Many reviewers say their orders never arrived and support did not respond. Several report being charged without receiving a refund, tracking details, or updates. A minority praise the shirts for fit and material. A few mention light printing or sizing that did not match expectations on delivered items.
Examples from available reviews (Oct 2020 – Mar 2026).
Ordered shirts March 6, never received and got no response.
“never received my order”
Claims they were scammed and lost about $120 after ordering.
“They are most definitely scamming people.”
Was skeptical but loves shirts; they fit perfectly.
“They fit perfectly”
Product quality was excellent but delivery notifications and contact were lacking.
“Your product is of outstanding quality”
Reviews often describe orders stuck in processing and shipments that never went out. Several customers say they tried to cancel or get a refund without getting a resolution. Mentions of good service are rare in these reviews.
Many reviewers say they were charged but received neither the order nor a refund, and some warn others about losing money. One review describes it as a possible scam based on the money lost. A small number say the item felt worth the price when it did arrive.
Customers describe long waits for tracking updates and repeated attempts to make contact with no reply. Several say support answered once and then stopped responding or only sent generic messages. A few buyers report an easy checkout and a quality garment arriving on time.
Some reviews say the shirts fit well and the material met expectations. Others mention print problems like light ink and sizing that did not match what they expected. Overall, praise for quality appears less common than complaints about delivery and support.
Many reviewers say emails or texts went unanswered and they went long stretches without updates. A few mention getting only one short reply or having to depend on a single support channel. Slow or missing communication comes up repeatedly across reviews.
The reviews split sharply between widespread complaints about non-delivery and a small group of high ratings focused on fit. Most negative accounts point to shipping and support problems rather than the fabric itself. The most common story is an order left unresolved with little response from the company.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Ordered shirts March 6, never received and got no response.
“never received my order”
Ordered in March; order still processing with no refund or items.
“no refund nor items”
Placed order five months ago and still no delivery or refund.
“still haven't gotten it or a refund”
Claims they were scammed and lost about $120 after ordering.
“They are most definitely scamming people.”
Placed March 28 order and still hasn't arrived; no response or refund.
“No response and no refund.”
Ordered in March, by June still no shirts and limited generic responses.
“No tees and no response.”
Ordered in March but by June hasn't received paid items; no responses.
“still havent received my items I paid for.”
Ordered April 3 and order never packed or shipped; no responses.
“my order still haven't even been packed and shipped yet”
Ordered April 3 and still hasn't received items; no responses or refund.
“I still haven't received anything”
Sent many messages for two months with no answer and no delivery.
“no answer for 2 months”
Emailed multiple times but received no further replies after initial response.
“no answer after the first reply.”
Placed order over a month ago and never received it; no responses.
“never received my order”
Ordered March 4, by April 19 no contact and bank cancel declined.
“I dont even receive a tracking number”
Placed order March 11 and still hasn't received order or tracking information.
“still haven't received my order or tracking information”
Ordered five shirts over a month ago with no tracking information.
“still no tracking information”
Waited over a month for tracking; customer service responses slow and unhelpful.
“waiting over a month for a tracking”
Shirt didn't fit and website misrepresented its quality; no responses.
“Shirt didn’t fit as I expected it to”
Shirt didn't fit as expected and website misrepresented quality; no customer responses.
“Shirt didnt fit as I expected it to”
Ordered January 9 and still no tracking; attempts to contact received no response.
“still no tracking!”
Was skeptical but loves shirts; they fit perfectly.
“They fit perfectly”
Ordered a month ago and still hasn't received any information.
“still havent got any information”
Advises others not to order from the company.
“Please do not waste your time ordering anything from this company”
Product material is good but printing ink is too light on design.
“ink is very light”
No text or email response and order delayed over four weeks.
“No text or email response”
Ordered over 18 days ago; payment taken but no delivery or response.
“payment has been taken out.”
I adore each and every one of you!
Your product is of outstanding quality, and I am honored to be able to represent your organization.
Regardless, my two shirts arrived in perfect condition at my residence today, despite the fact that I had not received any type of notifications, which is what prompted this entire ordeal. Also, what business uses a Google line instead of a direct phone line? In any case, I am pleased with the items and I will most likely purchase more; I only wish there had been someone I could have talked to avoid this and then just haggle over the price of the items.
Payment was taken despite declined order and only text support available.
“the payment had been taken”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SNRT is an online apparel brand that designs and sells printed T-shirts and casual clothing. Its e-commerce site shows product photos, size details, and garment descriptions. Customers buy through an online checkout that accepts standard payment methods. The site also lists ways to contact support with order questions.