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We Collect & Analyze Reviews

Something Navy
Experiences & Reviews

Something Navy is a U.S.-based women’s fashion and lifestyle brand with an e-commerce store selling apparel, accessories and beauty items. Founded from a fashion blog, the label focuses on trend-driven wardrobe staples and direct-to-consumer online retail. Shoppers typically engage via the brand website; common consumer considerations include shipping, international duties, returns and customer-service policies.

Overview & Key Metrics

Reviews Analyzed 3
Positive Sentiment 33%
Latest Review 19d
Overall Rating
2.2

Our Analysis

🎯

Service quality

Customer service is described as responsive by one reviewer, but multiple reports cite slow shipping, chaotic order handling and missed items.

Share of mentions
23%
Weak
💰

Value for money

Some customers find products affordable for perceived quality; others report poor durability and extra shipping/customs costs that reduce value.

Share of mentions
15%
Mixed
⚡

User experience

One reviewer praised the website as user-friendly and easy to navigate; other reviews focus on fulfillment and service rather than site usability.

Share of mentions
8%
Mixed
🔧

Product quality

Opinions split: one reviewer calls items high-end and durable, while another reports pieces that seem low-quality and unlikely to last.

Share of mentions
15%
Mixed
📞

Communication

Some buyers experienced prompt, helpful responses; others report poor follow-up on missing items and unsatisfactory refund handling.

Share of mentions
15%
Mixed
⭐

Overall experience

Overall impressions vary: one positive shopping account contrasts with multiple negative experiences centered on shipping, fulfillment and refunds.

Share of mentions
23%
Weak

View all 3 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 3 reviews

All Customer Reviews

Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025

A
Ashley Moreno
trustpilot.com Oct 01, 2025

Shipping is Something Unacceptable

Their shipping timeframe (3-5 days) to leave the warehouse is Something Unacceptable. S...

N
Nel Son
trustpilot.com Oct 01, 2025

Can’t recommend.

Can’t recommend. Quality is not great - pieces not to last. Chaotic handling. I ordered a set (trousers and jumper) to Europe. Paid high shipping + cu...

U
Urban
Collected.reviews Oct 31, 2022

A Pleasant Shopping Experience At SomethingNavy.com

I recently discovered Something Navy and I am very pleased with my experience. This website is a great resource for anyone looking for everyday clothing essentials, fashion-forward classics, timeless accessories, beauty must-haves, and relatable lifestyle content.

One thing that stood out to me was the variety of products offered on this site. There are many options to choose from when it comes to clothing items such as tops, pants, dresses or even coats. The quality of the clothing seems high-end while still being relatively affordable.

Another highlight of my experience with SN was their customer service team. They were helpful and responded promptly whenever I had any questions regarding purchasing or shipping.

Lastly, I appreciated how user-friendly their website was. It’s easy to navigate through the different sections on the site and find what you’re looking for quickly.


Overall, Something Navy exceeded my expectations in every way possible. Their products are top-notch quality and the customer service team is responsive and helpful making shopping at SN an enjoyable experience

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Conclusion

Reviews for Something Navy show a mix of positive product and website experiences alongside notable complaints about shipping, order fulfillment, and refunds. Several shoppers praised site navigation and responsive staff, while others reported slow warehouse processing, missing items, and disappointing product longevity. Prospective buyers should check shipping timelines, international duties, and return/refund policies before ordering. For international shoppers, verify total costs (shipping plus customs) and monitor fulfillment communications to reduce risk.