Several reviewers say customer support does not respond and that their accounts were locked or deactivated. Some describe navigation and billing steps that block normal account actions. A small number praise affordable, good-quality products and working integration. Some sellers also warn that pricing can leave very little margin for resellers.
Examples from available reviews (Nov 2021 – Feb 2026).
Account locked and support email unresponsive, no support options available.
“They have Zero commucative services other then a bogus inf@ email”
Platform showed items in stock when unavailable and support ignored multiple emails.
“not a single one has been acknowledged or answered.”
Account deactivated without refund discussion, reviewer accuses them of theft.
“they deactivate my account without discussing the refund”
The platform provided affordable, high-quality baby products that boosted my business.
“they are of the highest quality and affordable to my customers.”
Multiple reviews describe accounts being locked or deactivated suddenly, with no discussion of refunds. Some reviewers directly say the company is keeping them from accessing their accounts. No one in this set describes quick or helpful service.
One reviewer says affordable, high-quality baby products helped their business. Another reviewer and one mid-rated comment say the pricing model squeezes seller margins. Only a small number of reviews mention good value.
Several reviewers report usability issues, including being sent back to the billing page and unable to navigate elsewhere. Multiple users say there is no clear way to cancel or reach someone about their account. No reviews mention an interface that feels smooth or intuitive.
One detailed review praises product quality and affordability for customers. Another comment says the integration works but points to low seller margins. Product-quality mentions appear only rarely.
Many reviewers say support does not respond and emails are ignored. Users report having only an email address and no working alternative way to reach the company. Few or none describe getting a prompt or successful reply.
Several one-star reviews focus on locked accounts, poor communication, and broken navigation. At least one high-rated review points to good product quality and affordable pricing. Overall, many negative day-to-day account experiences sit alongside a small number of positive comments on products or pricing.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Account locked and support email unresponsive, no support options available.
“They have Zero commucative services other then a bogus inf@ email”
Platform showed items in stock when unavailable and support ignored multiple emails.
“not a single one has been acknowledged or answered.”
Account deactivated without refund discussion, reviewer accuses them of theft.
“they deactivate my account without discussing the refund”
No contact or cancellation options available, user warns others not to subscribe.
“There is no way to get in contact with them”
Integration works but pricing leaves almost no profit for sellers.
“It's really not a good business model for anyone but sourceofgoods.”
Account changes redirect to billing page, preventing navigation to other pages.
“it redirects me to the billing page”
As an entrepreneur, I must say Source Of Goods has had more benefits on my business than problems. Indeed it has brought good tidings with their entrepreneur plan that allows up to 1000 products. It has allowed receiving a wide range of baby products which has led to rapid growth in my business. I have all that my clients need. Not only that, they are of the highest quality and affordable to my customers. However, we also have had our bad moments with their customer care department. They are unprofessional in how they respond to customers’ needs. They need to upgrade for better services.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Source of Goods is a dropshipping supplier that handles product sourcing and order fulfillment for online retailers. It offers a product catalog merchants can list in their online stores, plus tools to import product details and images. The company manages order processing, shipping, and return coordination for retailers that do not keep inventory. Integrations often connect with storefront platforms and order-management systems to automate inventory updates and fulfillment.