Customer service ignored messages and orders were severely delayed months.
“No responses to multiple emails and IG DMs.”
Customer feedback for Sitting Pretty Halo Hair is mixed: many reviews praise natural look, ease of use, and helpful exchanges, while others report color mismatches, synthetic feel, or long shipping and refund delays. If you prioritize quick application and comfortable wear, several customers found the halos effective; if you have fine hair or require precise color matching, read quality notes carefully. Check the seller’s stated return, exchange, and shipping policies before ordering and confirm tracking procedures for time-sensitive events. When possible, contact support about color matching and exchanges before purchasing to reduce the risk of needing a return.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service ignored messages and orders were severely delayed months.
“No responses to multiple emails and IG DMs.”
Halo matched color, shipped quickly, and quality was excellent.
“I am totally in love with my sitting pretty halo!”
Hair felt synthetic and bulky, unsuitable for thinner hair.
“Disappointed with the quality of the hair in comparison to other Remy hair extensions”
Exchange process for color and size was quick and helpful.
“The exchange process to change the colour and size was super easy & quick”
Reviews show many positive experiences with exchanges and helpful staff, but a sizeable portion report slow responses, ignored tickets, and refund disputes.
Some reviewers say the product is worth the price, while others call it expensive given color or quality issues and restrictive refund policies.
Most users report easy application, comfortable all-day wear and quick styling benefits; a minority note bulkiness or poor fit for very fine hair.
Many customers describe natural-looking, soft hair and seamless blends; several others report synthetic feel, wrong shades, or inconsistent texture for some pieces.
Some buyers praise prompt order updates and helpful messaging; others experienced missing notifications, delayed shipping updates, or blocked social contacts.
A large group recommends the halo pieces and repurchases, while a substantial minority report negative overall experiences tied to shipping, returns, or color mismatch.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer strongly advises against buying; extensions described as ratty.
“absolutely do not waste your money”
Longtime customer praises product quality and consistent performance.
“Hair is the best Iv ever used”
Halo was too wide for fine hair and edges showed.
“it's isTOO WIDE for FINE hair so the edges show”
Fine extensions were too thin and provided little volume.
“The fine extensions are SO fine that they hardly add anything.”
Orders were lost or damaged and refunds were delayed.
“They can't seem to deliver the product they advertise”
Customer service was fantastic and product worth the price.
“the product is WELL worth the price.”
The color guide recommended shades that did not match hair.
“It does NOT match my hair at all”
Received wrong color and was denied refund due to hygiene policy.
“THE COLOUR MATCHING IS RUBBISH”
Third halo was easy to wear, comfortable, and seamless.
“Easy to put in, great all day wear and seamless design!”
Halos were high quality and customer service was responsive.
“these are some of the best I’ve tried.”
Customer service ignored messages and orders were severely delayed months.
“No responses to multiple emails and IG DMs.”
Order took almost six months to arrive and lacked communication.
“I ordered my halo almost 6 months ago and today I just received it.”
Halo matched color, shipped quickly, and quality was excellent.
“I am totally in love with my sitting pretty halo!”
Extensions were good quality and customer service helped with exchange.
“Customer service was great in helping me to exchange”
Soft, natural hair quality considered best on the market.
“Quality soft natural hair thats the best on the market.”
Order arrived quickly; color and quality were excellent.
“The colour is great, the quality is amazing”
Staff were helpful in choosing the right color and very friendly.
“The staff were so very helpful”
Extensions blended well and were easy to cut and thin to match.
“no one can tell it’s not my real hair :D”
Halo blends seamlessly and simplifies morning hair routine.
“My hair blends seamlessly, no one can tell it’s not my hair.”
Exchange process for color and size was quick and helpful.
“The exchange process to change the colour and size was super easy & quick”
Hair felt synthetic and bulky, unsuitable for thinner hair.
“Disappointed with the quality of the hair in comparison to other Remy hair extensions”
Company accepted return and paid postage; replacement matched perfectly.
“Sitting Pretty were very good in allowing me to return the Halo”
Hair felt synthetic, poorly fitting, and too thin for 'medium'.
“Hair felt synthetic, didn’t fit despite limited adjustment options”
Extensions blended seamlessly and restored confidence after hair loss.
“The extensions blend seamlessly with my natural hair”
There is nothing better than the feeling of being able to do something for yourself. Going from long, luscious locks to beautiful, vibrant color in a matter of moments can be thrilling and the bonds that hold them in place are just as fantastic! Whether you have short or extra long hair there is a bond that will fit your specific needs and leave you with that beautiful new look you’ve been wanting! Don’t be fooled by the price of these hair extensions. The quality of the hair is superb and they look fantastic. I wear them daily and can’t see myself going back to my regular hair anytime soon!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sitting Pretty Halo Hair is a direct-to-consumer brand focused on halo-style hairpieces (wire-based, clip-free extensions) designed to add temporary length and volume. The company name and product type are commonly searched by consumers researching halo extensions, color matching, and easy-to-wear alternatives to traditional weft or tape-in extensions.