Skip to content
We Collect & Analyze Reviews

Sienne
Experiences & Reviews

Sienne is an online retail name encountered by consumers when shopping for apparel and related items. When researching Sienne, verify seller details (business address, contact methods), shipping origin, accepted payment methods, and the stated returns policy. Check domain registration and independent review sites before purchasing to confirm legitimacy and seller practices.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 0%
Latest Review 8d
Overall Rating
1.0

Our Analysis

🎯

Service quality

Many reviewers report denied or delayed refunds and returns, with policies requiring expensive return shipping or offering only partial remedies.

Anteil
15%
Schwach
💰

Value for money

Reviewers frequently describe received items as cheap, unusable, or unlike advertised photos, stating the products do not justify the price paid.

Anteil
20%
Schwach

User experience

Customers report ordering problems: long waits, orders that never arrive, cancelled orders still shipped, and unclear return logistics.

Anteil
11%
Schwach
🔧

Product quality

Widespread complaints that items differ from images: printed motifs instead of embroidery, synthetic thin fabrics, muddy or blurry prints.

Anteil
18%
Schwach
📞

Communication

Many accounts of slow or generic replies, stalled conversations, ceased responses, and messages claiming the seller's account is frozen.

Anteil
15%
Schwach

Overall experience

Most reviewers report a negative overall experience, citing misleading listings, unresolved refunds, and unusable merchandise received.

Anteil
20%
Schwach

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

L
Linda M
trustpilot.com Oct 01, 2025

Products nothing like pictures and won't give refund

I bought 2 dresses and they are nothing like the photos. There is no lace and it is not a chiffon like fabric. They are bad prints on a bad material....

M
Maggi
trustpilot.com Oct 01, 2025

This is a total scam

This is a total scam! Don't buy from this company! The images are AI and the dresses online look beautiful, but when they arrived, they were made of a...

A
Annelise
trustpilot.com Oct 01, 2025

Stay away! A total scam!

If it would be possible to give this company zero stars, I would have. It is basically fraud. They use AI to create enticing images on their website....

N
Natalia Nowak
trustpilot.com Oct 01, 2025

Never more

Never more! Dress that is some joke! Terrible quality, it's totally not look like in the photos. I was wait...

J
Jessi
trustpilot.com Oct 01, 2025

The clothes are completely…

The clothes are completely misrepresented. Prints are muddy and quality is terrible. I requested a return shipping label. They kept offering me discou...

V
V V
trustpilot.com Oct 01, 2025

Avoid this site!

Avoid this site! Did not even get item ordered! I wish I had not fallen...

L
Louise
trustpilot.com Oct 01, 2025

Fraudulant photos

Foolishly fell for online photos. Tops nothing like pictures advertised. Just printed polyest...

c
customer-Phoebe
trustpilot.com Oct 01, 2025

What a dreadful site -AI generated…

What a dreadful site -AI generated photos and when you receive your order the ‘embroidered pattern’...

A
Alena Benedek
trustpilot.com Oct 01, 2025

Its scam website

Shopping website shows completely different products. Reality is foto-prints on very cheap material which is not good even for cleaning. Returning and...

s
steve
trustpilot.com Oct 01, 2025

Company will not issue refunds and item not as advertised

Item did not fit and was advertised as made of linen. There is no linen in the garments. I have been try to return the item for a refund but all I get...

S
Shelley Hobbs
trustpilot.com Oct 01, 2025

Total scam site

Total scam site. I would rate lower if I could. Sent items that aren't even worthy of being a dog bl...

r
rebecca loomes
trustpilot.com Oct 01, 2025

SCAM DO NOT BUY

SCAM DO NOT BUY! If I could give less than 1 star I would. Utter rubbish I would not wipe my a**e with i...

J
John Gill
trustpilot.com Oct 01, 2025

This place is a scam

This place is a scam. I placed an order with them an...

C
Christy
trustpilot.com Oct 01, 2025

I ordered what thought would be…quality Celtic and Viking themed clothing

I ordered what thought would be beautiful Celtic and Viking themed clothing and jewelry. What arrived was a joke! It was nothing like what was picture...

S
Sara
trustpilot.com Oct 01, 2025

Won't cancel or refund orders

I tried to cancel my order after reading reviews of their false advertising.... but as soon as I requested to cancel, they shipped the order. I have n...

A
Agata Broniszewska
trustpilot.com Oct 01, 2025

SHOPSIENNE / SHEENPLACE,

Actually, I'd really like to give 0 stars! The items I got are in no way similar to the pictures on the shop's websites. No embroidery, just printouts...

S
Samantha Coutts
trustpilot.com Oct 01, 2025

Don't buy

Items are nothing like online images. Ch...

E
Elizabeth Collinson
trustpilot.com Oct 01, 2025

Please save your money

Please don't order from this company, it is completely bogus. The clothes advertised...

C
Crystal Allen
trustpilot.com Oct 01, 2025

Just another bait and switch company

They display a pretty product but what you get is cheap junk you'd be embarrassed to wear in public. An...

B
Beth Krieger
trustpilot.com Oct 01, 2025

The item is nothing like the depicted…

The item is nothing like the depicted product. Was advertised as linen but material is cheap, screen print that feels like a plastic fe...

Share Your Experience

Help other customers by sharing your experience with Sienne. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

The provided reviews consistently describe product misrepresentation (items that differ from photos, prints instead of embroidery, and low-quality fabrics) and systemic return/refund problems (delays, requests to ship returns to China at buyer expense, or no refund). Communication problems are repeatedly reported: generic replies, long delays, and stopped responses, including messages about frozen accounts. Several reviewers report orders never arriving or being charged without proper fulfilment. Consumers considering Sienne should request clear return addresses and costs before ordering, use payment methods with buyer protection, keep order and communication records, and check independent review platforms and consumer-reporting channels if problems arise.