Reviews show a split picture: many customers praise Silviax for attractive designs, good fit and long-lasting wear for several pieces. Multiple buyers report smooth shipping and helpful issue resolution, including support via social channels. However, a notable minority report early tarnishing, color change or breakage within days, and several describe poor or rude responses from support. If you consider buying, allow extra lead time for shipping, follow care notes (some reviewers advise keeping plated items dry), and check return or warranty options before purchasing.
Examples from available reviews (Feb 2023 – Feb 2026).
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Necklace broke after three days; buyer requests replacement.
“BROKE THIS MORNING.”
Chain clip broke and support was rude, offered only a discount.
“the clip is not secure so much it broke off ..”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Customers note prompt shipping and effective resolution for lost packages, though a minority report unsatisfactory or rude support responses.
Some reviewers find the items good value for the price, while others report early tarnishing or breakage that undermines perceived worth.
Ordering and delivery are typically straightforward; several buyers advise ordering ahead due to multi-week shipping and occasional lost-package issues.
Many reviews praise design, fit and long-term wear for plated pieces, but a notable subset report color change or breakage within days or weeks.
Communication through social channels is reported as immediate and helpful by some customers, while others describe rude or unhelpful replies.
Most reviewers state a positive overall experience with appearance and service, but several raise quality and trust concerns that temper recommendations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (20) · Sitejabber (20) · bbb.org (2) · Quotes shortened · As of: February 2026
Bold ring is eye-catching yet surprisingly comfortable to wear.
“surprisingly comfortable to wear”
Item was a perfect birthday gift for the reviewer's daughter.
“Perfect Birthday present for my daughter”
Jewelry for children is stunning and makes cherished gifts.
“Stunning necklace and bracelets for your little one.”
Product matches pictures and reviewer loves it.
“Just like the pictures.”
Item was beautiful and exactly as wanted; reviewer will repurchase.
“exactly what I wanted”
Multiple items were defective and the company offered only a small discount.
“each of them was defective”
Second purchase of a custom jersey; great quality and plans to buy more.
“Great quality custom jersey.”
Order delayed months with address issues and no tracking or follow-up.
“No tracking no follow up...”
Custom name chain ships well, doesn't change color, and is comfortable.
“It doesn't change color or irritate my neck”
Jewelry doesn't turn colors and reviewer recommends buying it.
“it don't turn colors”
Goddaughter loved the chain and wants another for her birthday.
“My goddaughter loved the chain”
Received pendant that didn't match website and photo won't display.
“Nothing like it shows on their website.”
Loves both chains; names spelled correctly and very beautiful.
“Love both my chains”
Received wrong item and no receipt; customer requests correct double-name necklace.
“you did not send receipt”
Beautiful personalized ring; a treasured keepsake of her two children.
“Hermosa Sortija Personalizada.”
Necklace is versatile and suitable for everyday wear.
“it goes with everything”
Very satisfied; beautiful, vibrant set that made a birthday special.
“We're Very satisfied, a very beautiful set!”
Gifted necklace received praise; reasonably priced with timely shipping.
“The product was very reasonable in pricing and shipping was on time”
Received personalized necklace but it looked like junk and differed from order.
“it looks nothing like I ordered its complete junk”
Loves earrings and initial charm; recommends and will purchase more.
“Love my earrings and my initial charm and chain”
Loved the name necklace; no issues over a year, highly recommended.
“I have had no issues since I got it over a year ago.”
Order never arrived and company did not respond to refund request.
“still have not gotten my package and no response when I asked for a refund”
Looks like gold and tolerated sun and swimming; reviewer loves the design.
“you can't tell the difference”
Received order and loves it; receives many compliments and reordered.
“I got my order 03/21 and I love it”
Loves affordable necklace set; received many compliments and will repurchase.
“I absolutely LOVE my necklace and earring set from Silviax.”
Appreciates updates about package and faster-than-expected delivery.
“I love how they where commenting with you, on how your package was going”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Silviax is an online jewelry retailer offering fashion and gold-plated pieces, including rings, necklaces, chains and personalized name items. The brand sells through an e-commerce site and is active on social media channels for product listings and customer contact. Information seekers often look for product durability, plating quality, shipping and support when comparing Silviax to other fashion-jewelry sellers.