Reviews Analyzed
21
We Collect & Analyze Reviews
Safe & Chic
Experiences & Reviews
Safe & Chic is an online retailer focused on clean and natural beauty and personal care products. The store curates multiple brands of cosmetics, skincare and body care, often highlighting ingredient transparency and offering sample sizes to help customers try items before committing to full sizes.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
43d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Many customers describe accommodating, helpful service, but several report rude responses and unresolved return or exchange disputes.
Share of mentions
Mixed
10%
💰
Value for money
Some reviewers cite affordable prices and occasional discounts; a few question value after disputed purchases or denied returns.
Share of mentions
Mixed
5%
⚡
User experience
Frequent praise for fast shipping, thoughtful samples and easy ordering; isolated complaints concern damaged or improperly sealed items.
Share of mentions
Strong
21%
🔧
Product quality
Many reviewers praise clean, natural and gluten‑free products and brand selection; a small number report damaged items or authenticity concerns.
Share of mentions
Strong
23%
📞
Communication
Several customers report quick email replies and helpful consultant contact; others describe rude replies and no escalation to supervisors.
Share of mentions
Mixed
10%
⭐
Overall experience
Most reviewers report repeat purchases and high satisfaction with selection, samples and shipping; a few report serious negative incidents.
Share of mentions
Strong
32%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Cream Concealer + Liquid Foundation
"I have been ordering from Safe & Chic for about 2 years now. I absolutely love their products, they are organic and gluten free, and the prices are great too! Their service is great and they are always so accommodating. I have a gluten allergy so I have to be so careful with my makeup and skin care products and I was thrilled to find a site that carries gluten free makeup for sensitive skin. I love the natural yet sophisticated look of their products and how they all match perfectly together. I love how easy it is to communicate with my consultant when I have a question about a product. I highly recommend Safe & Chic to anyone that wants good quality makeup at an affordable price AND doesn't want to worry about their skin breaking out or getting sick.
"
Talia
Collected.reviews
Nov 21, 2021
Featured for: mentions product quality, price, communication
Safe & Chic is the best!
"Safe & Chic has been my favorite beauty destination for years. Their curated clean beauty select..."
Ashley Wood
Trustpilot
Oct 01, 2025
Featured for: long-term favorite; samples and shipping
TERRIBLE CUSTOMER SERVICE
"I ordered 2 foundation sticks and a few other items and received one of the foundation sticks arrived with the seal broken and it stuck to lid. It was..."
Michelle Irvin
Trustpilot
Oct 01, 2025
Featured for: detailed negative customer-service interaction
This company is a scam
"This company is a scam. They sell you products from these clean companies but it isn't the real product in the bottles/containers. I purchased from th..."
Amanda
Trustpilot
Oct 01, 2025
Featured for: claims product authenticity and returns
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Katie Sampson
trustpilot.com
Oct 01, 2025
Swift & Chic
I can’t imagine a better experience with this website. Our clean beauty store closed a couple years ago, and it’s been hard to get all my favorite bra...
J
Joseph Howeth
trustpilot.com
Oct 01, 2025
Jack Henry is my favorite men's line at…
Jack Henry is my favorite...
J
Jim
trustpilot.com
Oct 01, 2025
Safe and chic has one officially…
Safe and chic has one officially websi...
C
Colorwonder Splied
trustpilot.com
Oct 01, 2025
OM Pink 4-in-1 Lather Bar-…
I bought the OM Pink 4-in-1 Lather Bar- primarily because animals were not used to test this product. The natural ingredients made me hopeful my sensi...
T
Tatiana Logan
trustpilot.com
Oct 01, 2025
Great turn around time
SafeandChic.com has been a site I have been shopping at for a few years now. They...
B
Brianna k
trustpilot.com
Oct 01, 2025
I love their sample program!
I love their sample program!! I always get s...
L
Lisa
trustpilot.com
Oct 01, 2025
I just love Safe and Chic!
I just love Safe and Chic!! This is my go to West Coast shop to buy Innersenc...
M
Michelle Irvin
trustpilot.com
Oct 01, 2025
TERRIBLE CUSTOMER SERVICE
I ordered 2 foundation sticks and a few other items and received one of the foundation sticks arrived with the seal broken and it stuck to lid. It was...
M
Michele Kusel
trustpilot.com
Oct 01, 2025
Safe and chic is a new store that I…
Safe and chic is a new store that I have found and I love the great c...
H
Heidi Jonte
trustpilot.com
Oct 01, 2025
Safe and chic has such wonderful…
Safe and chic has such wonderful products! My experience was top notch! I have...
A
Angel Marques
trustpilot.com
Oct 01, 2025
Safe and Chic is a website that helps…
Safe and Chic is a website that helps you make the switch to cleaner g...
L
Liz
trustpilot.com
Oct 01, 2025
Awesome experience
Safeandchic.com is located in California, so my order arrives quickly to my home! They are great...
C
Cindi
trustpilot.com
Oct 01, 2025
Recently found this website
Recently found this website Lov...
G
GLH Financial Consultant Insur
trustpilot.com
Oct 01, 2025
I loved the products
I loved the products, I alw...
N
Nida Taylor
trustpilot.com
Oct 01, 2025
Safe & Chic is located in California
Safe & Chic is located in California, so I get my order very qu...
A
Amanda
trustpilot.com
Oct 01, 2025
This company is a scam
This company is a scam. They sell you products from these clean companies but it isn't the real product in the bottles/containers. I purchased from th...
A
Audra Merrick
trustpilot.com
Oct 01, 2025
I’m so happy to have discovered Safe n…
I’m so happy to have discovered Safe n Chic for my favorite clean products like ILIA. The reviews are super helpful when choosing new items plus they...
P
Pete Wood
trustpilot.com
Oct 01, 2025
Can’t believe how fast the delivery was…
Can’t believe how fast the delivery was , awesome site with ama...
A
Ashley Wood
trustpilot.com
Oct 01, 2025
Safe & Chic is the best!
Safe & Chic has been my favorite beauty destination for years. Their curated clean beauty select...
M
Marilyn Grant
trustpilot.com
Oct 01, 2025
Safeandchic.com my favorite store for…
Safeandchic.com my favori...
Conclusion
Review content shows most customers are satisfied with Safe & Chic’s product selection, sample program and shipping speed. Many reviewers highlight clean, gluten‑free and natural product options and repeat purchases. However, there are a small number of reports describing damaged or improperly sealed items and disputes over authenticity or returns, paired with negative customer service experiences. Consumers prioritizing returns or product authentication should document orders and review the company’s return policy before purchasing.