Customers often mention reliable quality, comfortable fit, and coming back to buy again. Many note quick dispatch, clear delivery updates, and careful packaging. A smaller set of reviews flags higher prices or occasional issues with fit and finish. Overall, feedback stays positive, with some reservations about value or construction.
Examples from available reviews (Nov 2021 – Feb 2026).
Easy website and extremely comfortable, soft trousers with quick delivery.
“I absolutely love my trousers. They are beyond soft & so very comfortable”
Kept fully informed about delivery and delighted with product.
“I was fully kept informed of when to expect my order .”
Order arrived quickly; product liked but seemed overpriced and unlined.
“I wouldn’t have paid the original £200 for it, it’s not lined.”
Packaging was good but one pair of trousers had misaligned ankles and was returned.
“the rejected trousers not seemed properly aligned at the ankle edges, they ruckled.”
Buyers describe quick order processing and fast refunds. Several say staff and aftercare are helpful.
Shoppers often point to higher prices, while also mentioning good deals in sales. Direct complaints about value or missing details like lining show up, but less often.
Customers describe ordering online as easy and well laid out. Notes about fit options and true-to-size sizing help reduce guesswork, though a few people still needed small alterations.
Reviews repeatedly praise the feel of the fabrics, comfort, and design in trousers, knitwear, and outerwear. A small number mention build issues, such as uneven seams.
Customers report accurate delivery timeframes and prompt order updates. Some also call out quick replies from support.
Most comments show strong satisfaction and repeat purchasing. Negative notes are uncommon and focus mainly on price sensitivity and occasional quality problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Purchased a lovely top and received great customer service.
“Lovely top and great service”
Good price, delivery updates, and high product quality.
“Great price, good updates on delivery and great quality”
Received first-class, helpful customer service and lovely outfits.
“First class customer service.”
Products were good quality, beautifully wrapped, and quickly delivered.
“Good quality products and beautifully wrapped.”
Received fantastic service and excellent product quality; will buy again.
“Fantastic service.”
Dress fit true to size with perfect material and made reviewer feel fabulous.
“the dress I bought is completely bang on size (10).”
Tops fit well for a curvy woman and fabric quality was good.
“The fit was great for me as acurvy women.”
Order arrived quickly and the items were beautiful and stylish.
“My order arrived really quickly and the items are just beautiful”
Dress liked but required shortening before wearing.
“had t o have it shortened of course”
Packaging was good but one pair of trousers had misaligned ankles and was returned.
“the rejected trousers not seemed properly aligned at the ankle edges, they ruckled.”
Staff gave a warm welcome and were very helpful.
“Staff gave a warm welcome when I arrived”
Quick delivery, great communication, and fabulous trousers prompting reorders.
“Quick delivery, great communication and fabulous trousers.”
First purchase with great service and clothes; intends to return.
“Great service/great clothes.”
Stylish, good quality clothing at affordable prices and easy returns.
“Really good quality, stylish clothes that don't break the bank.”
Consistently quality items; trousers fit a great length.
“Quality items as always.”
Order satisfied: quick delivery, excellent packaging, and a quality blazer.
“Quick delivery, excellent packaging, loved the blazer quality”
Perfect color and enjoyed the lovely packaging paper and preparation.
“The colour is perfect.”
Very happy with product; loves the jacket.
“Great products, love my jacket thank you”
Easy website, durable Apartment Pants arrived quickly and beautifully packaged.
“Easy to use website, I love the Apartment Pants”
Clear website, easy ordering, quick delivery, accurate product fit.
“Good, clear web site. Easy ordering and quick delivery.”
I am so happy with the experience. I appreciate your prompt response and the communication from the beginning, when I requested for updates up to hastening the shipping has been top-notch. The transfer was quick & very efficient. Also, the quality of my Rock & Roll scarf is excellent. The material is gorgeous, substantial fabric, incredibly beautiful. I can’t wait to wear it all the time in winter. The shipping was excellent too, got everything in a short amount of time. Customer service was excellent when I needed to do payments. I can’t get enough things to say about Saint and Sofia cause they are truly amazing and worth trying...Definitely will purchase again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Saint and Sofia is a womenswear retailer that designs and sells clothing and accessories. The range includes trousers, knitwear, dresses, coats, and seasonal items. The brand sells through an online store with product listings, photos, and checkout. Customers browse and buy through the company’s website.