Reviewers most commonly praise Seezona’s customer support, shipping speed, and product quality, with multiple mentions of helpful agents and successful returns. However, a small number of consumers report delayed or missing deliveries and product-value concerns for certain items. A significant partner review alleges unpaid sales and lack of response, which prospective brand partners should treat as a specific red flag to investigate. If you plan to buy, check return terms and delivery estimates; if you plan to partner, verify payment terms and invoicing processes in writing. These review-based observations can help consumers and brands prioritize questions before purchasing or entering partnerships.
Examples from available reviews (Jul 2020 – Feb 2026).
Partner brand did not receive payments and saw no communication.
“Seezona stopped remitting payments for items sold”
Order arrived two weeks late; customer service was helpful.
“My order arrived 2 weeks after I placed it.”
Earrings appeared cheap and could not be returned after opening.
“Earrings look surprisingly cheap for the cost”
They provided extremely quick and attentive customer service.
“This was the absolute best customer service experience I’ve ever had”
Most customer reviews report responsive, helpful service agents; one partner reports severe service failures and unpaid sales.
Some buyers praise fair prices and good value; a few report items feeling low-quality for the price or non-returnable conditions.
Many reviewers describe smooth ordering, quick delivery, and easy returns; a minority report delays, missing deliveries, or processing surprises.
Several customers praise item quality, fit, and craftsmanship; a small number report merchandise that felt cheaper than expected or had minor defects.
Customer-facing communication is frequently described as timely and helpful, though a small subset of reviewers report non-response or poor follow-up.
Most reviewers report positive overall experiences and repeat purchases; a few raise serious concerns such as undelivered orders or unpaid partner revenue.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Reviews (8) · Quotes shortened · As of: February 2026
Partnership ended without receiving payouts and vague communication.
“I have not received the payout for items that were already sold.”
Company quickly contacted and refunded when item was out of stock.
“i was refunded pretty fast.”
They received an inferior product and were denied a full refund.
“This is definitely a SCAM company!”
They returned a damaged dress and still have not received a refund.
“I ordered a $400 dress for my rehearsal dinner and the item came damaged.”
Customer awaiting a large refund and has not received responses.
“THEY WILL NOT REFUND YOU.”
Faulty item returned; promised refund never arrived and replies stopped.
“promised a refund within 21 business days (!).”
Partner brand did not receive payments and saw no communication.
“Seezona stopped remitting payments for items sold”
Order arrived two weeks late; customer service was helpful.
“My order arrived 2 weeks after I placed it.”
Earrings appeared cheap and could not be returned after opening.
“Earrings look surprisingly cheap for the cost”
Dress arrived in excellent condition and fit perfectly.
“The dress arrived last night in good condition”
Customer service promptly and professionally resolved a cap seal issue.
“they assisted me professionally and promently with a solution!”
Agent Agnes made the return seamless and repurchase easy.
“The agent Agnes made the return experience seamless”
They provided extremely quick and attentive customer service.
“This was the absolute best customer service experience I’ve ever had”
Customer still did not receive the item.
“Still don’t have it”
Their team was helpful, responsive, and handled everything smoothly.
“Seezona went above and beyond.”
Earrings were gorgeous, high quality, and shipped quickly.
“The earrings I got are gorgeous.”
High-quality blazer; returns honored and communications were pleasant.
“Beautiful high quality Blazer at a great price.”
Boots were well made and extremely comfortable.
“Incredible boots so well made and extremely comfortable”
Customer loves their second blazer from Seezona.
“My second blazer from Seezona”
Dress arrived timely and was high quality and well fitting.
“The item (dress) I ordered came in a reasonable timeframe.”
Agnes provided incredible and timely customer service.
“Agnes on the customer service was incredible-both through and timely with her responses!”
Agnus reassured customer with regular shipping updates.
“she reassured me on shipping updates regularly which I really appreciated.”
Customer found Seezona great and will return as a customer.
“Seezona is great.”
Earrings were gorgeous, high quality, and shipped quickly.
“The Earrings I got are gorgeous.”
Customer loved discovering brands and appreciated the quality and service.
“Love discovering new brands on Seezona.”
Excellent customer service and faster-than-expected delivery.
“Excellent customer service! I received my order way faster than expected”
Customer's prom dress was not shipped and they lost $300.
“I'm heartbroken and down 300 for a prom I don't even have a dress for.”
Order never arrived and they have not refunded £200 after three months.
“3 months, £200, no product ever arrived, no refund or apology ever received.”
No one responds and the website phone number appears fake.
“This is not a real company.”
Package marked delivered but never received, and company lied about filing a DHL claim.
“Untrustworthy site! A package was marked as delivered, I never received it.”
Jewelry was beautiful but delivery took much longer than expected.
“The jewelry was BEAUTIFUL, but it took FOREVER to arrive.”
Customer loved their recent dress purchase and will buy again.
“Ordered a dress from Jenesequa last week and I love it.”
Website was well designed and easy to navigate with fast delivery.
“A very well designed website. Easy to navigate and find what you are looking for.”
Reviewer appreciated the variety of original brands and designers.
“I was wondered to find a lot of new and non-ordinary brands on one site.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Seezona is the company named Seezona. This report aggregates public customer and partner reviews to help shoppers and brands assess reported experiences and common topics such as ordering, shipping, returns, product quality, support responsiveness, and payment handling.