Across the provided reviews, common consumer complaints concern withheld or restricted withdrawals, account bans with little explanation, app instability that aborts paid games, and slow or unhelpful customer support. Several reviews describe alleged unfair matching or bot-driven outcomes; however a small number of users report having received payouts. If you consider using Skillz-powered apps, review the specific app’s withdrawal rules, bonus terms and regional restrictions before depositing money, and keep screenshots of transactions and errors. For risk management, start with small deposits, confirm identity and location requirements, and document all contact with support in case you need dispute or bank assistance.
Examples from available reviews (Nov 2021 – Feb 2026).
Account banned for alleged cheating and funds forfeited without response.
“all my accounts have been banned for cheating and all money has been forfeited.”
Reviewer accuses game of bots, rigging, and blocked support.
“This game is rigged”
Frequent game crashes cause lost entry fees and poor support.
“The customer service that I've received from these two apps are extremely poor and unprofessional”
Most balance is bonus cash, limiting withdrawable amount.
“520 is bonus cash and I can withdraw only 18$.”
Most reviewers report delayed or non-responsive support, unresolved ban notices and withheld payouts, leaving account issues unresolved.
Many users report withheld payouts, bonus-cash restrictions, unexpected fees and lost entry fees that reduce withdrawable balances.
Frequent reports of app crashes, slow matches and accidental entry into cash games, causing aborted games and lost stakes.
Multiple reviewers allege unfair matching, bots or rigged outcomes; a small number of users report legitimate payouts.
Users describe unanswered withdrawal queries, vague ban emails, repeated marketing messages and unclear enforcement of terms.
The majority of reviewers describe negative experiences: lost funds, bans, crashes and poor support; a minority report successful payouts.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Withdrawal pending nearly three months while company ignores messages.
“It’s been nearly 3 months and I still have not received my withdrawal”
Deposits fail and support is unresponsive; paid games seem manipulated.
“customer service or support is terrible. They dont reply to messages and no help”
Reviewer alleges insiders ensure players lose and block withdrawals.
“They have insider who played for them and no matter how fast how good you are you will end up losing all your money!!!”
Instant cashout delayed for manual review taking four to six weeks.
“FOUR TO SIX WEEKS to compete thenreview..”
Games often lack challengers, leading to losses after deposits.
“Currently I have 14 games "awaiting Challenger" which is ALWAYS the case.”
Confirms payouts but reports it's getting harder to win.
“The reason for 3 stars is that it's getting harder to win”
Reviewer alleges insiders rig games causing inevitable losses.
“They will pick you to lose!!!”
Reviewer accuses game of bots, rigging, and blocked support.
“This game is rigged”
Unresolved cashout problems leave reviewer waiting for a payout.
“I’m still waiting for four days now for $12 payout”
Account banned for alleged cheating and funds forfeited without response.
“all my accounts have been banned for cheating and all money has been forfeited.”
Attempted $12 bingo match removed and app repeatedly logs out.
“money go away asap from my account and I wasnt able to play !!!”
Frequent game crashes cause lost entry fees and poor support.
“The customer service that I've received from these two apps are extremely poor and unprofessional”
Skillz allegedly favors new players and marginalizes skilled winners.
“Skillz have focused their attention on new players.”
Most balance is bonus cash, limiting withdrawable amount.
“520 is bonus cash and I can withdraw only 18$.”
Games freeze frequently and reimbursements are limited or stopped.
“they have faulty games”
User banned right after withdrawal attempt and given no explanation.
“They have banned me and sent me an email saying. have done something wrong right after I tried to withdraw my money.”
Company ignored numerous messages and delayed resolution for $200 withdrawal.
“I literally sent over 14 messages within a 24 hour period with absolutely no resolution at all.”
Cashout attempt resulted in fees and unexpected loss of funds.
“I was only able to cashout 7.00 then they charged me a dollar to cashout then they took the other 23.00.”
App crashes cause automatic losses, and refunds are denied.
“If your app crashes or freezes mid game, you automatically lose the match and your money.”
Reviewer accuses algorithmic decisions of denying withdrawals and stealing.
“Literally they just steal your money after deposit”
Accidental taps can enter cash games, causing unexpected large losses.
“Playing Brick Blaster it’s too easy to bump or breathe on the wrong button”
App blocks Australian users after deposit and refuses to refund.
“they then block you from playing due to the location”
Offer credits failed and bonus rules prevented any withdrawal.
“the bonus money they gave me is the last to be played through so I got to withdraw nothing”
Emailed for two months with no response on payout.
“I’ve emailed for 2 months waiting on my payout”
Winners face long holds and slow payments, often six weeks.
“it’s always 6 weeks and you are told that it can take up to 10 days which is not true”
Company withdrew PayPal funds without permission and then ignored support.
“They withdrew money from my PayPal without being prompted to do so.”
Reviewer believes game is designed to make players lose money.
“The game appears to be a way to lose money fast.”
Reviewer calls game a rip-off with no chance to profit.
“A shameless scam. Game changes without notice.”
Reviewer warns users they will lose all money and calls it a scam.
“You will lose all money u put in.”
Game crashes repeatedly preventing the reviewer from playing.
“The game keeps crashing on me I cannot play it”
Ordering was quick and easy with free delivery option available.
“Really quick to order and very simple to do.”
Praises competitive prices and excellent customer service from seller.
“Competitive prices and really excellent customer service”
Employee values working at Skillz and opportunities for creativity.
“I cherish Skillz.”
Leaderboards and tournaments motivate players to improve and compete.
“The integration of leader boards and global tournaments adds a competitive edge”
New games and updates keep the reviewer entertained and engaged.
“The constant stream of new games and updates on this platform keeps me entertained and engaged.”
Reviewer appreciates balance between entertainment and challenge on platform.
“I appreciate the balance this platform strikes between entertainment and challenge.”
Reviewer praises game variety, quality, and community on platform.
“The wide variety of games available caters to all tastes”
Platform praised for extensive library, detail, and community engagement.
“the platform's extensive game library offers a delightful range of options for every mood and occasion.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Skillz operates a mobile-first platform and SDK that hosts skill-based competitions and real-money game tournaments across multiple third-party apps. The platform enables developers to add cash-play features, in-app purchases and tournament mechanics; availability and payout rules vary by app and by region. Consumers searching for Skillz should verify regional eligibility, payment methods, and the specific app’s terms before depositing funds.