Many customers mention late or missing deliveries and limited help from support. Several buyers praised banner print quality and said the website was easy to use. Some orders were fixed quickly or arrived as acceptable products. Overall, reviews range from happy with the product to unresolved fulfillment issues.
Examples from available reviews (Sep 2018 – Mar 2026).
Paid for expedited shipping but order missed deadline and customer service failed.
“Ordered and paid $90.00 for expedited shipping by a specific date.”
Live chat and email did not respond, no phone contact available.
“Live chat says 170 minute wait and no one very appears.”
Chatted with customer service and received a quality banner promptly.
“Great quality and we couldn't be happier.”
Website made it easy to find needed items.
“By making it easy to find what you need”
Many reviews describe missed delivery dates and orders that never arrived. Several customers paid for expedited shipping but still got their shipments late. A smaller number of reviewers report on-time delivery or a successful fix from the company.
Some buyers said prices felt reasonable and the banners matched what they expected. Others said they paid extra for faster shipping or premium options and did not get the promised service. Mentions of good value are fewer than complaints about paid services that weren’t delivered.
One review specifically said the website made items easy to find. Several comments focus on what happened after ordering rather than the ordering interface. Praise for site usability shows up only occasionally.
Several customers said banners and other printed items looked good and felt high quality. At least one review called a product flimsy and incomplete despite being part of a higher-value order. Good print quality comes up more often than serious material issues, though both appear.
Many reviews say live chat, email, and phone support did not respond or involved long waits. Reviewers often tied the lack of contact to shipping problems and refund issues that stayed unresolved. A few reviews mention reaching someone directly and getting the problem solved.
Reviews split between customers who received good-looking products and those who ran into shipping and support breakdowns. Negative experiences center on delivery and contact problems that disrupted event timing. Positive experiences highlight product appearance and, at times, successful service recovery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (1) · Quotes shortened · As of: March 2026
Order arrived late, return shipping charged, and customer service was unresponsive.
“I don't think I will ever order from Shindigz again.”
Banner met expectations and was reasonably priced, reviewer recommends them.
“They did wonderful with the banner I had selected”
Paid for expedited shipping but items arrived late and customer service failed.
“paid expedited s&h and got the items much later than expected.”
Paid $25 for a Halloween banner that never arrived.
“Spend 25.00 dollars on my own and never got it.”
Received products in time and they looked great, but service needs improvement.
“I received my products today and they really look great”
Company resolved delay, expedited shipping delivered banner in time.
“Thanks Shindigz for coming thru!!!”
Paid for expedited shipping but order missed deadline and customer service failed.
“Ordered and paid $90.00 for expedited shipping by a specific date.”
Chatted with customer service and received a quality banner promptly.
“Great quality and we couldn't be happier.”
Live chat and email did not respond, no phone contact available.
“Live chat says 170 minute wait and no one very appears.”
Customer service was inaccessible; chat waits and email bounced back.
“Their customer service is the worst”
Despite some shipment delays, company worked to deliver items and responded.
“they worked hard to get to me my 50th Birthday items.”
Reviewer says company misleads customers and fails to deliver purchased products.
“Their customer service is AWFUL.”
Missing item never arrived and customer service didn't provide a refund.
“I received 1 of the items in the order.”
Expedited shipping missed deadline and company refused shipping refund.
“I ordered product expedited to be delivered in 3 days .. it took 8.”
High-value order arrived as flimsy cardboard with no instructions and no response.
“Complete junk and a scam”
Paid extra shipping but package missed promised delivery date and no email responses.
“I paid extra shipping so that my order will be there on time.”
Custom cutout order was delayed, miscommunicated by chat, and ultimately canceled.
“I then got an email saying my order was cancelled.”
Missing and damaged items with no customer response and disputed refund outcome.
“I ordered 3 items from this company, one item was missing and one damaged.”
Order never confirmed or shipped and customer lost $96.63.
“I am out $96.63 for something I ordered a month ago.”
Premium shipping paid but no confirmation or responses, had to make own signs.
“I ended up making my own yard signs the night before the event.”
Customer support unresponsive via phone, email, and chat, leaving customers stuck.
“If you have an issue with your order you are out of luck”
Website made it easy to find needed items.
“By making it easy to find what you need”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Shindigz is an online retailer that sells party supplies and event items. Its catalog includes custom-printed banners, yard signs, life-size cutouts, tableware, and themed decorations. Customers can personalize designs with on-site tools and order single items or bulk quantities. The company offers multiple shipping speeds and lists phone, email, and live chat for order help.