Reviews show a clear split: several customers report durable, high-quality sheets and porcelain with positive long-term use, while a substantial portion describe serious issues with stock, delivery, refunds and customer support. Before buying, check current stock status, shipping timelines, and the company’s refund/charge policies — especially for backordered or high-value items. For bedding, multiple reviewers independently note durable percale sheets; for tableware, responses vary between durable porcelain and isolated breakage reports. If you plan a significant purchase, consider paying with a card that offers purchase protections and keep documentation of order confirmations and communications.
Examples from available reviews (Nov 2021 – Feb 2026).
Purchased a quality duvet cover; customer service communicated promptly and helpfully.
“Great customer service team.”
Longtime customer loves Snowe sheets and is reordering another set.
“I LOVE my Snowe sheets”
Customer paid a year ago and still hasn't received product or refund.
“Snowe took our order and payment for bed linens ONE YEAR AGO.”
Linen sheets developed holes within two years despite proper care.
“my sheets are thinning out in several areas and now have holes in them.”
Most service comments describe long waits, unfulfilled orders, and broken promises; a single review notes a punctual callback and helpful staff.
A few reviewers say products feel worth the price, but several report poor durability or feeling the items did not justify their cost.
User experience is mixed: multiple long-term positive reports for sheets and porcelain, contrasted by instances of holes, breakage, and failed deliveries.
Product quality feedback is split: several praise consistent, durable sheets and porcelain; others report thinning fabric, chipping, and breakage.
Frequent complaints about unresponsive support, lack of shipment updates, canceled orders after charging, and nonworking phone/email channels.
Overall sentiment is polarized: satisfied repeat customers on product durability versus many reports of fulfillment failures and poor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (12) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Longtime customer loves Snowe sheets and is reordering another set.
“I LOVE my Snowe sheets”
Products are consistent and high quality.
“Products are consistent and high quality.”
Porcelain plates are pretty, durable, and back in stock.
“Plates are pretty and durable.”
Second percale sheet set praised as the best and breathable.
“best sheets I’ve ever slept on.”
Customer waited nearly a year and experienced repeated restock delays.
“They have been stringing me along for almost year.”
Linen sheets developed holes within two years despite proper care.
“my sheets are thinning out in several areas and now have holes in them.”
Received a partial shipment and then experienced no updates or responses.
“No updates for 6 months and no response to email.”
Customer paid a year ago and still hasn't received product or refund.
“Snowe took our order and payment for bed linens ONE YEAR AGO.”
Ordered pillowcases and haven't received them but were charged.
“still have not received product; however, they charged my credit card at time of purchase.”
Many purchased glassware and dinnerware broke or chipped after moving.
“Virtually all of these have broken or chipped.”
Received poor-quality item and experienced slow, frustrating return process.
“Three weeks to get a refund.”
Paid over $400 and experienced repeated backorders and long delays.
“Snowe has had my money for over 3 months.”
Beautiful Santeen duvet cover I purchased from Snowe, but even more importantly when I had a question they kept their promise to ring me back within a particular time frame and the person who rang was really obliging. I was really impressed. Ordering was easy and delivery was excellent although a delay was forecast, but no problem since the communication was good throughout. Great customer service team. Found the web site simple and easy to use. Prices are normal but products are definitely worth it.
We can definitely recommend Snowe for keeping us informed on delivery. Their products are of high quality that I’d recommend and advise checking out.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Snowe is a direct-to-consumer home essentials brand selling bedding, bath linens, tableware, and related home basics primarily through its website. The company focuses on category staples — sheets, duvet covers, robes, dinnerware, and glassware — positioning products as durable, minimalist household essentials for everyday use. Consumers researching Snowe commonly compare fabric types (percale, linen), durability, and fulfilment/return policies before purchasing.