Reviews of ShoesSee show recurring complaints about material quality, mismatched items and inconsistent sizing. Delivery and returns are common pain points—several customers report long waits or non-delivery, and many describe difficulty or cost when returning items. Communication and customer support are reported as unreliable by numerous reviewers, though a few shoppers report successful refunds after persistent follow-up. If you consider buying from ShoesSee, review product photos carefully, confirm sizing and read the return policy and shipping timelines before ordering; keep order and correspondence records in case follow-up is needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Ordered coat never delivered despite false shipping emails.
“No delivery of the fur trimmed over coat I ordered over two months ago.”
Poor-quality boots but customer service confirmed return and processed refund.
“my refund was processed”
Custom loafers were timeless, comfortable, and high quality.
“The loafers I have purchased were timeless and comfortable and sized perfect.”
Shoes ran small, customer service delayed, and returns were too costly.
“it was more expensive than what I paid for the shoes.”
Several reviewers report unsatisfactory return handling and inconsistent refund outcomes; a few customers describe helpful staff after persistent follow-up, but negative reports dominate.
Multiple reviewers say items appear cheap compared with online photos and that return or repair costs can outweigh purchase value, leading to poor perceived value.
Customers report mixed shipping experiences: some received items promptly, others waited months or never received orders; sizing inconsistency and fit problems are common.
The majority of reviews mention poor materials, incorrect colors and sizing errors; a small minority praise well-made custom leather and comfortable fits.
Frequent complaints note unresponsive emails, non-working phone numbers and misleading shipping notices; several customers describe multiple contact attempts before any reply.
Overall consumer impressions are largely negative, driven by product quality, delivery and returns problems, though a few customers report satisfactory purchases and service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Ordered coat never delivered despite false shipping emails.
“No delivery of the fur trimmed over coat I ordered over two months ago.”
Ordered three pairs and was unsatisfied with product quality.
“I ordered three pairs of shoes and was unsatisfied with the quality.”
Purchased sandals believed to be counterfeit and return offered only minimal voucher.
“Complete fakes. Tried to return and was offered $13 voucher.”
Poor-quality boots but customer service confirmed return and processed refund.
“my refund was processed”
Delayed delivery, poor-quality boots, but customer service handled refund.
“This is the worst experience I have had with online shopping.”
Product material differed from website and quality was very poor.
“Very, very poor quality!!”
Custom loafers were timeless, comfortable, and high quality.
“The loafers I have purchased were timeless and comfortable and sized perfect.”
Shoes ran small, customer service delayed, and returns were too costly.
“it was more expensive than what I paid for the shoes.”
Arrived quickly but product looked cheap; customer service processed refund.
“Fast shipping 😎 and the shoes were cheap”
Shoes overpriced, arrived cheap-looking and differed from order.
“The shoes are vastly overpriced”
One pair fit perfectly but the other pair was too large and unusable.
“One pair is a perfect fit the other pair is so big they won’t stay on my feet.”
Sandals were cheap and uncomfortable; company offered partial refund instead of return.
“I just wanted a full refund and send the item back to them,”
Boots looked different and were very poor quality; wanted refund.
“they are nothing like they are of very poor quality and i want my money back”
Reviewer found product cheap and accused company of false advertising.
“Cheap, false advertisement do NOT waste your money!”
Order was not received and reviewer calls it a scam.
“I didn't recieved my order at all. Scamless.”
Sneakers comfortable and stylish but poorly made and lacking laces.
“The sneakers are of poor quality, but they are comfortable and I love the look.”
Orders arrived with incorrect sizes and overall poor product quality.
“Ordered 6 pr shoes size 11, they sent most n size 8.”
Two coats were poor quality with torn lining and odd belts included.
“Quality is extremely poor, fabric is unacceptable and the lining is torn”
Shoes were cheap, incorrect sizes and colors, extremely dissatisfied.
“They are made from really really cheap material, the sizes were all incorrect and the colour not correct.”
Received shoes that looked horrible and cheap compared to website.
“cheap plastic material, just rubbish.”
I wish I had read the reviews before placing an order because I would not have ordered anything from this site. I ordered my leather shoes on Wednesday and they were delivered on Monday. I was so excited to get my new shoes, but when I opened the box, I was disappointed. The shoes were not the same color as the ones online and they looked very cheap. I contacted customer service and they said that I could return the shoes, but I would have to pay for the return shipping. I refused to pay for the return and they wouldn't waive it so I just kept them. I want to know why companies always say "free returns" when you order their products but then turn around and charge you a bunch of money if you actually do what they said and send the product back. It's not fair. Be warned if you order from this company, they will charge your credit card whether you like the product or not.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ShoesSee is an online footwear retailer offering shoes, boots, sandals and related apparel through an e-commerce site. Consumers researching the brand typically look for product images, sizing information, shipping terms and the company’s return policy. Independent reviews and customer feedback are commonly used to assess product consistency, delivery performance and support responsiveness.