Reviews for StoryBoards show a clear pattern: many customers report attractive prints, straightforward ordering and fast fulfillment, making the product suitable for testing with small orders. However, a consistent minority experienced billing surprises (notably VIP charges) and slow or missing customer support responses. Several customers also reported image cropping and adhesive or material concerns, so check image previews and mounting methods before a large purchase. Before ordering, verify checkout options and membership opt-ins, and consider ordering a small batch to confirm print and adhesive performance.
Examples from available reviews (Nov 2022 – Feb 2026).
Unwanted VIP charge, poor support, but refund was eventually issued.
“I had a charge for 39.99 for the VIP which I did not authorize.”
Durable, well-printed tiles made creating a personalized wall quick and easy.
“they were durable and printed beautifully”
Product is nice, easy to order, and delivered quickly.
“Very nice product. Easy to order. Fast turn around time.”
Customer finds photo quality poor compared to other services.
“Visual photo quality is poor compared to others I've used.”
Service experiences are mixed: several customers note quick processing and fast delivery, while others report difficult refund processes and inconsistent support responsiveness.
Perceived value varies: some buyers find the tiles reasonably priced, but multiple reviews describe unexpected VIP charges, fee increases, or discounts not applied.
Ordering and account experiences are inconsistent: some users found the site easy and ordering simple; others report checkout errors, hidden opt-ins, or missing account features.
Most reviewers praise print quality, appearance and quick turnaround; however, recurring issues include cropped images, adhesive failures, and concerns about material sturdiness.
Communication complaints focus on unreturned messages, missing tracking, and no replies; a minority of reviews mention clear or timely responses.
Overall impressions are mixed: many customers are satisfied with the final tiles and speed, while a notable subset reports billing or support problems that harmed their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Boards are good quality for the price and easy to mount.
“The boards are really nice quality for the price.”
Picture prints turned out beautifully.
“They picture came out beautifully...”
Customer expresses strong enthusiasm and affection for product.
“Love love love them”
VIP membership was canceled but the $39.99 refund was not issued.
“I got the unwanted vip membership canceled but no refund of the 39.99. What a scam”
Unexpected $39.99 charge required canceling the card and disputing payment.
“they added a$39.99 charge”
Reviewer was enrolled into multiple monthly subscriptions and suffered large losses.
“They scam you into purchasing monthly subscriptions.”
Blindsided by a $40 charge and disappointed by product materials.
“I was also blindsided by the $40 charge on my account because I failed to see the VIP Membership button which was automatically turned on.”
Promotion led to unexpected monthly charges via checkout practices.
“I didn't know about the SCAM at checkout”
Customer was billed monthly for several months and will not return.
“they billed me every month for four months”
Reviewer strongly advises rejecting the VIP membership offer.
“Reject the VIP membership, by all means even if they tell you it is 90% off...”
Customer was charged an unwanted VIP membership and had cancellation difficulties.
“they were charging me for VIP membership which I did NOT SIGN UP FOR.”
Accidentally selected VIP membership; company canceled and refunded the order.
“NEVER DO BUSINESS WITH THESE HEARTLESS PEOPLE”
Received dark boards but company replaced them and customer will buy again.
“they happily replaced them with different pictures for me.”
Reviewer calls the company a scam and warns others.
“SCAM. Do not take their bait!!!”
Reviewer was charged unauthorized fees and found no satisfaction guarantee.
“I was charged for things I did not authorize.”
Customer alleges unauthorized membership charges and non-delivery of order.
“They scam me out of my money and didn’t send my order.”
Reviewer reports lack of communication and missing tile delivery.
“Still haven't received my tiles!!”
Reviewer accuses company of charging a $29 monthly membership and calls them scammers.
“try and get $29 a month for a membership fee.”
Reviewer reports hidden membership fees and repeated unauthorized monthly charges.
“I was charged $180 until I noticed.”
Customer loves the tiles and considers them a great gift.
“I absolutely LOVE my tiles!”
I recently had the opportunity to try out 'Storyboards' and I must say, I am thoroughly impressed! Their unique picture wall solution allowed me to create a beautiful story using affordable photo tiles.
The process was simple: just upload your favorite photos, click and stick them onto their tiles, and start creating your own personalized story. What's great is that you can mix and match the tiles as much as you’d like until you are happy with how it looks.
What stood out to me most was the quality of each tile - they were durable and printed beautifully, making my pictures look even better than they did on my phone screen! The installation process was also incredibly easy; it only took a few minutes for me to have my entire picture wall up!
Overall, Storyboards gave me an amazing customer experience with exceptional product quality – I would highly recommend this service for anyone looking to add some personal touch into their home décor.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
StoryBoards is an online retailer of customizable printed photo tiles and wall-display products. The company markets printable tiles meant for creating photo walls and typically sells through a web-based ordering process. Offerings may include one-time purchases and a recurring VIP/subscription option for customers who want ongoing access to discounts or perks.