Reviews Analyzed
21
We Collect & Analyze Reviews
Sockologie
Experiences & Reviews
Sockologie is an e-commerce retailer focused on socks, including novelty, themed, and custom-printed designs. The brand sells directly to consumers online and is commonly researched by shoppers for product variety, personalization options, shipping speed, and customer support.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
21d
Overall Rating
4.1
Our Analysis
🎯
Service quality
Many reviewers describe quick, helpful customer service and successful order fixes; a notable minority report repeated issues and unresolved service failures.
Share of mentions
Mixed
15%
💰
Value for money
Some buyers report good value—comfortable, long-lasting socks—while a few customers cite coupon failures or perceived poor value on repeat orders.
Share of mentions
Mixed
5%
⚡
User experience
Ordering, site usability, and shipping turnaround are frequently praised; a small number of customers experienced delivery problems or required order corrections.
Share of mentions
Strong
14%
🔧
Product quality
Many reviews highlight vibrant prints, soft materials and good durability, but several reports describe holes, unraveling, or an occasional low-quality pair.
Share of mentions
Strong
19%
📞
Communication
Reviewers commonly note clear order updates and prompt replies from staff, yet others report no responses or unwanted spam emails.
Share of mentions
Mixed
15%
⭐
Overall experience
Most reviewers report positive purchases, timely delivery, and repeat buying; a smaller group reports missing orders, durability problems, or service breakdowns.
Share of mentions
Strong
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
10 Pairs of Tacos Socks
"While the order came quickly, the quality of all of the items I bought wasn't good. Within two hours of wearing the socks, they had holes. At first, I thought this was my fault, but the rest of my family had also bought pairs of socks from the same store, and they were all destroyed within a few days. The holes even got bigger if I washed them. They are just unraveling now. We can't even wear them anymore. I still wonder how did this happen? Why did all these socks wear within a few days, two weeks at most? I couldn't figure it out, but I knew it wasn't my fault. So, I won't buy anything anymore from this store."
Justin Tucker
Collected.reviews
Nov 23, 2021
Featured for: Detailed durability complaint
Great customer service
"Great customer service, easy to website and on time delivery. We purchased two pairs of custom socks for Father's day and they were a hit. I contacted..."
Hannah Goettsch
Trustpilot
Oct 01, 2025
Featured for: Positive customer service example
Ordered 11/25
"Ordered 11/25, almost two weeks later I still have no delivery ETA and cannot get even an automated resp..."
Katie
Trustpilot
Oct 01, 2025
Featured for: Unresolved delivery and no responses
Big selection, soft and great colors!
"You have such a wide selection of themes and colors that my adult daughters and I are huge fans! Some of the socks I purchased..."
QuayM
Trustpilot
Oct 01, 2025
Featured for: Soft bamboo socks, wide selection
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
P
Petra Smyth
trustpilot.com
Oct 01, 2025
Vibrant colors and very good picture!
Vibrant colors and very good...
N
Nick Baldwin
trustpilot.com
Oct 01, 2025
Mostly decent socks, but beware a random stinker thrown in.
4/5 socks for my Groomsmen came wonderfully, but one pair (for my best man no less) was much lower quality than the others. The oth...
V
Vasilisa McGehee
trustpilot.com
Oct 01, 2025
I ordered socks for my hubby's b-day…
I ordered socks for my hubby's b-day with a face of our dog on it, and it cam...
D
Dorene Might-Dyer
trustpilot.com
Oct 01, 2025
Nice
Nice, clear cropped pho...
H
Hannah Goettsch
trustpilot.com
Oct 01, 2025
Great customer service
Great customer service, easy to website and on time delivery. We purchased two pairs of custom socks for Father's day and they were a hit. I contacted...
T
Tall Kyle
trustpilot.com
Oct 01, 2025
Fabulous Customer Support
The first order was short two pairs, but Carol fixed my order and made things right lickety...
M
Marie M
trustpilot.com
Oct 01, 2025
Great customer service
I was informed every step of the way. When they received my order, when the...
M
Marisa Dolbin
trustpilot.com
Oct 01, 2025
Just bad
Just bad. Too much to list. And then it only took...
S
SNB
trustpilot.com
Oct 01, 2025
Great socks but coupons are iffy
I like the socks a lot and the shipping was prompt. I am unhappy that the coupon for 20% that came with my first order did not work when I attempted a...
Q
QuayM
trustpilot.com
Oct 01, 2025
Big selection, soft and great colors!
You have such a wide selection of themes and colors that my adult daughters and I are huge fans! Some of the socks I purchased...
T
Thomas Mullally
trustpilot.com
Oct 01, 2025
I usually find a pair Sox or two for…
I usually find a pair Sox or two for my friend but she has muscular calf’s so ankle Sox are uncomforta...
C
Celeste
trustpilot.com
Oct 01, 2025
Fun, comfy, and a good value
I love all the fun patterns on the bamboo socks that I've bought. They brighten my day just putting them on. And th...
F
FU
trustpilot.com
Oct 01, 2025
Fuq off with your spam emails
...
M
Marilyn O'Connor
trustpilot.com
Oct 01, 2025
I got what I wanted
...
G
George Gascoyne
trustpilot.com
Oct 01, 2025
Great socks!
Great socks! Great delivery time,...
M
Monica Zuniga
trustpilot.com
Oct 01, 2025
I love you guys
I love you guys. Your socks are awesome and customer...
K
Katie
trustpilot.com
Oct 01, 2025
Ordered 11/25
Ordered 11/25, almost two weeks later I still have no delivery ETA and cannot get even an automated resp...
S
Sharon Mumma
trustpilot.com
Oct 01, 2025
Responsive customer service
I did not receive my socks although tracking number said they were delivered. Lili responded quickly to my inquiry 1 week before Christmas...
J
Jackie
trustpilot.com
Oct 01, 2025
Definitely Recommend!!!
The variety of socks was impressive and when I had questions about my order...
J
JS
trustpilot.com
Oct 01, 2025
Like a thief in the night...
Garbage company with dishonest and fraudulent pra...
Conclusion
Review patterns show strengths in customer support responsiveness, quick shipping, and a range of designs that many buyers describe as soft and vibrant. Multiple customers specifically praise gift-ready custom prints and fast turnarounds. However, several reports warn of inconsistent durability (holes, unraveling) and isolated order or coupon problems. If you prioritize quick support and a wide selection, reviews suggest generally positive outcomes; if durability or coupon reliability is critical, check return and warranty policies before purchasing.