Reviews Analyzed
21
We Collect & Analyze Reviews
Sienne
Experiences & Reviews
Sienne is an online retail name encountered by consumers when shopping for apparel and related items. When researching Sienne, verify seller details (business address, contact methods), shipping origin, accepted payment methods, and the stated returns policy. Check domain registration and independent review sites before purchasing to confirm legitimacy and seller practices.
Overview & Key Metrics
Positive Sentiment
0%
Latest Review
27d
Overall Rating
1.0
Our Analysis
🎯
Service quality
Many reviewers report denied or delayed refunds and returns, with policies requiring expensive return shipping or offering only partial remedies.
Share of mentions
Weak
15%
💰
Value for money
Reviewers frequently describe received items as cheap, unusable, or unlike advertised photos, stating the products do not justify the price paid.
Share of mentions
Weak
20%
⚡
User experience
Customers report ordering problems: long waits, orders that never arrive, cancelled orders still shipped, and unclear return logistics.
Share of mentions
Weak
11%
🔧
Product quality
Widespread complaints that items differ from images: printed motifs instead of embroidery, synthetic thin fabrics, muddy or blurry prints.
Share of mentions
Weak
18%
📞
Communication
Many accounts of slow or generic replies, stalled conversations, ceased responses, and messages claiming the seller's account is frozen.
Share of mentions
Weak
15%
⭐
Overall experience
Most reviewers report a negative overall experience, citing misleading listings, unresolved refunds, and unusable merchandise received.
Share of mentions
Weak
20%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2021 – October 2025).
Products nothing like pictures and won't give refund
"I bought 2 dresses and they are nothing like the photos. There is no lace and it is not a chiffon like fabric. They are bad prints on a bad material...."
Linda M
Trustpilot
Oct 01, 2025
Featured for: Frozen account message delaying refunds
This is a total scam
"This is a total scam! Don't buy from this company! The images are AI and the dresses online look beautiful, but when they arrived, they were made of a..."
Maggi
Trustpilot
Oct 01, 2025
Featured for: Explicit accusation of AI image scam
The clothes are completely…
"The clothes are completely misrepresented. Prints are muddy and quality is terrible. I requested a return shipping label. They kept offering me discou..."
Jessi
Trustpilot
Oct 01, 2025
Featured for: Requested return label; got discounts instead
Avoid this site!
"Avoid this site! Did not even get item ordered! I wish I had not fallen..."
V V
Trustpilot
Oct 01, 2025
Featured for: Order never arrived; suggests fraud
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
L
Linda M
trustpilot.com
Oct 01, 2025
Products nothing like pictures and won't give refund
I bought 2 dresses and they are nothing like the photos. There is no lace and it is not a chiffon like fabric. They are bad prints on a bad material....
M
Maggi
trustpilot.com
Oct 01, 2025
This is a total scam
This is a total scam! Don't buy from this company! The images are AI and the dresses online look beautiful, but when they arrived, they were made of a...
A
Annelise
trustpilot.com
Oct 01, 2025
Stay away! A total scam!
If it would be possible to give this company zero stars, I would have. It is basically fraud. They use AI to create enticing images on their website....
N
Natalia Nowak
trustpilot.com
Oct 01, 2025
Never more
Never more! Dress that is some joke! Terrible quality, it's totally not look like in the photos. I was wait...
J
Jessi
trustpilot.com
Oct 01, 2025
The clothes are completely…
The clothes are completely misrepresented. Prints are muddy and quality is terrible. I requested a return shipping label. They kept offering me discou...
V
V V
trustpilot.com
Oct 01, 2025
Avoid this site!
Avoid this site! Did not even get item ordered! I wish I had not fallen...
L
Louise
trustpilot.com
Oct 01, 2025
Fraudulant photos
Foolishly fell for online photos. Tops nothing like pictures advertised. Just printed polyest...
c
customer-Phoebe
trustpilot.com
Oct 01, 2025
What a dreadful site -AI generated…
What a dreadful site -AI generated photos and when you receive your order the ‘embroidered pattern’...
A
Alena Benedek
trustpilot.com
Oct 01, 2025
Its scam website
Shopping website shows completely different products. Reality is foto-prints on very cheap material which is not good even for cleaning. Returning and...
s
steve
trustpilot.com
Oct 01, 2025
Company will not issue refunds and item not as advertised
Item did not fit and was advertised as made of linen. There is no linen in the garments. I have been try to return the item for a refund but all I get...
S
Shelley Hobbs
trustpilot.com
Oct 01, 2025
Total scam site
Total scam site. I would rate lower if I could. Sent items that aren't even worthy of being a dog bl...
r
rebecca loomes
trustpilot.com
Oct 01, 2025
SCAM DO NOT BUY
SCAM DO NOT BUY! If I could give less than 1 star I would. Utter rubbish I would not wipe my a**e with i...
J
John Gill
trustpilot.com
Oct 01, 2025
This place is a scam
This place is a scam. I placed an order with them an...
C
Christy
trustpilot.com
Oct 01, 2025
I ordered what thought would be…quality Celtic and Viking themed clothing
I ordered what thought would be beautiful Celtic and Viking themed clothing and jewelry. What arrived was a joke! It was nothing like what was picture...
S
Sara
trustpilot.com
Oct 01, 2025
Won't cancel or refund orders
I tried to cancel my order after reading reviews of their false advertising.... but as soon as I requested to cancel, they shipped the order. I have n...
A
Agata Broniszewska
trustpilot.com
Oct 01, 2025
SHOPSIENNE / SHEENPLACE,
Actually, I'd really like to give 0 stars! The items I got are in no way similar to the pictures on the shop's websites. No embroidery, just printouts...
S
Samantha Coutts
trustpilot.com
Oct 01, 2025
Don't buy
Items are nothing like online images. Ch...
E
Elizabeth Collinson
trustpilot.com
Oct 01, 2025
Please save your money
Please don't order from this company, it is completely bogus. The clothes advertised...
C
Crystal Allen
trustpilot.com
Oct 01, 2025
Just another bait and switch company
They display a pretty product but what you get is cheap junk you'd be embarrassed to wear in public. An...
B
Beth Krieger
trustpilot.com
Oct 01, 2025
The item is nothing like the depicted…
The item is nothing like the depicted product. Was advertised as linen but material is cheap, screen print that feels like a plastic fe...
Conclusion
The provided reviews consistently describe product misrepresentation (items that differ from photos, prints instead of embroidery, and low-quality fabrics) and systemic return/refund problems (delays, requests to ship returns to China at buyer expense, or no refund). Communication problems are repeatedly reported: generic replies, long delays, and stopped responses, including messages about frozen accounts. Several reviewers report orders never arriving or being charged without proper fulfilment. Consumers considering Sienne should request clear return addresses and costs before ordering, use payment methods with buyer protection, keep order and communication records, and check independent review platforms and consumer-reporting channels if problems arise.