 01, 2025
Bought 3 sets leggings one had the…
Bought 3 sets leggings one had the scrunch technology, they are not squat proof feels like the band is going to snap and it’...
A
Adel
trustpilot.com
Oct 01, 2025
Disappointed by Hidden Fees and Poor Hygiene
would not recommend this gym to anyone. I’ve experienced ongoing issues with hidden charges and a serious lack of transparency. Despite multiple attem...
J
J Z
trustpilot.com
Oct 01, 2025
Stupid policies
A company with the most stupid “guidelines”. - you cannot opt to pick up or return your order at their warehouse or gyms in person. Even if you live 2...
V
Vanessa Giamalakis vanetta
trustpilot.com
Oct 01, 2025
They lie to bait the customers
They lied about fabric description, to bait customers in buying & lied of where the warehouse is based. The stitching was not even straig...
L
Lena Jeha
trustpilot.com
Oct 01, 2025
Used to love them—now just disappointed
Ryderwear used to be a brilliant company—comfortable, durable, flattering fits. Sadly, the quality has dropped: materials are thinner, bands and seams...
J
Jasmine
trustpilot.com
Oct 01, 2025
Just my two cents
Just my two cents shame I...
Conclusion
Reviewers frequently report issues with product durability and inconsistent sizing, with many describing thin or see-through fabrics and fit problems. A recurring theme is dissatisfaction with returns and refund handling, with numerous complaints about store-credit-only outcomes and unresolved support cases. Several customers also report poor or no communication from support channels after raising complaints. A minority of reviews praise site navigation and individual items; consumers should check recent reviews, confirm the return policy for their region, and consider purchasing a single item first to test fit and fabric before larger orders.