Most reviews say orders never arrived and that repeated attempts to reach support got no response. Several customers report wrong items or poor-quality fabric and no refund. One review praises an undershirt for comfort and fit. Overall, feedback clusters around delivery and service breakdowns, with one standout positive product comment.
Examples from available reviews (Jul 2022 – Mar 2026).
Ordered dresses in March but they never arrived.
“has never arrived !! Scam company”
Received wrong, poor-quality items and no response to emails.
“I was charged for two sets.”
Dress arrived in poor quality and refund requests went unanswered.
“cheap nasty fabric - wouldn’t pay £5 for it!”
The undershirt is comfortable, well-made, and stays tucked in.
“It truly is invisible under any shirt”
Most comments focus on delivery problems linked to orders placed in March. Several reviewers mention missing tracking details and long waits with no fix.
Customers say they were charged for items that never arrived. At least one reviewer reports being charged twice, and multiple people say refunds never came through.
Buyers describe chasing by email but getting no real update. Several say they couldn’t see an order status and never received dispatch confirmation.
Most product feedback criticizes low-grade fabric and disappointing build quality on items that did arrive. One separate review says an undershirt is comfortable and stays tucked in.
The most common complaint is email threads that go unanswered. Many reviewers say they sent multiple messages and got no reply.
Reviews show a stark split between many low-rated service complaints and one high-rated product remark. The dominant theme is unresolved delivery, refund, and support issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Ordered dresses in March but they never arrived.
“has never arrived !! Scam company”
Ordered dresses in March and never received them.
“Sent emails no reply”
Ordered items with tracking but they still did not arrive.
“items have still failed to arrive.”
Placed an order, received nothing, and emails went unanswered.
“received nothing and my emails are going unanswered.”
Ordered dresses on 25th March but did not receive them.
“have not received the order and no response to my emails.”
Ordered dresses on 24th March but still haven't received them.
“still haven't received them,emailed them 3 times no reply”
Bought a dress in March but never received it.
“never received, despite numerous emails chasing.”
Paid for a dress but never received it despite chasing.
“paid and never received it even after chasing on email”
Received wrong, poor-quality items and no response to emails.
“I was charged for two sets.”
Item arrived but return emails received no reply.
“no reply from numerous emails.”
Item quality was poor and they did not respond to returns.
“They don’t reply to my emails.”
Contacted them for a return but received no replies.
“not one word.”
Ordered a dress and received no response to multiple emails.
“No response from 2 emails”
Ordered three dresses on 23rd March but they never arrived.
“dresses still haven’t arrived.”
Ordered a dress over a month ago with no delivery or refund.
“No sign or dress, no refund”
One month later and the order still hadn't arrived.
“1month on and still no order.”
Dress arrived in poor quality and refund requests went unanswered.
“cheap nasty fabric - wouldn’t pay £5 for it!”
Paid for items that did not arrive and emails went unanswered.
“no response to emails”
The item did not arrive as expected.
“Not arrived”
Ordered a dress that did not arrive and had no tracking.
“not arrived and no way of tracking.”
I recently purchased 'The Invisible Undershirt' by Sloane Men and I am thoroughly impressed with its quality. This undershirt is breathable, soft to the touch, and has a longer design that stays tucked in perfectly.
What really stood out for me was how well it matched my skin color. It truly is invisible under any shirt and gives a sleek appearance without sacrificing comfort. The material of the undershirt is high-quality and doesn't easily lose its shape or softness even after regular washes.
Overall, I highly recommend this product to anyone looking for a comfortable and practical men's undershirt that also maintains their professional look. Sloane Men has certainly exceeded my expectations with their attention to detail in designing such an outstanding product.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sloane is an online clothing retailer selling apparel and undergarments through its website. Product pages show images, sizing details, and fabric descriptions. Customers order through an online checkout and pay using standard online payment methods. Sloane ships orders to customer addresses and lists support options such as email and contact forms.