The sole review reports a failed order fulfillment: an order not shipped after a month, multiple status inquiries, and escalation to the customer’s credit card company. This indicates potential risks around shipping reliability and dispute resolution for this purchase instance. Prospective buyers should confirm shipping timelines, tracking availability, and refund procedures before ordering. Keep records of all communications, consider using payment methods with buyer protection, and consult your card issuer if a resolution is not provided by the seller.
Examples from available reviews (Dec 2021 – Feb 2026).
Order never shipped and customer service failed to resolve it.
“I ordered a product one month ago and have not received my order.”
Single review reports an unshipped order after a month and describes the overall service as the 'worst', indicating a failure in order fulfillment.
Pricing or value-for-money is not discussed in the review; there is no customer feedback on cost, discounts, or perceived product value.
Reviewer calls the shopping experience 'the worst', citing long wait times and unresolved order status, leading to strong dissatisfaction.
Product quality cannot be assessed from this review because the item was never received; no comments on materials or workmanship are provided.
Reviewer reports the company 'responded' to multiple status requests but did not resolve the shipment issue, suggesting communication was ineffective.
Overall experience reported as highly negative: unshipped order, ongoing customer requests, and the reviewer escalating the case to their credit card company.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) · Trustpilot (8) · bbb.org (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They sold an account that couldn't be accessed and were unresponsive.
“This is a scam.”
Order was repeatedly canceled and customer service repeatedly hung up.
“They canceled the order on December 10 without notifying me.”
Order canceled multiple times and customer service repeatedly hung up.
“canceled the order 3 times with no contact or explanation.”
Automated system disconnected repeatedly; backordered items were canceled.
“Their automated system disconnected me 3 times.”
Purchased accounts did not work and support never responded.
“the accounts doesnt work after buying.”
The reviewer reported a financial loss but recovered about $14,000 with help.
“They help me obtain roughly $14,000 back from them”
Custom doormat faded quickly and ink wore off soon after arrival.
“it began to fade_immediately_ and it wasn't long before all the ink had worn off.”
Paid but received nothing and refund requests went unanswered.
“I paid and get nothing”
They charged me and sent the item to wrong address; replacement never arrived.
“I was charged $78.75 for something sent to an incorrect address and not received;”
They added Reddit comments and reprocessed my order after removal.
“I paid for Reddit comments, and they added my comment soon.”
Unexpected membership charges were applied and customer service was unhelpful.
“I didn't sign up for any membership knowingly”
Item sent to wrong address and replacement never shipped despite promises.
“Signals not only NEVER sent the replacement”
Returned defective item but was not refunded; unauthorized subscription charged.
“Defective/broken iem returned for refund was then not refunded”
Sweater pillled within weeks and refund was shorted and mishandled.
“I wore it less than 4 weeks and the pills were hanging off it.”
Unsubscribed but then began receiving many scam emails daily.
“Sure enough the next day my email in box starts blowing up with scam emails”
Shipping and return fees made the purchase unreasonably expensive.
“End up costing me $38.40 to receive nothing on an original $50 item!”
Exchanges required extra fees and overseas reps were hard to understand.
“Cannot exchange my item for the same exact, without paying an additional fee of $11.99.”
Marketing promised Christmas delivery but shipments arrived late and service refused refund.
“my sons' gifts finally shipped today and are due to arrive December 26th!”
Wrong item sent and customer service refused to correct it or escalate.
“We were sent the wrong item.”
They later charged me for a discount and refused to honor it.
“Two weeks later, I was charged on my credit card for the discount.”
Long delivery and wrong item received; repeated order issues.
“Opened it to find a straw hat.”
Package was lost and company provided no refund or replacement.
“My package is lost and they will do nothing.”
Orders were mishandled and returns required paying for their errors.
“you have to pay shipping back even when it's their error.”
Customer service refused to apply free shipping when combining offers.
“Would not apply free shipping if you use any other offer.”
Purchase had no contact or tracking and cancellation failed.
“Made purchase 10 days ago no contact.”
Prices and shipping costs are higher than competitors; shipping is slow.
“Their shipping is outrageous.”
Automatic membership charges continued after a single purchase and upset the buyer.
“they have added a membership that I have been paying ever since.”
Products failed quickly and seller didn't respond to emails or publish reviews.
“3 of the 6 LED lights in the base flickered and went out.”
International call center provided poor service and tried charging extra fees.
“I am FURIOUS at the HORRENDOUS customer service!”
Service wasn't provided as advertised and brand was changed.
“Service is not provided as advertised.”
Oh my where to start. Well, I had the worst shopping experience ever at Signals. The absolute worst. I ordered a product one month ago and have not received my order. My order shows it has not shipped. They have responded to my numerous requests for the status. Gave it some time but never received anything. I was so naive that I didn't even know to read online reviews about this company before making an order with the. My credit card company is now handling it. Worst experience online shopping ever. They should be ashamed and I hope no one goes through the bs I went through. Beware of this company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Signals is the company name referenced in these customer reviews. Consumers researching Signals should verify the company’s official website, shipping and refund policies, and available customer service channels. Check independent review platforms, business registries, and payment protections before placing orders to confirm legitimacy and terms.