Review content shows most customers are satisfied with Safe & Chic’s product selection, sample program and shipping speed. Many reviewers highlight clean, gluten‑free and natural product options and repeat purchases. However, there are a small number of reports describing damaged or improperly sealed items and disputes over authenticity or returns, paired with negative customer service experiences. Consumers prioritizing returns or product authentication should document orders and review the company’s return policy before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer received gluten-free, organic products and helpful service.
“I absolutely love their products, they are organic and gluten free, and the prices are great too!”
Favorite destination for curated clean beauty, samples, and fast shipping.
“Their curated clean beauty selection, along with thoughtful samples with every purchase and speedy shipping”
Received a broken foundation stick and experienced rude customer service.
“Customer service was very rude”
Alleges counterfeit or different products and denied returns.
“This company is a scam.”
Many customers describe accommodating, helpful service, but several report rude responses and unresolved return or exchange disputes.
Some reviewers cite affordable prices and occasional discounts; a few question value after disputed purchases or denied returns.
Frequent praise for fast shipping, thoughtful samples and easy ordering; isolated complaints concern damaged or improperly sealed items.
Many reviewers praise clean, natural and gluten‑free products and brand selection; a small number report damaged items or authenticity concerns.
Several customers report quick email replies and helpful consultant contact; others describe rude replies and no escalation to supervisors.
Most reviewers report repeat purchases and high satisfaction with selection, samples and shipping; a few report serious negative incidents.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · bbb.org (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fast shipping, nice packaging, and positive product experience.
“It shipped so fast and was wrapped so nicely!”
Reviewer prefers the Jack Henry men's product line.
“Jack Henry is my favorite men's line at safe and chic”
States the official Safe and Chic shopping website.
“Safe and chic has one officially website to shop at which is safeandchic.com”
Product was gentle, lathered well, packaged nicely, and recommended.
“I was pleasantly surprised my skin did not react with a rash”
Orders ship quickly from California and arrive in days.
“They ship out very quickly from CA.”
Reviewer enjoys the company's sample program and variety.
“I love their sample program!!”
Praises products and describes customer service as wonderful.
“Thank you Safe and Chic for great products and wonderful customer service.”
Received a broken foundation stick and experienced rude customer service.
“Customer service was very rude”
Received great customer service help via email.
“I love the great customer service I have received through email”
Had a top-notch experience and is very satisfied.
“My experience was top notch!”
Website facilitates switching to cleaner, green beauty products.
“Safe and Chic is a website that helps you make the switch to cleaner green beauty.”
Quick delivery from California and responsive email support.
“They are great at responding to all my questions on email.”
Newly discovered site with a loved product selection.
“Love the selection at safe and chic”
Regular customer who loves the products available.
“I loved the products, I always purchased from here!!”
Orders arrive quickly from California and include fun samples.
“I love how they always add fun new samples for me to try.”
Alleges counterfeit or different products and denied returns.
“This company is a scam.”
Found favorite clean products, appreciates reviews and samples.
“I’m so happy to have discovered Safe n Chic for my favorite clean products like ILIA.”
Very fast delivery and wide product range in stock.
“Can’t believe how fast the delivery was”
Favorite destination for curated clean beauty, samples, and fast shipping.
“Their curated clean beauty selection, along with thoughtful samples with every purchase and speedy shipping”
This is the reviewer's favorite store for clean beauty.
“my favorite store for clean beauty”
Received expired or contaminated products and unhelpful responses.
“mouthwash that contained a brown sludge”
Received unsealed or resealed products and received defensive responses.
“One had a factory seal that had been broken.”
Alleges scam, expired items, poor refunds, and blocked reviews.
“This company is a scam.”
I have been ordering from Safe & Chic for about 2 years now. I absolutely love their products, they are organic and gluten free, and the prices are great too! Their service is great and they are always so accommodating. I have a gluten allergy so I have to be so careful with my makeup and skin care products and I was thrilled to find a site that carries gluten free makeup for sensitive skin. I love the natural yet sophisticated look of their products and how they all match perfectly together. I love how easy it is to communicate with my consultant when I have a question about a product. I highly recommend Safe & Chic to anyone that wants good quality makeup at an affordable price AND doesn't want to worry about their skin breaking out or getting sick.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Safe & Chic is an online retailer focused on clean and natural beauty and personal care products. The store curates multiple brands of cosmetics, skincare and body care, often highlighting ingredient transparency and offering sample sizes to help customers try items before committing to full sizes.