Many customers say deliveries arrive on time and books show up in good condition. Reviews often point to low prices and an easy checkout. Another cluster describes major fulfillment failures, including cancelled orders, partial shipments, and slow or missing support. A few customers mention readability issues such as small print or tight line spacing.
Examples from available reviews (Jun 2022 – Mar 2026).
Easy transaction, fast delivery, product in excellent condition.
“Was an easy transaction fast delivery and product was in excellent condition my nephew loves it.”
Regular shipment updates and books arrived in very good condition.
“Kept me updated on where shipment was and when it would arrive. Books arrived in very good condition.”
Order was cancelled for alleged out-of-stock and refund not yet received.
“it had been cancelled because they didn’t have it in stock.”
A month-long delivery arrived with only one of seven books included.
“only 1 book was in the shipping package.”
Reviews often mention quick shipping and careful packaging. Others describe shipping mistakes, deliveries sent to the wrong place, or packages that arrived incomplete. Reliability looks mixed, with many smooth deliveries alongside clear fulfillment failures.
Many customers point to competitive prices, discounts, and strong value on new and used books. Some reviewers say their orders were cancelled due to pricing errors or that prices were higher after cancellation. Those cancellations drove dissatisfaction with pricing fairness and how refunds were handled.
Buyers frequently describe an easy checkout, straightforward ordering, and items that make recipients happy. Parents and gift buyers often share positive experiences when orders arrive as expected. A smaller group reports stress when orders were cancelled or only partly filled.
Many reviewers say the books matched the description and often arrived in mint or pristine condition. Several comments highlight the illustrations and how well the books work for young readers. A few mention poor readability from small print and tight line spacing, but these reports are uncommon.
Many reviews mention clear tracking updates and quick answers before purchase. Others say messages went unanswered, shipment updates were missing, or surveys arrived too early. Communication stands out for both strong points and noticeable gaps.
Reviews split between consistently smooth purchases and isolated but serious fulfillment issues. Positive feedback centers on fast delivery, undamaged packaging, and low prices. Negative reviews highlight cancellations, missing items, and refunds that never arrived, which sharply reduces trust for those customers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Excellent prices and package arrived sooner than expected.
“Excellent prices and I received the package sooner than I anticipated”
Pleased with the NumberBlocks books purchased for nephew.
“Very pleased with the books for my nephew.”
Found high-quality, well-packaged paperbacks at great prices online.
“It's rare to find such quality paperbacks at great prices these days.”
Smooth checkout, fast delivery, and excellent book condition.
“Really smooth shopping experience. Checkout was simple, delivery was fast, and the book arrived in excellent condition.”
Excellent start-to-finish experience with clear communication and fast delivery.
“Excellent experience from start to finish. Clear communication, trustworthy service, and fast delivery.”
Ordering was simple and order arrived as promised with good quality.
“My order came in as promised and the book was really great quality.”
Stress-free ordering with timely, well-packaged deliveries.
“Ordering has been completely stress-free.”
Trustworthy store with smooth delivery and easy online ordering.
“I always trust in Stevens Books where I can find the books I want.”
Simple ordering and on-time arrival without issues.
“ordering from Stevens Books was so simple and straightforward:) my order arrived exactly when promised wuth no issues at all”
Fast shipping with regular email updates making process stress-free.
“I appreciated receiving regular email updates about my order’s status.”
Order arrived quickly two days after purchase; seller responded promptly.
“I received the books two days after my purchase”
First order arrived early with perfect, undamaged packaging.
“Very satisfied with my first order!”
Books were affordable and delivered quickly, with a 20% discount.
“Books were affordable even better with 20% off.”
Items arrived on time and were brand new as described.
“the books were brand new and exactly as described.”
Order was cancelled and price later shown higher, suggesting dishonest pricing.
“they cancelled my order and marked the price of the book up to $77.”
Order shipped to wrong city and customer service did not respond.
“Extremely poor service.”
Order was cancelled for alleged out-of-stock and refund not yet received.
“it had been cancelled because they didn’t have it in stock.”
Order arrived earlier than expected; will order again.
“Arrived earlier than the expected delivery date.”
Order cancelled for a pricing error and promised refund never arrived.
“I ordered a book which was then cancelled due to a “pricing error””
A month-long delivery arrived with only one of seven books included.
“only 1 book was in the shipping package.”
St. Stephen's Books offers an amazing selection of children's books at incredibly low prices. As a customer, I was blown away by the affordability and quality of their collection.
I had been on the lookout for some classic children's books to add to my collection, and St. Stephen's Books did not disappoint. From "Where The Wild Things Are" to "The Very Hungry Caterpillar," they had all of my childhood favorites.
Even better, they offered collections such as Roald Dahl box sets at unbeatable prices! Not only was it convenient to be able to purchase multiple books in one go, but it also saved me money.
The customer service at St. Stephen's Books was top-notch as well. The staff was friendly and knowledgeable about each book I asked for assistance with
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
St Stephens Books is an online bookstore that sells printed books directly to consumers. Its e-commerce site lists titles with prices and product details. Customers order through the website and receive physical shipments through standard carriers. The site includes online checkout, accepts common payment methods, and shows shipping options during purchase.