Solo Mio
Experiences & Reviews
Solo Mio is presented online as a consumer jewelry retailer offering necklaces and related accessories. People searching reviews for Solo Mio typically look for information on shipping times, customer support responsiveness, product materials and quality, and payment or return protections.
Overview & Key Metrics
Our Analysis
Service quality
Delivery performance and post-purchase support are inconsistent: reports include timely responses and completed orders, but also multiple accounts of long delays and unfulfilled shipments.
Value for money
Value impressions are limited and mixed: one buyer reports losing money on an undelivered order, while others do not explicitly comment on price versus quality.
User experience
Available reviews do not address website or app usability; feedback centers on delivery, product quality and customer support rather than on site experience.
Product quality
Product quality reports conflict: one reviewer describes an elegant, versatile necklace, while another calls the received item very poor quality on arrival.
Communication
Communication experiences vary: some customers received responsive answers to questions, while others report no replies, generic responses, or needing third-party intervention.
Overall experience
Overall impressions are mixed but skew negative: a satisfied buyer contrasted with multiple accounts of delays, non-delivery and poor postโpurchase support.
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Featured Customer Experiences
Representative examples from 3 verified reviews (January 2020 โ October 2025).
Necklace
"Never Ever Purchase anything from this scam of a company! I was so disappointed by the so-called Solo Mio. I ordered a 14k Solid White Gold necklace for my wife on March 12th and the company assured me that they will deliver the product within 7-14 business days. Months later, I have not received my surprise gift yet, and the company didn't have the courtesy to inform me of what was going on. Every time I reached out to them in regards to my orders via email, Facebook & Instagram I never got any response. Or sometimes all I could get was generic responses. Honestly, this customer doesn't care about their customers. I spent $100 on the orders that I never received. They are a scam!! Don't purchase from them! They took my money away!!
"
Took 4 months to arrive!!
"Took 4 months to arrive!!! No email communication. Had to have PayPal contac..."
Completely satisfied!
"Got my necklace last weekend! So elegant and meaningful necklace :) can be paired to any type of dress a..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: External Source (2) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Took 4 months to arrive!!
Took 4 months to arrive!!! No email communication. Had to have PayPal contac...
Necklace
Never Ever Purchase anything from this scam of a company! I was so disappointed by the so-called Solo Mio. I ordered a 14k Solid White Gold necklace for my wife on March 12th and the company assured me that they will deliver the product within 7-14 business days. Months later, I have not received my surprise gift yet, and the company didn't have the courtesy to inform me of what was going on. Every time I reached out to them in regards to my orders via email, Facebook & Instagram I never got any response. Or sometimes all I could get was generic responses. Honestly, this customer doesn't care about their customers. I spent $100 on the orders that I never received. They are a scam!! Don't purchase from them! They took my money away!!
Completely satisfied!
Got my necklace last weekend! So elegant and meaningful necklace :) can be paired to any type of dress a...
Conclusion
Reviews for Solo Mio show mixed experiences. Some customers received an elegant necklace and timely responses, while others report long delivery delays, unreceived orders and sparse communication. When researching Solo Mio, check advertised shipping windows, available tracking options and seller contact channels before purchase. Consider using payment protections (for example PayPal) and confirm return and refund policies to reduce risk.