This set of reviews highlights a split between product and service: the reviewer found Starlight’s chandeliers to be good quality and affordably priced, but experienced poor in-store assistance. Consumers evaluating Starlight should weigh reported product value against potential service and communication issues. Before purchasing, try confirming staff availability, escalation procedures, and return or support policies. If in-store help is critical, consider contacting customer service ahead of a visit or checking additional reviews for service consistency.
Examples from available reviews (Feb 2026).
Previous purchases were good, but recent customer service was poor.
“I spent a better part of my day in their store but was left unattended.”
Reviewer initially trusted staff but experienced slow, inattentive service and an unresponsive manager during an in-store visit.
Reviewer described chandeliers as affordable and explicitly noted the price as a positive factor in purchasing decisions.
In-store experience was negative: the reviewer spent much time unattended and left dissatisfied, deciding to seek another store.
Reviewer called the chandeliers "quality" and bought multiple fixtures, indicating a positive view of product build and selection.
Customer care was described as sluggish and unhelpful; escalation to a manager did not resolve the reviewer’s concerns.
Overall mixed-to-negative: good products and pricing were outweighed by poor in-store service and unresolved complaints.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
Starlight Lighting made my house look bright from their wide range of lamps. I got quality chandeliers from them at an affordable price. I developed some confidence in their customer service and products. I went back to get some good lighting for my office. I must say I was disappointed. The customer care service was too sluggish and seemed not to have a better understanding of the products. I spent a better part of my day in their store but was left unattended. I requested my case be heard by the customer care service manager but he also did not care. Am now looking for a better store.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Starlight is a lighting retailer focused on indoor fixtures such as chandeliers, lamps, and related lighting solutions for homes and offices. The brand is commonly reviewed by consumers for product selection, pricing, and in-store experiences. People researching Starlight reviews typically check product quality, value, and service responsiveness before buying.