Reviews indicate St Stephens Books often offers competitive prices and accurate listings, with many customers receiving books in good condition. Multiple reviewers report timely delivery and helpful order updates, though shipping charges and exchange adjustments have been called out in some cases. Communication shows a mixed pattern: several customers praise shipment updates and follow-up replacements, while others experienced missing tracking, delays or inappropriate survey messages. If you’re considering a purchase, check shipping costs and tracking expectations up front and retain order details in case you need customer service for packaging or delivery issues.
Examples from available reviews (Jun 2022 – Feb 2026).
Excellent price and timely delivery with shipment updates.
“First of all wonderful price.”
Slow and problematic shipping but item eventually arrived intact.
“it arrived, and intact.”
Initial poor packaging bent books, but customer service replaced them.
“they reached out to me and offered to replace my books.”
Package delivered in perfect condition with regular updates.
“Was delivered in perfect condition to me in the States, with regular updates throughout the process 😄”
Customers frequently report helpful, responsive customer service—staff assistance and replacements—though isolated reports point to poor company interactions.
Many reviewers highlight competitive prices and affordable box-set deals; a minority mention added shipping fees or exchange‑rate adjustments.
Most reviewers describe smooth ordering, timely delivery and straightforward checkout; a smaller set report delays, missed dates or premature surveys.
Reviewers commonly report books arriving in good or pristine condition and matching descriptions; occasional packaging issues have been reported and resolved.
Reports vary: some customers received timely shipment updates and follow-up, while others note missing tracking, late updates or unwanted surveys.
Overall impressions are positive for most buyers: good value and acceptable condition; a minority experienced shipping or communication problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Excellent prices and package arrived sooner than expected.
“Excellent prices and I received the package sooner than I anticipated”
Pleased with the NumberBlocks books purchased for nephew.
“Very pleased with the books for my nephew.”
Found high-quality, well-packaged paperbacks at great prices online.
“It's rare to find such quality paperbacks at great prices these days.”
Smooth checkout, fast delivery, and excellent book condition.
“Really smooth shopping experience. Checkout was simple, delivery was fast, and the book arrived in excellent condition.”
Excellent start-to-finish experience with clear communication and fast delivery.
“Excellent experience from start to finish. Clear communication, trustworthy service, and fast delivery.”
Ordering was simple and order arrived as promised with good quality.
“My order came in as promised and the book was really great quality.”
Stress-free ordering with timely, well-packaged deliveries.
“Ordering has been completely stress-free.”
Trustworthy store with smooth delivery and easy online ordering.
“I always trust in Stevens Books where I can find the books I want.”
Simple ordering and on-time arrival without issues.
“ordering from Stevens Books was so simple and straightforward:) my order arrived exactly when promised wuth no issues at all”
Fast shipping with regular email updates making process stress-free.
“I appreciated receiving regular email updates about my order’s status.”
Order arrived quickly two days after purchase; seller responded promptly.
“I received the books two days after my purchase”
First order arrived early with perfect, undamaged packaging.
“Very satisfied with my first order!”
Books were affordable and delivered quickly, with a 20% discount.
“Books were affordable even better with 20% off.”
Items arrived on time and were brand new as described.
“the books were brand new and exactly as described.”
Order was cancelled and price later shown higher, suggesting dishonest pricing.
“they cancelled my order and marked the price of the book up to $77.”
Order shipped to wrong city and customer service did not respond.
“Extremely poor service.”
Order was cancelled for alleged out-of-stock and refund not yet received.
“it had been cancelled because they didn’t have it in stock.”
Order arrived earlier than expected; will order again.
“Arrived earlier than the expected delivery date.”
Order cancelled for a pricing error and promised refund never arrived.
“I ordered a book which was then cancelled due to a “pricing error””
A month-long delivery arrived with only one of seven books included.
“only 1 book was in the shipping package.”
St. Stephen's Books offers an amazing selection of children's books at incredibly low prices. As a customer, I was blown away by the affordability and quality of their collection.
I had been on the lookout for some classic children's books to add to my collection, and St. Stephen's Books did not disappoint. From "Where The Wild Things Are" to "The Very Hungry Caterpillar," they had all of my childhood favorites.
Even better, they offered collections such as Roald Dahl box sets at unbeatable prices! Not only was it convenient to be able to purchase multiple books in one go, but it also saved me money.
The customer service at St. Stephen's Books was top-notch as well. The staff was friendly and knowledgeable about each book I asked for assistance with
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
St Stephens Books is an online bookseller that lists printed titles for consumers. People searching reviews for St Stephens Books typically look for information about pricing, shipping speed, packaging and product condition, customer service responsiveness, and whether box sets or children’s titles are available. Review-focused searchers often compare shipping costs, delivery tracking and return or replacement handling when evaluating this retailer.