Reviews Analyzed
21
We Collect & Analyze Reviews
Stefania Mode
Experiences & Reviews
Stefania Mode is an online clothing seller name consumers may encounter when shopping for apparel. When researching this seller, verify contact details, payment protection options, shipping terms, and return policies before purchasing. Look for independent verification (payment guarantees, clear return address, and traceable shipping) to evaluate trustworthiness.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
21d
Overall Rating
1.2
Our Analysis
🎯
Service quality
Reviewers frequently report problems with cancellations, returns and refunds: delays, partial refunds, or denials and long resolution times.
Share of mentions
Weak
16%
💰
Value for money
Many buyers describe purchases as poor value due to non-delivery, partial refunds, or items that differ from product images.
Share of mentions
Weak
10%
⚡
User experience
Common issues include long shipping times, missing deliveries, incorrect items and inconsistent sizing; a small number report a satisfactory fit.
Share of mentions
Weak
20%
🔧
Product quality
Product reports vary: several customers received poor or incorrect items, while a minority praised fabric quality and true-to-size fit.
Share of mentions
Weak
12%
📞
Communication
Many reviewers report unresponsive or automated customer service, unanswered emails, and inconsistent or evasive replies from the seller.
Share of mentions
Weak
20%
⭐
Overall experience
Overall impressions skew negative: frequent reports of delivery problems, refund disputes and product mismatches, with few positive experiences.
Share of mentions
Weak
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2025 – October 2025).
This skirt is so beautiful and true to…
"This skirt is so beautiful and true to size.The fabric is so soft..."
Meghan Martins
Trustpilot
Oct 01, 2025
Featured for: Positive product-quality, true-to-size example
Do not order from this company!!!!
"Do not order from this company!!!!! The pictures of clothing look stylish and the price is affordable however the clothing looks very different ( colo..."
VIANNA BRISCOE
Trustpilot
Oct 01, 2025
Featured for: Long shipping and return problems
100% scam
"Placed an order that never arrived! Had to email "company" to get a tracking number. Waited over a month and checked tracking often. Tracking claimed..."
Julie Vermette
Trustpilot
Oct 01, 2025
Featured for: Order never arrived; refund dispute
Do not deal with this scam of a company!
"Do not under any circumstances do business with this company, it falsely states it is selling Lane Bryant clothing when in fact it is not. This is a s..."
Darcy
Trustpilot
Oct 01, 2025
Featured for: Alleged impersonation and scam reports
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
H
Harriet Volpe
trustpilot.com
Oct 01, 2025
What a scam!!
What a scam!!! The clothes are very poor quality and look nothing like the pictures shown. When I told them dress was too small, they asked for pictur...
V
VIANNA BRISCOE
trustpilot.com
Oct 01, 2025
Do not order from this company!!!!
Do not order from this company!!!!! The pictures of clothing look stylish and the price is affordable however the clothing looks very different ( colo...
M
Meghan Martins
trustpilot.com
Oct 01, 2025
This skirt is so beautiful and true to…
This skirt is so beautiful and true to size.The fabric is so soft...
J
Julie Vermette
trustpilot.com
Oct 01, 2025
100% scam
Placed an order that never arrived! Had to email "company" to get a tracking number. Waited over a month and checked tracking often. Tracking claimed...
D
Darcy
trustpilot.com
Oct 01, 2025
Do not deal with this scam of a company!
Do not under any circumstances do business with this company, it falsely states it is selling Lane Bryant clothing when in fact it is not. This is a s...
N
Nancy Anderson
trustpilot.com
Oct 01, 2025
I placed an order over a month ago
I placed an order over a month ago. Which I thought was from Lane Bryant. I never got my package. Said it was delivered by the post office. I went to...
F
Felisha Callen
trustpilot.com
Oct 01, 2025
Waited over a month to get the items I…
Waited over a month to get the items I ordered, which never arrived and now I am arguing...
M
Mom
trustpilot.com
Oct 01, 2025
It took well over a month to get a…
It took well over a month to get a reply to tell me it was delivered but I got nothing I...
D
Debbie Bohlken
trustpilot.com
Oct 01, 2025
Modeslug Scam (makes you think you are ordering from Lane Bryant-FB ad)
Seems like I have company here in being scammed. They said package was delivered and I've been in my living room the whole time by the bay window and...
l
linda hughes
trustpilot.com
Oct 01, 2025
Unfortunately this is a scam
Unfortunately this is a scam. Says my package was delivered yesterday. No package. Three attempts to contact store with...
A
Amanda Dean
trustpilot.com
Oct 01, 2025
SCAMMERS
Would give 0 star ... SCAM for sure. I ordered what should have been clothes from Lane Bryant. It says on the t...
D
David Bell
trustpilot.com
Oct 01, 2025
Crap clothing
To double up on my previous review about this company now PayPal can’t get a resolve either, so...
S
Susan Worth
trustpilot.com
Oct 01, 2025
Do not use this company
Do not use this company. Items are ter...
K
Kerry Burks
trustpilot.com
Oct 01, 2025
I’ve ordered a Ralph quarter zip from…
I’ve ordered a Ralph quarter zip from one company but the email was in a different company name it looks cheap and...
G
Gary Robinson
trustpilot.com
Oct 01, 2025
Sham site
My wife ordered what was meant to be a waterproof coat in size XL, received a totally different coat and a size that doesn’t even fit my 10 year old g...
t
tony jones
trustpilot.com
Oct 01, 2025
Avoid this company like the plague
Avoid this company like the plague I ordered a coat last month, then cancelled the order, within their within their 24hour time frame, they dispatched...
R
Ralf J
trustpilot.com
Oct 01, 2025
Not received the item I wanted.
Not received the item I wanted. Tried to reach out to customer service, but everytime I got the same automatic repl...
D
Darren Meeson
trustpilot.com
Oct 01, 2025
Ordered two of the same items
Ordered two of the same items, in different colours, in the same size, by their admission, apparen...
C
Customer
trustpilot.com
Oct 01, 2025
Items not received.
My package has been stuck in shipping for three weeks. FedEx informed me that Modes did not provide the necessary documentation for customs clearance...
K
Kacper Mizerski
trustpilot.com
Oct 01, 2025
I ordered shoes, I didn't get them and I have no money
I ordered shoes(rick owens drkshdw distressed low-top sneakers) like a month ago and after i ordered them(18 june 2023) i received an email thats sayi...
Conclusion
Across the provided reviews, recurring concerns center on delivery failures, slow or partial refunds, unresponsive customer service, and items that do not match listings. Several customers report long waits for tracking updates or packages marked delivered but never received; others describe receiving wrong sizes or poor-quality garments. A small number of reviews note acceptable product fit and fabric. If you consider ordering, prioritize payment methods with buyer protection (PayPal or credit cards), save all order confirmations and ad screenshots, and be prepared to open a dispute if shipment or returns are unresolved.