Many reviewers praise the very soft feel and appealing colors of the bamboo textiles. Others describe returns that never get resolved, delivery problems, and rude or unhelpful replies from support. The feedback splits between strong product satisfaction and clear after-purchase service breakdowns. Overall ratings show a sharp divide between high praise and serious complaints.
Examples from available reviews (Nov 2021 – Mar 2026).
Reviewer praised the soft bedding and fast, helpful service.
“Best bedding ever! So soft!”
Customer alleges delivery issue and unhelpful, rude company responses.
“BEWARE! This company is a total scam.”
Reviewer couldn't complete return despite return policy and poor responses.
“I have not been able to return the sheets.”
Reviewer received soft, colorful duvet covers and had an excellent experience.
“The duvet covers were unexpectedly awesome!”
Several reviewers point to return problems and issues that don’t get resolved. One review mentions fast, helpful support, but other buyers still couldn’t complete returns. Most service complaints focus on getting returns processed and cases closed.
Customers who received their items praise the softness and color, which supports a strong sense of value. Those who ran into delivery or return failures say they felt shortchanged. Value comments track closely with whether orders and support were handled successfully.
Positive reviews describe easy ordering and satisfaction when products arrived. Negative reviews mention delivery issues and returns that were blocked, which derailed the experience after purchase. The mix points to uneven shopping experiences from start to finish.
Multiple reviews call out the fabric’s softness and attractive colors. These positive product notes are the strongest theme in the set. None of the provided reviews mention fabric defects or poor construction.
Some customers say the company responded rudely or wasn’t helpful when problems came up. A smaller group reports quick, helpful replies. Communication issues most often come up around shipment updates and return handling.
Reviews split between strong satisfaction with product quality and deep frustration with after-sale support. Even when the product impressed, overall experiences turned negative when delivery or returns failed. The dataset reflects a polarized picture driven by service and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer praised the soft bedding and fast, helpful service.
“Best bedding ever! So soft!”
Customer alleges delivery issue and unhelpful, rude company responses.
“BEWARE! This company is a total scam.”
Reviewer couldn't complete return despite return policy and poor responses.
“I have not been able to return the sheets.”
Simply amazing! This was my first purchase from this merchant, but it won't be our last! The duvet covers were unexpectedly awesome! My daughter was so excited when they arrived, she even took them out of the package to look at them before putting them on her bed. She loves everything about them, especially the colors. They are bright and cheerful (true to the photos) and seem like they will not fade with washing. I also love how soft they are. They washed nicely also. The order was processed quickly and arrived as scheduled. I would definitely purchase from this merchant again! Their customer service is excellent too. Thank you for such a great shopping experience!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Simply Organic Bamboo runs an online store that sells home textiles made from bamboo-derived fibers. It offers bedding and linens for consumers, including sheet sets and cover items. Listings often note fabric traits commonly tied to bamboo, such as softness and breathability. Customers order through the website, with shipping options and customer support available.