Reviews Analyzed
21
We Collect & Analyze Reviews
SALEDRESS
Experiences & Reviews
SALEDRESS is an online apparel retailer focusing on women's clothing such as dresses, tops, pants and jumpsuits. The site commonly features discounted and sale-priced items and ships orders to consumer addresses. People searching reviews about SALEDRESS typically want information on sizing accuracy, shipping times, return policies and product quality.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
21d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Service is mixed: some reviewers describe prompt help and successful shipping changes; others report long delivery times, damaged parcels and refund difficulties.
Share of mentions
Mixed
16%
💰
Value for money
Multiple reviewers highlight low prices, sales and free shipping; a minority say refund or return practices reduced perceived value.
Share of mentions
Strong
9%
⚡
User experience
Ordering is often described as easy, but some customers report misleading pages, broken coupon links and deceptive site listings.
Share of mentions
Mixed
9%
🔧
Product quality
Many customers praise clothing quality and sizing accuracy; others report sizing inconsistencies, very short lengths, itchy material or items not as pictured.
Share of mentions
Mixed
22%
📞
Communication
Communication experiences vary: several reviewers note quick, helpful responses; several others report unresponsive support, nonworking contact numbers and offline chat.
Share of mentions
Mixed
14%
⭐
Overall experience
Overall experiences range widely: many repeat buyers and satisfied customers, while a number of reviews describe delays, damaged orders and unresolved refunds.
Share of mentions
Mixed
30%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Hot mess
"Hot mess. Website is completely deceiving from one page to the next. You really don't see the discrepancies until after you make your purchase. All it..."
bbinblack
Trustpilot
Oct 01, 2025
Featured for: Multiple major complaints: product, shipping, site
I purchased 2 Jumpsuits with a…
"I purchased 2 Jumpsuits with a Cartigan. The Jumpsuits were too short and the Cartigan was too long. I contacted Customer Care to return them and get..."
Carolyn Richardson
Trustpilot
Oct 01, 2025
Featured for: Refund problems and gift-card refunds
I loved making my purchase online
"I loved making my purchase online, my order arrived as I ordered, my clothes fit me..."
Kimberly Borja
Trustpilot
Oct 01, 2025
Featured for: Positive: accurate fit and delivery
Top+ skinny pants
"Sale dress had two different styles of clothing for $9.99 each, so I got two of them.
I am quite pleased with both.
The pants were a size small, but they fit like a medium, which is the size that I usually wear while shopping.
Because I ordered the black color, it does tend to get soiled quickly.
As a result of the top being a size medium and being quite elastic, it is also a little larger than what I would normally wear in a medium.
My solution was to wash both things together on the gentle cycle with cold water on the same day, then hang them to dry in my closet, and they came out looking like new! "
Maria Clote
Collected.reviews
Dec 14, 2021
Featured for: Notes fit issues resolved by washing
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
P
Pisses customer
trustpilot.com
Oct 01, 2025
Response back from last review
All is good and...
M
Melissa
trustpilot.com
Oct 01, 2025
Very helpful and very nice clothing
Very helpful and...
b
bbinblack
trustpilot.com
Oct 01, 2025
Hot mess
Hot mess. Website is completely deceiving from one page to the next. You really don't see the discrepancies until after you make your purchase. All it...
A
Ali
trustpilot.com
Oct 01, 2025
Customer Care
Customer service is prompt. Clothing is t...
S
Shaunella st.louis
trustpilot.com
Oct 01, 2025
Excellent Service
Saledress has demonstrated excellent customer service throughout the yea...
M
Michelle
trustpilot.com
Oct 01, 2025
Very disappointed I order a dress the…
Very disappointed I order a dress the color was not the correct color as described. I’ve email...
S
Sunny
trustpilot.com
Oct 01, 2025
I ordered my top for Christmas party…
I ordered my top for Christmas party 2024 it looked ok but I got 150.00 coupon the link is bad and no...
C
Carolyn Richardson
trustpilot.com
Oct 01, 2025
I purchased 2 Jumpsuits with a…
I purchased 2 Jumpsuits with a Cartigan. The Jumpsuits were too short and the Cartigan was too long. I contacted Customer Care to return them and get...
B
Brittney Daniels
trustpilot.com
Oct 01, 2025
Beautiful dress
The dress is beautiful, but very short. I paired it with some leather sho...
T
TOXICA
trustpilot.com
Oct 01, 2025
Ordered a huge bundle as a reseller and…
Ordered a huge bundle as a reseller and the package didn’t even leave China yet FEDEX is using international priority shipping and already it r...
C
Charita Jenkins
trustpilot.com
Oct 01, 2025
DO NOT ORDER HERE Horrible company
Horrible company! The customer support number doesn’t work! I received my order late & extremely damaged. It was ju...
T
Trina Hinds
trustpilot.com
Oct 01, 2025
Very easy to order.
...
C
CAROLYN RODRIGUEZ
trustpilot.com
Oct 01, 2025
So far I got a response write away
So far I got a response write away, to change...
S
SALINA DIXON
trustpilot.com
Oct 01, 2025
I love this site and the quality of the…
I love this site and the quality of the clothes. The quality of the c...
N
Nakita Caldwell
trustpilot.com
Oct 01, 2025
Good selection and products were on…
Good selection and products were on sale which were pr...
K
Kimberly Borja
trustpilot.com
Oct 01, 2025
I loved making my purchase online
I loved making my purchase online, my order arrived as I ordered, my clothes fit me...
T
Tina Edwards
trustpilot.com
Oct 01, 2025
I received the dress and it fits…perfect
I received the dress and it fits perfect however the material is very itchy so I will have to wear a tshirt undern...
K
Kim
trustpilot.com
Oct 01, 2025
Wonderful clothing amazing prices im…
Wonderful clothing amazing...
N
Nurine Robinson
trustpilot.com
Oct 01, 2025
Love that I didn’t pay for shipping and handling
...
D
Doris Alexander
trustpilot.com
Oct 01, 2025
This is my first time shopping with…
This is my first time shopping with this comp...
Conclusion
Customer feedback for SALEDRESS is mixed. Many reviewers report good product quality, accurate sizing and low prices or free shipping, and several describe easy ordering and prompt responses. At the same time multiple customers report shipping delays, damaged packages, items not matching photos, and difficulties obtaining refunds (including refunds issued as store credit). If you are considering SALEDRESS, review the store’s shipping origin and return policy before ordering and consider trying a single item first to check fit and delivery timing.