Many customers praise the quality of the coins and bullion and often say deliveries arrive fast and correct. Another set of reviews describes major breakdowns, including missing shipments, delayed buyback payments, and orders that never get filled. Communication is mixed: some reviewers mention quick, helpful replies, while others say emails and calls get no answer. Pricing feedback also varies, from competitive market-linked rates to complaints about higher-than-expected costs.
Examples from available reviews (Nov 2021 – Jul 2026).
Multiple shipping delays and unfulfilled promises caused significant frustration.
“Look to other suppliers.”
Paid over $1000 but received no response and no product.
“Ordered silver coins for over 1000$ on February 1. Money was taken out of the account on February 2.”
Reviewer states product quality is excellent.
“The quality is excellent!”
Staff were quick, helpful, and communicated well; order met expectations.
“They're quick, helpful and communicate well.”
Many reviewers applaud fast shipping and orders that arrive as described. Others describe shipping delays, orders accepted without delivery, and buyback payments that never arrived. A few mention export paperwork mistakes and a refusal to fix damaged items; these come up less often than the main delivery complaints.
Some reviewers point to real-time market pricing and low-price offers as signs of good value. Others say they found better prices elsewhere or felt the company priced above competitors. A few positive comments mention free shipping and a range of price points, but not everyone reports that.
Repeat customers often describe smooth transactions and say they plan to keep buying from the site. Some buyers also report easy purchases and first-class experiences. A separate minority tells others to avoid the company after unresolved service or delivery issues; mentions of the MyVault holdings interface appear only occasionally.
Many reviews highlight strong coin and bar quality, good casting, and discreet packaging. Several reviewers say they received used, damaged, or defective bars even though listings described them as new. Praise for quality appears more often than damage reports, but the damage complaints are specific and present.
Many reviewers describe communication as quick, helpful, and clear, and say it made transactions easier or clarified delays. Others report emails and calls that never get answered and describe staff as deceptive or uncooperative. Claims of lying or ghosting appear less often, but they show up alongside the most serious service complaints.
Reviews split between very positive experiences and serious operational failures. Positive feedback centers on product quality, quick fulfillment, and responsive staff. Negative accounts focus on missing orders, delayed sellback payments, and silence on high-value transactions, which some buyers say damages trust.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · bbb.org (6) · Collected.reviews (1) · Quotes shortened · As of: July 2026
Reviewer enjoys purchasing from this website.
“I enjoy purchasing from this website”
Reviewer enjoys purchasing from the website.
“I enjoy purchasing from this website”
Reviewer considers the company their preferred seller.
“Always been my preferred seller.”
Company is the reviewer's preferred seller and appreciated.
“Always been my preferred seller.”
Service was responsive but an 'assorted' order delivered identical coins.
“I got 8 of the 2023 Guinea silver coins.”
Order labeled 'assorted' contained eight identical coins, disappointing expectations.
“coins were supposed to be assorted but I got 8 of the 2023 Guinea silver coins.”
Company is unresponsive and seems unable to handle large investments.
“They're ghosts. They don't respond to emails or return phone calls”
Purchase was easy and the reviewer is very pleased.
“Amazing. So easy. Thank you.”
Order was delivered promptly and the reviewer was pleased.
“prompt delivery. great”
Reviewer praises trustworthiness and product quality but shipment is pending.
“Trustworthy, reliable, great quality.”
Company sells gold quickly but mishandles export paperwork causing customs issues.
“They have never completed the customs export forms correctly”
Reviewer alleges staff became deceptive and unresponsive regarding a theft claim.
“lying, deceptive and unresponsive”
Third purchase; reviewer likes that MyVault shows holdings for review.
“it shows my holdings in MyVault”
Product was good and shipped quickly.
“Good product. Quick shipping”
Silver was well cast and delivered with an extremely quick turnaround.
“Gorgeous, well casted silver with an extremely quick turnaround.”
Order arrived quickly and matched the description.
“My order showed up quickly, and exactly as described.”
Reviewer received their silver order successfully.
“I got my silver”
Purchase felt secure and shipping was fast.
“Secure purchase. Fast shipping”
Communication was excellent and the buying experience was positive.
“Communication was excellent.”
Company was cooperative, efficient, and staff communicated well.
“The firm is very cooperative and efficient with all factors of the transaction.”
Order was placed and received quickly; product matched expectations.
“The order was placed and received quickly.”
They sent a damaged item and refused to offer a fair remedy.
“Send a defective/damaged item. Would not make it right”
Service was fast, accurate, and customer service was good.
“Fast, accurate, and good customer service.”
Service was fast but prices were higher than competitors.
“I liked the rapidity of the service but dislike the high price compared to the competition”
Delivery was delayed five days and required multiple follow-ups.
“5 days longer which is not fast shipping.”
Packaging was discreet and the reviewer would recommend the seller.
“Great discrete packaging. Would recommend”
I have purchased from Silver Gold Bull more than 6 times now. Their bars and coins are of high quality. In addition, their customer service personnel are experienced and have vast knowledge and understanding of the products thus efficient in ensuring timely deliveries at all times. Also, given the nature of their products, they make sure they are secure through proper packaging and continuous tracking until the goods get to the customer. The mailing platform keeps you updated. You don’t have to be worried about the day of arrival. For anyone interested in buying a wide range of bullions, Silver Gold Bull got you sorted.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Silver Gold Bull is an online precious-metals retailer selling silver and gold coins, bullion bars, and collectible pieces. Its e-commerce site shows live market-linked prices along with product specs. Customers can buy retail bullion and browse product photos and descriptions online. The company fulfills orders and ships to both retail and institutional buyers.