Reviews often mention orders that never shipped, wrong items delivered, and refund requests that went nowhere. Many customers say support did not respond or calls were cut off. Several complaints describe products failing soon after delivery. A small number of reviews mention smooth service or money recovered.
Examples from available reviews (Dec 2021 – Mar 2026).
Order was repeatedly canceled and customer service repeatedly hung up.
“They canceled the order on December 10 without notifying me.”
They added Reddit comments and reprocessed my order after removal.
“I paid for Reddit comments, and they added my comment soon.”
Custom doormat faded quickly and ink wore off soon after arrival.
“it began to fade_immediately_ and it wasn't long before all the ink had worn off.”
Item sent to wrong address and replacement never shipped despite promises.
“Signals not only NEVER sent the replacement”
Service problems come up often, with customers describing orders that never shipped, packages that went missing, or replacements that never arrived. Some reviewers say they were charged for items sent to the wrong address, or that orders were cancelled without a fix or refund.
Value complaints often point to high shipping and return costs that pushed up the total price. Reviewers also mention surprise charges and membership fees that made the purchase feel less worthwhile.
Users describe checkout and follow-up hassles, including repeated order cancellations and automated systems that drop calls. A few reviewers also say their account or purchased digital items did not work after purchase.
Several reviews describe products wearing out quickly, with issues like fading, pilling, and parts failing soon after delivery. Customers say they often did not receive replacements or refunds for defective items.
Communication problems show up frequently, including messages that went unanswered, calls that ended abruptly, and little ability to escalate issues through support. Billing mix-ups are also common, with reports of unwanted memberships and unexpected credit-card charges.
Reviews show a sharp split between many low ratings and a handful of high ratings tied to smooth purchases or recoveries. Compared with ongoing complaints, successful digital-service fulfillment and one report of recovered funds appear only rarely.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) · Trustpilot (8) · bbb.org (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
They sold an account that couldn't be accessed and were unresponsive.
“This is a scam.”
Order was repeatedly canceled and customer service repeatedly hung up.
“They canceled the order on December 10 without notifying me.”
Order canceled multiple times and customer service repeatedly hung up.
“canceled the order 3 times with no contact or explanation.”
Automated system disconnected repeatedly; backordered items were canceled.
“Their automated system disconnected me 3 times.”
Purchased accounts did not work and support never responded.
“the accounts doesnt work after buying.”
The reviewer reported a financial loss but recovered about $14,000 with help.
“They help me obtain roughly $14,000 back from them”
Custom doormat faded quickly and ink wore off soon after arrival.
“it began to fade_immediately_ and it wasn't long before all the ink had worn off.”
Paid but received nothing and refund requests went unanswered.
“I paid and get nothing”
They charged me and sent the item to wrong address; replacement never arrived.
“I was charged $78.75 for something sent to an incorrect address and not received;”
They added Reddit comments and reprocessed my order after removal.
“I paid for Reddit comments, and they added my comment soon.”
Unexpected membership charges were applied and customer service was unhelpful.
“I didn't sign up for any membership knowingly”
Item sent to wrong address and replacement never shipped despite promises.
“Signals not only NEVER sent the replacement”
Returned defective item but was not refunded; unauthorized subscription charged.
“Defective/broken iem returned for refund was then not refunded”
Sweater pillled within weeks and refund was shorted and mishandled.
“I wore it less than 4 weeks and the pills were hanging off it.”
Unsubscribed but then began receiving many scam emails daily.
“Sure enough the next day my email in box starts blowing up with scam emails”
Shipping and return fees made the purchase unreasonably expensive.
“End up costing me $38.40 to receive nothing on an original $50 item!”
Exchanges required extra fees and overseas reps were hard to understand.
“Cannot exchange my item for the same exact, without paying an additional fee of $11.99.”
Marketing promised Christmas delivery but shipments arrived late and service refused refund.
“my sons' gifts finally shipped today and are due to arrive December 26th!”
Wrong item sent and customer service refused to correct it or escalate.
“We were sent the wrong item.”
They later charged me for a discount and refused to honor it.
“Two weeks later, I was charged on my credit card for the discount.”
Long delivery and wrong item received; repeated order issues.
“Opened it to find a straw hat.”
Package was lost and company provided no refund or replacement.
“My package is lost and they will do nothing.”
Orders were mishandled and returns required paying for their errors.
“you have to pay shipping back even when it's their error.”
Customer service refused to apply free shipping when combining offers.
“Would not apply free shipping if you use any other offer.”
Purchase had no contact or tracking and cancellation failed.
“Made purchase 10 days ago no contact.”
Prices and shipping costs are higher than competitors; shipping is slow.
“Their shipping is outrageous.”
Automatic membership charges continued after a single purchase and upset the buyer.
“they have added a membership that I have been paying ever since.”
Products failed quickly and seller didn't respond to emails or publish reviews.
“3 of the 6 LED lights in the base flickered and went out.”
International call center provided poor service and tried charging extra fees.
“I am FURIOUS at the HORRENDOUS customer service!”
Service wasn't provided as advertised and brand was changed.
“Service is not provided as advertised.”
Oh my where to start. Well, I had the worst shopping experience ever at Signals. The absolute worst. I ordered a product one month ago and have not received my order. My order shows it has not shipped. They have responded to my numerous requests for the status. Gave it some time but never received anything. I was so naive that I didn't even know to read online reviews about this company before making an order with the. My credit card company is now handling it. Worst experience online shopping ever. They should be ashamed and I hope no one goes through the bs I went through. Beware of this company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Signals runs an online store offering consumer products and digital services. It takes online payments, fulfills orders, and ships items within the country and overseas. The website includes product pages, order tracking, and return-policy details. Customers can contact support by email or phone for order and billing questions.