Reviews Analyzed
21
We Collect & Analyze Reviews
ShoesSee
Experiences & Reviews
ShoesSee is an online footwear retailer offering shoes, boots, sandals and related apparel through an e-commerce site. Consumers researching the brand typically look for product images, sizing information, shipping terms and the company’s return policy. Independent reviews and customer feedback are commonly used to assess product consistency, delivery performance and support responsiveness.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
27d
Overall Rating
1.8
Our Analysis
🎯
Service quality
Several reviewers report unsatisfactory return handling and inconsistent refund outcomes; a few customers describe helpful staff after persistent follow-up, but negative reports dominate.
Share of mentions
Weak
14%
💰
Value for money
Multiple reviewers say items appear cheap compared with online photos and that return or repair costs can outweigh purchase value, leading to poor perceived value.
Share of mentions
Weak
10%
⚡
User experience
Customers report mixed shipping experiences: some received items promptly, others waited months or never received orders; sizing inconsistency and fit problems are common.
Share of mentions
Weak
15%
🔧
Product quality
The majority of reviews mention poor materials, incorrect colors and sizing errors; a small minority praise well-made custom leather and comfortable fits.
Share of mentions
Weak
23%
📞
Communication
Frequent complaints note unresponsive emails, non-working phone numbers and misleading shipping notices; several customers describe multiple contact attempts before any reply.
Share of mentions
Weak
12%
⭐
Overall experience
Overall consumer impressions are largely negative, driven by product quality, delivery and returns problems, though a few customers report satisfactory purchases and service.
Share of mentions
Weak
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
No delivery of the fur trimmed over…
"No delivery of the fur trimmed over coat I ordered over two months ago. Have..."
Robert Evans
Trustpilot
Oct 01, 2025
Featured for: non-delivery false emails
when the boots came they are nothing…
"MY ORDER NUMBER #954356838 HELPLINE:⁶⁰⁷⁴³⁸ ₃₄₉₈when the boots came they are nothing like they are of very poor quality and i want my money back ! I wa..."
Deborah Smith
Trustpilot
Oct 01, 2025
Featured for: refund processed after contacting support
Beautiful Custom shoes
"Beautiful Custom shoes, style plate and the highest quality. The loafers I have purchased..."
Daniel Parkes
Trustpilot
Oct 01, 2025
Featured for: positive quality and perfect fit
TOO EXPENSIVE TO RETURN
"I ordered 3 pairs of sandels from this company. The shoes run very small and when I contacted the company through email they didnt respond until i sen..."
kEISHA
Trustpilot
Oct 01, 2025
Featured for: expensive returns and delays
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Robert Evans
trustpilot.com
Oct 01, 2025
No delivery of the fur trimmed over…
No delivery of the fur trimmed over coat I ordered over two months ago. Have...
P
Penelope Witthauer
trustpilot.com
Oct 01, 2025
I ordered three pairs of shoes and was…
I ordered three pairs of shoes and was unsatisfied with the quality. I attempted to contact their 800# bu...
S
Sheree Scarbrough
trustpilot.com
Oct 01, 2025
Horrible experience
Horrible experience. Purchased Merrill sandals for $35+ cost. Complete fakes....
D
Deborah Smith
trustpilot.com
Oct 01, 2025
when the boots came they are nothing…
MY ORDER NUMBER #954356838 HELPLINE:⁶⁰⁷⁴³⁸ ₃₄₉₈when the boots came they are nothing like they are of very poor quality and i want my money back ! I wa...
H
Helen
trustpilot.com
Oct 01, 2025
I appreciate the help This is the worst experience I have had with online shopping. It took forever to receive these shoes return boots for my wife the picture of the boots was perfect but the when th
I appreciate the help This is the worst experience I have had with online shopping. It took forever to receive these shoes return boots for my wife th...
c
customer
trustpilot.com
Oct 01, 2025
Very disappointed in quality 😞
Very, very poor quality!! Very differen...
D
Daniel Parkes
trustpilot.com
Oct 01, 2025
Beautiful Custom shoes
Beautiful Custom shoes, style plate and the highest quality. The loafers I have purchased...
k
kEISHA
trustpilot.com
Oct 01, 2025
TOO EXPENSIVE TO RETURN
I ordered 3 pairs of sandels from this company. The shoes run very small and when I contacted the company through email they didnt respond until i sen...
l
laura
trustpilot.com
Oct 01, 2025
Product was cheap Fast shipping 😎 and the shoes were cheap !!!!!they look really good on the web but when they arrive they are so cheap looking I wouldn't pay a fraction of what I paid for them.Bough
Product was cheap Fast shipping 😎 and the shoes were cheap !!!!!they look really good on the web but when they arrive they are so cheap looking I woul...
A
Allison Peare
trustpilot.com
Oct 01, 2025
The shoes are vastly overpriced
The shoes are vastly overpriced, they look really good on the web but when they arrive they are so cheap looking I wouldn't pay a fraction of what I p...
L
Lonnie Carter
trustpilot.com
Oct 01, 2025
50/50 satisfaction
This company was at least on the up and up. So many companies on the internet are not. I ordered two pair of sandals both the same size. One pair is a...
C
Consumer
trustpilot.com
Oct 01, 2025
Stay away from shoessee
I had a very bad experience with shoessee I ordered a pair of sandal and slipper, they appear nice in pictures but in reality they appear cheap, and w...
a
arwel
trustpilot.com
Oct 01, 2025
Bought a pair of boots for my wife the…
Bought a pair of boots for my wife the picture of the boots was perfect but the when the...
C
Cali Davis
trustpilot.com
Oct 01, 2025
Cheap Horrible Waste of time
Cheap, false advertisement do NOT waste...
L
Lani Dizon
trustpilot.com
Oct 01, 2025
I didn't recieved my order at all
I didn't recieved my o...
A
Audry
trustpilot.com
Oct 01, 2025
Cheaply made sneakers but I love them and no trouble with the order
In spite of many negative reviews, I am quite happy with my first purchase from Shoessee. I bought Low-top lace-up casual denim canvas shoes. They too...
B
Bev
trustpilot.com
Oct 01, 2025
…very, very dissapointd
I will never ever buy anything else from here. Poor, poor quality. I wishd i would have...
T
Toni
trustpilot.com
Oct 01, 2025
"Buyer Beware"
Very disappointed with the 2 coats I purchased. Quality is extremely poor, fabric is unacceptable and the lining is torn. I also received 2 "belts" th...
C
Carbon Pathways
trustpilot.com
Oct 01, 2025
I'd give no stars if I could
I'd give no stars if I could. DO NOT BOTHER BUYING THESE SHOES. They are made from really really cheap material, the sizes were all incorrect and th...
S
Sigrun Gudmundsdottir
trustpilot.com
Oct 01, 2025
Please don´t use this site, the shoes are crap.
Finally got the items I ordered, they were not at all like the one I ordered from the website, just looked horrible, cheap plastic material, just ru...
Conclusion
Reviews of ShoesSee show recurring complaints about material quality, mismatched items and inconsistent sizing. Delivery and returns are common pain points—several customers report long waits or non-delivery, and many describe difficulty or cost when returning items. Communication and customer support are reported as unreliable by numerous reviewers, though a few shoppers report successful refunds after persistent follow-up. If you consider buying from ShoesSee, review product photos carefully, confirm sizing and read the return policy and shipping timelines before ordering; keep order and correspondence records in case follow-up is needed.