Snailax
Experiences & Reviews

Agree with others. Customer service is none existent. This company does not honor their return policy. You might have better luck with service if purc...

Let me put it this way – as someone whose neck creaks like a rusty door hinge after coding marathons, I’ve basically become a neck massager connoisseu...

I bought a back massager for the office to help with my back and waist, and it honestly works great...

I picked up one of their back massagers a while back, and gotta say—it worked like a champ for ten solid months before it had a little hiccup. Called...

Shipping was surprisingly fast. I placed my order and received it within just a few days, well-packaged and in perfect condition. It was ready to use...

I got this foot massager, and it’s seriously like magic! I tried to extend my warranty, but it took them...

I have been contacting you for 2 weeks now about my faulty full body massage mattress it pa...

I can't believe that this device is designed to fit on a human body. The user manual is a joke ... not any information you need to use it ... it is a...

Placed an order with them through their Wallmart storefront. After a few days I contacted them to see when the order would arrive - they replied and s...

I ordered a memory foam full body massager from this company. They supplied the incorrect item - a small massage mat, not memory foam...

First unit came and the charger started making sound few days down the line, felt like it was short circuiting. Got in touch with support team and ins...

I had ordered a Neck & Shoulder Massager. I have a bad neck and wanted to use it after work. Unfortunately, it looked like a toy and didn't massage like one – there were no massage settings and even the vibration wasn't strong enough at all. I was very surprised when it came, the manufacturer didn't pay any attention to the design, that thing is too big to be held in your hands and supposed to have an effect. I'm not surprised that pain relief device is one of the main sectors of their business – they're earning on gullible people every day, who think they're ordering something helpful. Besides, the delivery guy came too late when I had left the house, and insisted he would deliver the product right away if I had to come back and pick it up myself. I don't recommend the company!