Sienne
Experiences & Reviews
Sienne is an online retail name encountered by consumers when shopping for apparel and related items. When researching Sienne, verify seller details (business address, contact methods), shipping origin, accepted payment methods, and the stated returns policy. Check domain registration and independent review sites before purchasing to confirm legitimacy and seller practices.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers report denied or delayed refunds and returns, with policies requiring expensive return shipping or offering only partial remedies.
Value for money
Reviewers frequently describe received items as cheap, unusable, or unlike advertised photos, stating the products do not justify the price paid.
User experience
Customers report ordering problems: long waits, orders that never arrive, cancelled orders still shipped, and unclear return logistics.
Product quality
Widespread complaints that items differ from images: printed motifs instead of embroidery, synthetic thin fabrics, muddy or blurry prints.
Communication
Many accounts of slow or generic replies, stalled conversations, ceased responses, and messages claiming the seller's account is frozen.
Overall experience
Most reviewers report a negative overall experience, citing misleading listings, unresolved refunds, and unusable merchandise received.
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Data Collection
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Featured Customer Experiences
Representative examples from 21 verified reviews (July 2021 – October 2025).
Products nothing like pictures and won't give refund
"I bought 2 dresses and they are nothing like the photos. There is no lace and it is not a chiffon like fabric. They are bad prints on a bad material...."
This is a total scam
"This is a total scam! Don't buy from this company! The images are AI and the dresses online look beautiful, but when they arrived, they were made of a..."
The clothes are completely…
"The clothes are completely misrepresented. Prints are muddy and quality is terrible. I requested a return shipping label. They kept offering me discou..."
Avoid this site!
"Avoid this site! Did not even get item ordered! I wish I had not fallen..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Products nothing like pictures and won't give refund
I bought 2 dresses and they are nothing like the photos. There is no lace and it is not a chiffon like fabric. They are bad prints on a bad material....
This is a total scam
This is a total scam! Don't buy from this company! The images are AI and the dresses online look beautiful, but when they arrived, they were made of a...
Stay away! A total scam!
If it would be possible to give this company zero stars, I would have. It is basically fraud. They use AI to create enticing images on their website....
Never more
Never more! Dress that is some joke! Terrible quality, it's totally not look like in the photos. I was wait...
The clothes are completely…
The clothes are completely misrepresented. Prints are muddy and quality is terrible. I requested a return shipping label. They kept offering me discou...
Avoid this site!
Avoid this site! Did not even get item ordered! I wish I had not fallen...
Fraudulant photos
Foolishly fell for online photos. Tops nothing like pictures advertised. Just printed polyest...
What a dreadful site -AI generated…
What a dreadful site -AI generated photos and when you receive your order the ‘embroidered pattern’...
Its scam website
Shopping website shows completely different products. Reality is foto-prints on very cheap material which is not good even for cleaning. Returning and...
Company will not issue refunds and item not as advertised
Item did not fit and was advertised as made of linen. There is no linen in the garments. I have been try to return the item for a refund but all I get...
Total scam site
Total scam site. I would rate lower if I could. Sent items that aren't even worthy of being a dog bl...
SCAM DO NOT BUY
SCAM DO NOT BUY! If I could give less than 1 star I would. Utter rubbish I would not wipe my a**e with i...
This place is a scam
This place is a scam. I placed an order with them an...
I ordered what thought would be…quality Celtic and Viking themed clothing
I ordered what thought would be beautiful Celtic and Viking themed clothing and jewelry. What arrived was a joke! It was nothing like what was picture...
Won't cancel or refund orders
I tried to cancel my order after reading reviews of their false advertising.... but as soon as I requested to cancel, they shipped the order. I have n...
SHOPSIENNE / SHEENPLACE,
Actually, I'd really like to give 0 stars! The items I got are in no way similar to the pictures on the shop's websites. No embroidery, just printouts...
Don't buy
Items are nothing like online images. Ch...
Please save your money
Please don't order from this company, it is completely bogus. The clothes advertised...
Just another bait and switch company
They display a pretty product but what you get is cheap junk you'd be embarrassed to wear in public. An...
The item is nothing like the depicted…
The item is nothing like the depicted product. Was advertised as linen but material is cheap, screen print that feels like a plastic fe...
Conclusion
The provided reviews consistently describe product misrepresentation (items that differ from photos, prints instead of embroidery, and low-quality fabrics) and systemic return/refund problems (delays, requests to ship returns to China at buyer expense, or no refund). Communication problems are repeatedly reported: generic replies, long delays, and stopped responses, including messages about frozen accounts. Several reviewers report orders never arriving or being charged without proper fulfilment. Consumers considering Sienne should request clear return addresses and costs before ordering, use payment methods with buyer protection, keep order and communication records, and check independent review platforms and consumer-reporting channels if problems arise.