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We Collect & Analyze Reviews

Shine Marketplace
Experiences & Reviews

Shine Marketplace is an online retail marketplace where third-party sellers list consumer goods such as apparel and accessories. As with many marketplaces, product selection, shipping, and return policies can vary by seller; buyers should review seller ratings, shipping terms, and refund procedures before purchasing.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1424d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Review cites slow or unresponsive customer service, with a month-long wait for a reply and no satisfactory resolution for the missing order.

Share of mentions
17%
Weak
💰

Value for money

Reviewer reports no product received and no refund, concluding the purchase lacked value and would not use the site again.

Share of mentions
17%
Weak
⚡

User experience

Buying and post-purchase experience described as very poor: order not delivered and repeated unsuccessful attempts to resolve the issue.

Share of mentions
17%
Weak
🔧

Product quality

Problem relates to non-delivery rather than item condition: the ordered sports bra never arrived and there was no refund.

Share of mentions
17%
Weak
📞

Communication

Multiple emails went unanswered for weeks; final reply claimed the item was mailed despite no delivery, indicating unreliable communication.

Share of mentions
16%
Weak
⭐

Overall experience

Overall negative impression: missing order, lack of refund, lengthy delays in responses, and strong dissatisfaction with the platform.

Share of mentions
16%
Weak

View all 1 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

R
Rhea Jin
Collected.reviews Dec 01, 2021

Sports Bras

I have done a bunch of businesses online for many years but my experience at Shine Marketplace was the worst ever. I don't know how they are still in business. I found a sports bra on their website and decided to buy it. The product never arrived and I never received a refund. I emailed them a few times and after a month of trying to get in contact with their customer service I finally got a response. They told me "it was in the mail". It never even arrived at my house. I would not use this site again even if it was free!

1 out of 10

Very poor!

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Conclusion

The single available review describes a failed delivery, no refund, and slow customer service responsiveness. For consumers researching Shine Marketplace, that review flags potential risks around order fulfillment and post-purchase support. Before buying, check seller ratings, shipping timelines, and the platform’s refund policies; prefer payment methods offering purchase protection. Keep records of order confirmations and all communications if you need to dispute a charge or request a refund.