Review patterns show strengths in customer support responsiveness, quick shipping, and a range of designs that many buyers describe as soft and vibrant. Multiple customers specifically praise gift-ready custom prints and fast turnarounds. However, several reports warn of inconsistent durability (holes, unraveling) and isolated order or coupon problems. If you prioritize quick support and a wide selection, reviews suggest generally positive outcomes; if durability or coupon reliability is critical, check return and warranty policies before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Socks arrived quickly but developed holes and became unusable.
“Within two hours of wearing the socks, they had holes.”
Responsive customer service adjusted shipping and delivered on time.
“Great customer service, easy to website and on time delivery.”
Order lacked delivery ETA and company failed to respond to emails.
“almost two weeks later I still have no delivery ETA”
Wide selection and very soft bamboo socks with quick turnaround.
“These are the softest socks I've owned in a while.”
Many reviewers describe quick, helpful customer service and successful order fixes; a notable minority report repeated issues and unresolved service failures.
Some buyers report good value—comfortable, long-lasting socks—while a few customers cite coupon failures or perceived poor value on repeat orders.
Ordering, site usability, and shipping turnaround are frequently praised; a small number of customers experienced delivery problems or required order corrections.
Many reviews highlight vibrant prints, soft materials and good durability, but several reports describe holes, unraveling, or an occasional low-quality pair.
Reviewers commonly note clear order updates and prompt replies from staff, yet others report no responses or unwanted spam emails.
Most reviewers report positive purchases, timely delivery, and repeat buying; a smaller group reports missing orders, durability problems, or service breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (19) · bbb.org (2) · Reviews (1) · Quotes shortened · As of: February 2026
Late shipment, unresponsive support, defective custom print, and partial refund.
“they didn't reply to 4 messages, shipped late, sent a defective product, and only gave a partial refund?”
Late shipment, unresponsive support, defective custom print, and partial refund.
“they didn't reply to 4 messages, shipped late, sent a defective product, and only gave a partial refund?”
Order shipped late, received defective print, and customer service was unresponsive.
“Frankly she looked like the spawn of Satan.”
Ordered three pairs but only two shipped and no communication followed.
“They sent 2 pairs, and no communication about the others.”
Ordered three pairs but only two shipped and no communication followed.
“They sent 2 pairs, and no communication about the others.”
Received incorrect customized socks and company ignored emails to fix it.
“Asked for gray socks with a black lab...got brown socks with a random chocolate lab.”
Received incorrect customized socks and company ignored emails to fix it.
“Asked for gray socks with a black lab...got brown socks with a random chocolate lab.”
Ordering was super easy and dog face printed spectacularly.
“Super easy to order & they did spectacular with the face of our dog on the socks we ordered.”
Many items missing and repeated emails received no response or help.
“There is no customer service . Beware. Terrible business”
Many items missing and repeated emails received no response or help.
“There is no customer service . Beware. Terrible business”
Product never arrived and company did not respond to inquiries.
“Never received product!”
Product never arrived and company did not respond to inquiries.
“Never received product!”
Custom socks did not ship and multiple contact attempts went unanswered.
“I have reached out at least 5 times and no one has helped me whatsoever”
Custom socks did not ship and multiple contact attempts went unanswered.
“I have reached out at least 5 times and no one has helped me whatsoever”
Reviewer says the product is great in a brief review.
“Great stuff”
Reviewer says the product is great in a brief review.
“Great stuff”
Order placed months earlier never arrived and emails were unanswered.
“they still haven't arrived.”
Order placed months earlier never arrived and emails were unanswered.
“they still haven't arrived.”
Shipping took weeks, ignored cancellation requests, and customer service failed to respond.
“Their shipping is ridiculous. Taking 3 weeks to get socks to someone”
Shipping took weeks, ignored cancellation requests, and customer service failed to respond.
“Their shipping is ridiculous. Taking 3 weeks to get socks to someone”
Gave these socks as a gift; he loved them and delivery was timely.
“Gave these sox as a gift. He LOVED them. They arrived in a timely manner on time and everything was easy and perfect.”
Pleased; socks have nice material, wash well, and reasonable price.
“The socks are a nice material, they wash well and the price is reasonable.”
Cute designs, great quality, and fast shipping.
“Super cute designs, great quality, and fast shipping! Very happy with my purchase.”
Loves the variety and whimsical sock designs.
“Love the variety of designs particularly the whimsical designs.”
Socks are beautifully printed with great fabric and price.
“Beautifully printed socks! Great fabric, great price!”
Ordered custom pet-face socks; both orders were adorable.
“Both orders are adorable!”
Bought as a Christmas gift; shipping was easy and fast.
“Bought for a Christmas gift, but the shipping was super easy and fast”
Socks arrived quickly and were high quality.
“Socks came quickly and were high quality. Would recommend!”
Socks fit well, cover legs and toes, and keep color after washing.
“Her socks have been washed several times and hold their color and style.”
Socks fit well, cover legs and toes, and keep color after washing.
“Her socks have been washed several times and hold their color and style.”
Socks are beautiful and reflect owners' interests.
“The socks are beautiful, and each one captures the interests of the owners-to-be!”
Good quality socks but could offer XL sizes for larger people.
“Good quality sock.”
Socks are well made and the design is enjoyed.
“socks are well made and we love the design.”
Socks are Christmas stocking staffers so reviewer cannot evaluate.
“These socks are Christmas stocking staffers so I really can't review them.”
Loves the 'cat butt' socks and expects they'll be a hit.
“Love the "cat butt" socks. I'm sure they will be a hit!”
Appreciates the wide selection of sock designs.
“The selection of sock designs rocks.”
Graphics quality is great, they wash well; ordering and shipping were easy.
“The quality of the graphics are great, they wash well, and I look forward to many more uses.”
Girlfriend loves the unique, cute, and comfortable socks.
“My girlfriend LOVES the socks I bought for her! So unique, so cute, so comfy.”
Enjoyed the funny socks and easy ordering process.
“Loved the funny socks and ease of ordering.”
Gave socks as a gift and they were a huge hit.
“I bought these socks as a gift and they were a huge hit. Highly recommend!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sockologie is an e-commerce retailer focused on socks, including novelty, themed, and custom-printed designs. The brand sells directly to consumers online and is commonly researched by shoppers for product variety, personalization options, shipping speed, and customer support.