Reviewers commonly report late or missing deliveries, limited live‑support hours, and slow or absent email responses. Some customers received high‑quality custom banners and had issues resolved after follow‑up, but negative accounts about expedited shipping failing to meet deadlines are frequent. Consumers planning time‑sensitive orders should allow extra lead time, keep order confirmations and chat records, and review the seller’s return/shipping policies before paying for premium delivery. Those prioritizing guaranteed on‑time delivery may want to compare vendors or use alternative suppliers for critical events.
Examples from available reviews (Sep 2018 – Feb 2026).
Paid for expedited shipping but items arrived late and customer service failed.
“paid expedited s&h and got the items much later than expected.”
High-value order arrived as flimsy cardboard with no instructions and no response.
“Complete junk and a scam”
Company resolved delay, expedited shipping delivered banner in time.
“Thanks Shindigz for coming thru!!!”
Custom cutout order was delayed, miscommunicated by chat, and ultimately canceled.
“I then got an email saying my order was cancelled.”
Most reviewers report frequent shipping or fulfillment delays; many orders arrived after events or were not delivered, affecting event use.
Multiple reviewers describe paid expedited shipping that failed to meet deadlines or full orders lost/damaged, reducing perceived value for the money spent.
Many customers report problems with the online ordering and support workflow: long chat waits, missing confirmations, and unresponsive forms.
Some customers praise banners and custom items for quality, while others report flimsy materials, damage, or items not matching expectations.
Reviews frequently cite limited or chat‑only support, slow or no email responses, and difficulty reaching a human for help or refunds.
Overall feedback is negative for many: repeated accounts of missed deadlines and poor support, with occasional positive resolutions reported.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (1) · Quotes shortened · As of: February 2026
Order arrived late, return shipping charged, and customer service was unresponsive.
“I don't think I will ever order from Shindigz again.”
Banner met expectations and was reasonably priced, reviewer recommends them.
“They did wonderful with the banner I had selected”
Paid for expedited shipping but items arrived late and customer service failed.
“paid expedited s&h and got the items much later than expected.”
Paid $25 for a Halloween banner that never arrived.
“Spend 25.00 dollars on my own and never got it.”
Received products in time and they looked great, but service needs improvement.
“I received my products today and they really look great”
Company resolved delay, expedited shipping delivered banner in time.
“Thanks Shindigz for coming thru!!!”
Paid for expedited shipping but order missed deadline and customer service failed.
“Ordered and paid $90.00 for expedited shipping by a specific date.”
Chatted with customer service and received a quality banner promptly.
“Great quality and we couldn't be happier.”
Live chat and email did not respond, no phone contact available.
“Live chat says 170 minute wait and no one very appears.”
Customer service was inaccessible; chat waits and email bounced back.
“Their customer service is the worst”
Despite some shipment delays, company worked to deliver items and responded.
“they worked hard to get to me my 50th Birthday items.”
Reviewer says company misleads customers and fails to deliver purchased products.
“Their customer service is AWFUL.”
Missing item never arrived and customer service didn't provide a refund.
“I received 1 of the items in the order.”
Expedited shipping missed deadline and company refused shipping refund.
“I ordered product expedited to be delivered in 3 days .. it took 8.”
High-value order arrived as flimsy cardboard with no instructions and no response.
“Complete junk and a scam”
Paid extra shipping but package missed promised delivery date and no email responses.
“I paid extra shipping so that my order will be there on time.”
Custom cutout order was delayed, miscommunicated by chat, and ultimately canceled.
“I then got an email saying my order was cancelled.”
Missing and damaged items with no customer response and disputed refund outcome.
“I ordered 3 items from this company, one item was missing and one damaged.”
Order never confirmed or shipped and customer lost $96.63.
“I am out $96.63 for something I ordered a month ago.”
Premium shipping paid but no confirmation or responses, had to make own signs.
“I ended up making my own yard signs the night before the event.”
Customer support unresponsive via phone, email, and chat, leaving customers stuck.
“If you have an issue with your order you are out of luck”
Website made it easy to find needed items.
“By making it easy to find what you need”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Shindigz is a US-based online retailer focused on custom party supplies and event decorations. The company offers personalized items such as banners, yard signs, cutouts and other made‑to‑order party products through its website, with options for customization and paid shipping. Consumers researching reviews typically compare product types, shipping options, return policies and customer‑service channels before ordering.