Reviewers often point to low prices and a broad arts-and-crafts selection. Several customers describe return disputes that stayed unresolved and refunds they say were held back. Some people report getting promotional emails without ever buying anything and say support did not respond when payments failed. Ratings run from top marks for value to one-star reviews focused on service and communication.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer found the website genuine with low prices and good products.
“They have low prices and great product line.”
Reviewer calls it one of the best stores to save dollars on art and craft
“one of the best online stores to save dollars on art & craft shopping....!!!”
Reviewer alleges misleading listing and withheld refund after returning pens.
“Save Dollar Store kept $5.50 because of "open package".”
Reviewer received unsolicited promotional emails despite never buying or visiting.
“Today I got an email with ads from them.”
Returns and refunds drive the clearest negative theme. One reviewer says they returned an item but the refund was kept due to an "open package" claim. That comment comes with a one-star rating and shows up less often than the positive notes about value.
Positive reviews repeatedly emphasize low prices and a strong arts-and-crafts range. Many give top ratings and cite pricing and selection as the main reasons they shop there.
Several reports describe checkout and support issues that disrupted buying. One reviewer says payments were rejected repeatedly and customer service never replied. Another says they received promotional emails even though they had not made a purchase.
Praise focuses on the assortment and how well items work for craft projects. The reviews sampled do not mention damaged or defective products.
More than one review flags communication problems in two ways: unwanted promotional emails and no response from support during payment trouble. The email complaint points to separate spam or privacy concerns beyond day-to-day support issues.
Feedback splits between strong recommendations for price and selection and very low ratings tied to service and difficulty reaching the company. The contrast suggests sharply different customer experiences in the sampled reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer received unsolicited promotional emails despite never buying or visiting.
“Today I got an email with ads from them.”
Reviewer found the website genuine with low prices and good products.
“They have low prices and great product line.”
Reviewer calls it one of the best stores to save dollars on art and craft
“one of the best online stores to save dollars on art & craft shopping....!!!”
Reviewer alleges misleading listing and withheld refund after returning pens.
“Save Dollar Store kept $5.50 because of "open package".”
Easy enough to place the order, however, credit card paid then rejected over and over! Had to phone the customer service line several times with no response. I also sent them several emails but still no response. Finally, I gave up, despite having read lots of positive reviews online, which made me try them out in the first place. Very frustrating! I hope the sharpie pens I wanted to purchase from them are worth the effort! I am beyond baffled at this disgusting level of customer service.I would strongly recommend avoiding this company. Seems like they don’t want to sell out their products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Save Dollar Stores is a discount retailer with an online shop offering low-priced household items, stationery, party supplies, and arts-and-crafts materials. The website usually lists product pages with descriptions, prices, and shipping options for online orders. Shoppers can browse home, craft, and seasonal categories and order for delivery or local pickup where offered. The company also posts contact information and a returns policy on its site for post-purchase questions and returns.