Reviews Analyzed
20
We Collect & Analyze Reviews
Shindigz
Experiences & Reviews
Shindigz is a US-based online retailer focused on custom party supplies and event decorations. The company offers personalized items such as banners, yard signs, cutouts and other made‑to‑order party products through its website, with options for customization and paid shipping. Consumers researching reviews typically compare product types, shipping options, return policies and customer‑service channels before ordering.
Overview & Key Metrics
Positive Sentiment
25%
Latest Review
17d
Overall Rating
1.9
Our Analysis
🎯
Service quality
Most reviewers report frequent shipping or fulfillment delays; many orders arrived after events or were not delivered, affecting event use.
Share of mentions
Weak
20%
💰
Value for money
Multiple reviewers describe paid expedited shipping that failed to meet deadlines or full orders lost/damaged, reducing perceived value for the money spent.
Share of mentions
Weak
14%
⚡
User experience
Many customers report problems with the online ordering and support workflow: long chat waits, missing confirmations, and unresponsive forms.
Share of mentions
Weak
15%
🔧
Product quality
Some customers praise banners and custom items for quality, while others report flimsy materials, damage, or items not matching expectations.
Share of mentions
Mixed
10%
📞
Communication
Reviews frequently cite limited or chat‑only support, slow or no email responses, and difficulty reaching a human for help or refunds.
Share of mentions
Weak
19%
⭐
Overall experience
Overall feedback is negative for many: repeated accounts of missed deadlines and poor support, with occasional positive resolutions reported.
Share of mentions
Weak
22%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
I had the same experience as all these…
"I had the same experience as all these other reviews- paid expedited s&h and got the items much later than expected. Did not get the items in time for..."
Gail Brown
Trustpilot
Oct 01, 2025
Featured for: Expedited shipping failure, no refund
Complete junk and a scam
"Complete junk and a scam. My order of over $1000 consisted of nothing mor..."
Kelly Pessis-Breese
Trustpilot
Oct 01, 2025
Featured for: High-value order, poor product quality
Thanks Shindigz for coming thru!!
"Thanks Shindigz for coming thru!!! I know they were hit hard by Covid w/production time. Although there was a delay with my order, after emailing them..."
Lydia N
Trustpilot
Oct 01, 2025
Featured for: Customer service resolved, expedited delivery
Awful, misleading service. Party now without pictures.
"If you’re looking for cut outs of any kind, just got to Party City. They’re reliable and quick. I ordered a single order of a custom cut out 3+ weeks..."
Jon Wong
Trustpilot
Oct 01, 2025
Featured for: Detailed timeline of cancellations and promises
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
G
Genice Massey
trustpilot.com
Oct 01, 2025
I don't think I will ever order from…
I don't think I will ever order from Shindigz again. My order arrived late which was after my event! I tried to contact someone in regards to returnin...
M
Mitz
trustpilot.com
Oct 01, 2025
They did wonderful with the banner I…
They did wonderful with the banner I had selec...
G
Gail Brown
trustpilot.com
Oct 01, 2025
I had the same experience as all these…
I had the same experience as all these other reviews- paid expedited s&h and got the items much later than expected. Did not get the items in time for...
A
AJ G
trustpilot.com
Oct 01, 2025
Spend 25.00 dollars on my own and never…
Spend 25.00 dollars on a Halloween banner and...
C
Cindy Hinton
trustpilot.com
Oct 01, 2025
Yay! I received my order today
I am changing my review from 1 star to 3. I received my products today and they really look great, and just in time for Halloween! This is such a uniq...
L
Lydia N
trustpilot.com
Oct 01, 2025
Thanks Shindigz for coming thru!!
Thanks Shindigz for coming thru!!! I know they were hit hard by Covid w/production time. Although there was a delay with my order, after emailing them...
U
Unhappy Customer
trustpilot.com
Oct 01, 2025
DO NOT USE
Ordered and paid $90.00 for expedited shipping by a specific date. No response, no update to the order and customer service is not helpful. The order...
L
Lauren
trustpilot.com
Oct 01, 2025
100% Satisfied
Despite the negative reviews, after chatting with Karin in customer service, I purchased a Homecoming proposal banner. Order was placed 09/28/21 and r...
K
Kelli Beaty
trustpilot.com
Oct 01, 2025
I wish I had read these reviews prior…
I wish I had read these reviews prior to ordering!!! No customer service and no way to speak to a human. Live chat says 17...
C
Caroline Bogard
trustpilot.com
Oct 01, 2025
Their customer service is the worst
Their customer service is the worst. You can't contact them. The chat has a wait of 140 minutes and the email they provi...
P
P Renee
trustpilot.com
Oct 01, 2025
Even though order shipped in multiple…
Even though order shipped in multiple shipments some delayed, they worked hard to get to me my 50th...
D
Devon Milton
trustpilot.com
Oct 01, 2025
This is the worst company to order…
This is the worst company to order anything from. Their customer service is AWFUL. THEY ARE VER...
A
Amanda
trustpilot.com
Oct 01, 2025
Crappy customer service
Placed an order 6/13 for my daughters grad party on 7/24. Items were all in stock and nothing that had to be made, so delivery time said it was pretty...
M
Monna
trustpilot.com
Oct 01, 2025
Don't expect it when they promise it.
I ordered product expedited to be delivered in 3 days .. it took 8. That was after my event so the product was no good to me and when I sent a complai...
K
Kelly Pessis-Breese
trustpilot.com
Oct 01, 2025
Complete junk and a scam
Complete junk and a scam. My order of over $1000 consisted of nothing mor...
K
Kristin
trustpilot.com
Oct 01, 2025
Absolutely horrible
Absolutely horrible! I paid extra shipping so that my order will be there on time. It was supposed to be there by July 7 (Wednesday) never showed up....
J
Jon Wong
trustpilot.com
Oct 01, 2025
Awful, misleading service. Party now without pictures.
If you’re looking for cut outs of any kind, just got to Party City. They’re reliable and quick. I ordered a single order of a custom cut out 3+ weeks...
E
EE
trustpilot.com
Oct 01, 2025
SCAM!
I ordered 3 items from this company, one item was missing and one damaged. I tried to contact customer service but no one emailed me back. I tried to...
T
Tiffany Taylor -DPSCS-
trustpilot.com
Oct 01, 2025
Don’t do it!!
I placed an order for tumbler cups that never arrived, I never received a confirmation number, no shipping information, no nothing. How can a company...
M
Marquita Richburg
trustpilot.com
Oct 01, 2025
Find another company. DO NOT USE SHINDIGZ!
Please be extremely cautious when ordering from this company. I placed an order for yard signs I wanted in time for my daughter's graduation celebrati...
Conclusion
Reviewers commonly report late or missing deliveries, limited live‑support hours, and slow or absent email responses. Some customers received high‑quality custom banners and had issues resolved after follow‑up, but negative accounts about expedited shipping failing to meet deadlines are frequent. Consumers planning time‑sensitive orders should allow extra lead time, keep order confirmations and chat records, and review the seller’s return/shipping policies before paying for premium delivery. Those prioritizing guaranteed on‑time delivery may want to compare vendors or use alternative suppliers for critical events.