Reviewers most often highlight Shinesty’s product comfort, fabric quality and distinctive prints, with multiple comments about durable fit and soft materials. Customer service and support are commonly reported as quick and helpful, and several reviewers describe successful resolution of delivery issues. Common criticisms center on shipping reliability, sparse tracking updates, subscription confusion and occasional concerns about price or limited print variety. If you value bold novelty designs and tactile comfort, examine shipping policies and subscription settings before purchase and contact support promptly for order issues.
Examples from available reviews (Apr 2022 – Feb 2026).
Order marked delivered but customer never received it.
“still haven't received it yet”
Good product quality but subscription and shipping are frustrating.
“The product quality is good, but the company kind of sucks.”
Praises buttery soft material and product longevity, re-subscribed.
“Love the buttery soft material, love the longevity of the items.”
Customer service responded quickly and resolved the issue.
“Hands down the best customer service ever!”
Most reviews describe prompt order handling and successful issue resolution; a minority report delivery failures or long transit times.
Some customers cite good deals and durable items, while others call prices or subscription models too high or wasteful.
Website navigation was called easy in one review; a few comments reference unexpected or confusing subscription setup.
Multiple reviewers praise soft fabrics, tailored fit and durability; several also highlight bold, seasonally relevant prints.
Customer support is frequently described as quick, helpful and personable; some customers note limited tracking updates from shippers.
Most reviewers report positive overall experiences driven by comfort and responsive support; a minority report shipping or subscription frustrations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service responded quickly and resolved the issue.
“Hands down the best customer service ever!”
Customer praises the designs and soft fabric.
“Love the designs and fabric.”
Very comfortable product but considered somewhat overpriced.
“Very comfortable Price is a bit too high”
Enjoys funny prints and quick, helpful customer support.
“best undies (and other garments) with the coolest and most hilarious prints”
Support responded quickly and changed a question.
“Was very quick to respond and change a question.”
Praises buttery soft material and product longevity, re-subscribed.
“Love the buttery soft material, love the longevity of the items.”
Packaging and smooth, tailored fit were second to none.
“From the packaging to the smooth and tailored fit, it was second to none!”
Company fulfilled request and answered questions.
“They fulfilled my request and answered my questions.”
Loves bralettes and underwear for all genders and is obsessed.
“Love everything about these bralettes and underwear (for boys, men, and women)!”
Reviewer says the products are great.
“These are great!!!”
Supportive fit, durable fabric, and excellent customer service over years.
“Shinesty stands alone.”
Order marked delivered but customer never received it.
“still haven't received it yet”
Good product quality but subscription and shipping are frustrating.
“The product quality is good, but the company kind of sucks.”
Notes great deals and excellent product.
“You have great deals and an excellent product”
Both partners exclusively wear Shinesty underwear.
“Both the wife and I only wear Shinesty”
Loves the products, customer service, and brand humor.
“O. M. G. I love this company!”
Company consistently resolves issues and makes things right.
“They Always make it right”
Company kept retrying and succeeded after USPS issues.
“You went above and beyond and the third time was a charm.”
Initial order missing, company promptly sent a replacement.
“My initial order never arrived, I messaged and a new pair was sent right out, thanks”
Good materials and craftsmanship; comfortable with great design.
“Good materials and craftsmanship. Very comfortable and a great desighn.”
I recently purchased a few items from Shinesty and I have to say, I was thoroughly impressed with their selection of party clothing and themed apparel. As someone who loves attending social events, it's nice to know that there's a one-stop-shop for all my outfit needs.
One thing that really stood out to me about Shinesty is their Ball Hammock® Pouch Underwear. It may sound odd at first, but trust me when I say that they are extremely comfortable! Plus, they come in various fun prints and colors which definitely adds some personality to any outfit.
The website itself was easy to navigate and had plenty of filtering options which made shopping a breeze. Shipping was also prompt and everything arrived neatly packaged.
All in all, my experience with Shinesty was great and I highly recommend them for anyone looking for unique party clothing or just some comfy underwear.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Shinesty is an apparel brand focused on novelty and themed clothing, including underwear, socks and party wear. It primarily sells direct-to-consumer through an online storefront and offers subscription purchasing options. The brand is known for bold prints and seasonal designs aimed at shoppers seeking statement or novelty garments.