Reviewers most frequently praise Slipintosoft’s product quality: many describe fabrics as soft, durable and well made. Customer service receives both positive notes (prompt, helpful replies) and strong criticisms (unanswered return requests). Shipping and communication are uneven—some customers report quick delivery while others report long delays or lack of updates; one reviewer reported problematic guidance on customs declarations. Value concerns are uncommon but appeared in at least one detailed negative report questioning product authenticity. Prospective buyers should weigh frequent positive comments about materials and fit against occasional service and shipping complaints, and verify return and shipping policies before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Fast service and a very soft, well-made duvet cover.
“This duvet cover is the most luxurious piece of bedding I’ve ever purchased.”
Seller's poor service and packaging made the purchase feel like a scam.
“Whole experience really disappointing and felt like a scam for the price the robe was.”
Company did not respond to pickup and return requests for blouse.
“Slipintosoft does not have good customer service!!”
Delivery time was great; color selection and quality were pleasing.
“The delivery time was great.”
Many reviewers describe prompt, helpful customer service, but several report unreturned pick-up/return requests or unresolved issues.
Price/value is rarely discussed; one reviewer expressed strong dissatisfaction and questioned authenticity relative to the price.
There is little to no feedback about website or app usability, checkout flow, or digital user experience in the reviews.
Product quality is consistently praised: reviewers report soft, well-made fabrics, good fit, durability and attractive finishes.
Shipping and order communication are inconsistent: some note fast delivery, others report long delays, poor updates or problematic customs guidance.
Most reviewers report a satisfactory overall purchase experience; a minority describe serious issues with service, returns or delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Scarf color was exactly as pictured and felt great to wear.
“Lovely scarf — the colour is beautiful and exactly as pictured. The material feels great and it’s really easy to wear. Very happy with my purchase!”
Robe feels calming and cozy, adding comfort in mornings and evenings.
“The robe feels calming and cozy, adding a gentle sense of comfort to both mornings and evenings”
Reviewer reports loving the product they purchased.
“I love the product!”
Blouse upgrades outfits and stays comfortable all day without adjusting.
“This blouse instantly upgrades simple outfits and feels comfortable enough to wear all day without adjusting”
Sweater pilled significantly after first wear and disappointed.
“After the first wear, the sweater pilled significantly.”
This cashmere lacks the quality and style of the previous purchase.
“This one is definitely not.”
Pajama top is light, breathable, comfortable for sleeping and lounging.
“The pajama top feels light and breathable, making it comfortable for sleeping while still looking neat enough for lounging”
Robe feels soft and never scratchy or stiff.
“Robe feels soft against the skin and never feels scratchy or stiff”
Company promptly replaced wrong-size item with no issues.
“Customer service was really great. The original item didn’t fit and the company were happy to replace it and did so very promptly and with no issues.”
Garment is beautiful, well made, and available in larger sizes.
“Beautiful garment, excellent quality so well made. Good range of products and they are available in a bigger size.”
Reviewer says company lied about product origins and friend experienced same.
“I don’t like being lied to about where your products come from. My friend experienced the same lie.”
Blouse is lightweight yet structured enough to look put together.
“Blouse feels lightweight but still structured enough to look put together”
Pajama top fits well and does not bunch while sleeping.
“Pajama top fits well and doesn’t twist or bunch while sleeping”
Item arrived but recipient reaction unknown until after Valentine's Day.
“It’s a gift”
Hoodie seems durable and well stitched for long-term use.
“Hoodie feels durable and well stitched, clearly made for long term use”
Reviewer was pleased on arrival and wants to reorder.
“I was so pleased on arrival happy I would like to order another one”
Sweater provides steady warmth without causing overheating indoors.
“Sweater provides steady warmth without causing overheating inside the house”
Robe adds a calming, cozy layer, making mornings more relaxed.
“Robe adds a calming, cozy layer that makes mornings feel more relaxed”
Blouse fabric is smooth and stays neat without frequent adjusting.
“Blouse fabric feels smooth and sits neatly without constant adjusting”
Reviewer loved the black dress and also bought the pink one.
“I feel great and cosy!”
Seller's poor service and packaging made the purchase feel like a scam.
“Whole experience really disappointing and felt like a scam for the price the robe was.”
The product is good quality.
“Good quality”
Sweater is soft, not too heavy, and fits perfectly over everything.
“My sweater is soft without being too heavy and fits perfectly over everything”
Blouse worked well for a meeting and then dinner.
“Wore this blouse to a meeting and then straight to dinner. Looks great both ways”
Pajamas are comfortable and flattering, making bedtime enjoyable.
“These pajamas are comfortable and flattering. I actually look forward to bedtime”
Robe drapes perfectly and feels elegant while lounging at home.
“The robe drapes perfectly and feels elegant even while I’m lounging at home”
Customer service was prompt, friendly, and very helpful.
“Customer Service is outstanding! I had questions about products and they were prompt and friendly with their reply. Very helpful”
Beautiful head wraps that my partner loved.
“Beautiful head wraps, my significant other loved the pieces I purchased for her.”
Material felt unexpectedly premium, lightweight, and durable.
“I didn’t expect the material to feel this premium. Lightweight yet durable”
Product is lovely but runs a little small.
“Lovely product size a little small”
Pajamas are soft, breathable, and maintain condition after washing.
“These pajamas are soft, breathable, and wash like new every time”
Delivery time was great; color selection and quality were pleasing.
“The delivery time was great.”
Robe has a silky finish and feels like a luxury spa wrap.
“The robe has a silky finish that feels like a luxury spa wrap”
Item matched description, but delivery arrived fourteen days late.
“Unfortunately, delivery took 14 days longer than announced.”
Company did not respond to pickup and return requests for blouse.
“Slipintosoft does not have good customer service!!”
Blouse fits beautifully and increases confidence at work and home.
“This blouse fits beautifully and makes me feel confident at work and home”
Fabric feels cloudlike and keeps me cool throughout the night.
“The fabric feels like a cloud against my skin and keeps me cool all night”
The company's service was helpful.
“Helpful service!”
Shipping was slow and communication lacking, but garment was lovely.
“The shipping service was long to the US and also lacked communication. I should not have to email a vendor about shipping and the source they use.”
Beanie is very good quality and I am happy with it.
“My beanie is very good quality. I’m very happy with it and the service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Slipintosoft is an e-commerce retailer focused on apparel and home textiles sold directly to consumers online. People researching reviews for Slipintosoft often look for information about fabric quality, sizing, shipping speed, return handling and customer support. When evaluating purchases, check the brand’s published shipping policy, return instructions, material or authenticity guarantees, and size guides to compare against user feedback.