Customers often mention clear benefits for digestion, sleep, and joint discomfort, but many also describe recurring operational issues. Reviews frequently cite unexpected charges, hard-to-cancel subscriptions, and late or incorrect deliveries. A smaller share highlights helpful support staff and problems that were resolved. Ratings tend to sit at either end, leaving a sharply split overall picture.
Examples from available reviews (Nov 2021 – Mar 2026).
Abby provided thoughtful, helpful, and impressive customer service.
“Abby at Seed provided one of the best customer service experiences I’ve had in a long time.”
Product improved gut health and customer service was responsive.
“I feel that the product has helped to improve my gut health”
Orders not received due to missing street on labels and ignored contacts.
“the address always missing my street”
Company charged cards quickly, refused refunds, and had nonexistent customer service.
“quick to charge your credit card”
Most service complaints center on billing and subscriptions, with repeated reports of surprise charges and trouble cancelling. Some customers describe professional fixes and call out specific staff for strong help, though these cases appear less often than the problems.
Several reviewers tie real health improvements to the products and see that as good value. Others say the value drops after surprise billing, unwanted subscriptions, or duplicate charges linked to rewards or subscription steps.
For some customers, the account and checkout process leads to unwanted enrollments and recurring orders after rewards are redeemed. Shipping mistakes and label problems cause delivery failures, and a small number of orders arrive damaged or spilled.
Many reviewers describe noticeable results—better gut health, improved sleep, and less pain—which supports positive views of the products. A smaller group reports side effects or no change, and a few mention damaged contents on arrival.
Many customers say they get automated replies and wait too long for a person to respond, which weakens trust in support. Complaints also point to missing address details on labels and shipping methods not clearly disclosed, while a few reviews describe direct, helpful replies from staff.
Reviews split between strong product results and negative experiences with subscriptions and shipping. That mix of praised products and repeated service issues leaves overall satisfaction sharply polarized.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product relieved my daughter's stomachaches and customer service resolved subscription issues.
“Love the product and had a good customer service experience.”
Product seemed to help but company failed to send refills and respond.
“I literally had to beg the company to send my monthly refill.”
Orders not received due to missing street on labels and ignored contacts.
“the address always missing my street”
Seed used Amazon shipping without clear disclosure, undermining trust.
“without clearly disclosing this at checkout.”
Company charged cards quickly, refused refunds, and had nonexistent customer service.
“quick to charge your credit card”
After a delay, Seed professionally resolved my issue.
“they took care of my situation in a very professional way.”
Abby provided thoughtful, helpful, and impressive customer service.
“Abby at Seed provided one of the best customer service experiences I’ve had in a long time.”
Product quality adequate but subscriptions and shipping caused unresolved issues.
“delivery, subscriptions are a mess.”
Subscription cancellation was difficult and products showed no benefits.
“It's unnecessarily difficult to cancel”
Orders marked delivered to wrong addresses and support refused proper resolution.
“the photo is a different house”
Pediatric order arrived spilled with powder and support was slow.
“arrived spilled with white powder throughout the package”
Rewards use resulted in unexpected subscriptions and surprise charges.
“Somehow, despite using rewards, I ended up enrolled in multiple subscriptions”
Reviewer couldn't cancel orders and strongly warns against company.
“I’ve been trying to cancel my orders for a long time.”
Good product quality but customer service and billing caused extreme frustration.
“customer service and customer experience is so bad”
Order placed on December 26 has not been received and went unanswered.
“I have yet to receive my order.”
Products work until you need support; only AI replies and orders delayed.
“Every attempt to contact customer service has only been replied by AI.”
Reviewer claims forced subscriptions that cannot be canceled or returned.
“They make you subscribe and can’t cancel or return your order!”
Product improved gut health and customer service was responsive.
“I feel that the product has helped to improve my gut health”
Product caused nausea and company charged again despite cancellation.
“It made me feel nauseous so I cancelled my subscription”
Shipping date option removed and support responded with AI then rude staff.
“I received an AI response which did not even remotely assist.”
I continue to be a loyal customer of Seed to System's CBD products. I have tried a few other brands, but found that the quality and effectiveness of the Seed to System products far exceed the others. The gel caps are fantastic for helping me get a great nights sleep, and I especially love how they don't make me feel weak in the morning. In fact, I am sleeping better than I have in years! I also use the cayenne salve on my knees which has reduced the inflammation and pain significantly. The salve is very soothing and works quickly to ease my pain. Thank
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Seed2System sells dietary supplements and wellness formulas online. Each product page lists ingredients, directions for use, and package size. Customers order through the website checkout and manage subscriptions and payment methods in an account portal. The company ships orders through third-party carriers and offers email and chat support.