Across the supplied reviews, customers consistently report fast shipping, intact packaging and reliable fulfilment, which appear to be recurring strengths. Reviewers also note competitive pricing and good deals, including free delivery on large orders. Product comments point to high satisfaction with rackets, strings and balls, with only occasional stock issues mentioned. Communication via email and phone is repeatedly described as polite and helpful, and several reviewers state they would buy again or recommend the retailer.
Examples from available reviews (Oct 2017 – Feb 2026).
Smooth purchase, quick delivery, excellent product quality and helpful support.
“my experience was exceptional.”
Competitive prices, free delivery for large orders, reliable ordering.
“The price is always competitive.”
Helpful, responsive staff via phone and email; satisfied with racket.
“Very helpful, easy to speak to someone on the phone and very responsive by email.”
Easy online ordering and customization; fast delivery, protected packaging.
“Easy on line ordering and customising of the racket and fast delivery.”
Reviews repeatedly cite fast dispatch, reliable delivery and careful packaging; customers report smooth order processing and consistent fulfilment.
Multiple reviewers mention competitive prices, good deals and free delivery on large orders, indicating consistent perceived value.
Customers find the website and ordering process easy, with good product choice and customising options; one review noted a stock sizing issue.
Shoppers report high-quality rackets, fresh strings and well-performing balls; product arrivals are described as intact and matching expectations.
Buyers frequently highlight polite, knowledgeable support by email and phone, plus clear product information and timely responses.
Many reviewers recommend the retailer, expressing satisfaction with purchases, repeat buying intent and relief over reliable large-order handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (12) · Reviews (1) · Quotes shortened · As of: February 2026
I recently purchased some tennis equipment from Stringers World, and I have to say that my experience was exceptional. The website is well-designed, easy to navigate, and has a wide range of products available for different racket sports including tennis, badminton, squash, table tennis & more.
The order process was smooth and hassle-free; the delivery was quick and efficient. The items arrived in pristine condition with no damages whatsoever. Upon inspection, it's clear that the quality of the gear is excellent - they truly are specialists when it comes to racket sports.
In addition to their great product selection and high-quality merchandise, Stringers World also offers fantastic customer service. Any questions or queries I had were answered promptly by their knowledgeable staff via email.
Overall, my experience shopping with Stringers World exceeded my expectations. I would highly recommend this retailer for anyone who needs any kind of racket sport accessories or equipment.
Improved services since website change; reviewer recommends company.
“Great services, since they’ve changed website.”
Company processed payment but failed to communicate.
“No communication, quick enough to take my money through.”
Unexpected customs duties charged; reviewer expected costs included in shipping.
“I paid 50 euros taxes for approx 100 euro order.”
Reviewer faced high customs and duty charges not disclosed on site.
“il corriere mi ha chiesto 82,00 euro di dazi tasse doganali!!!”
Duplicate card payment made and the store refused to refund.
“I accidentally repeat used my credit card to make a payment, the store refused to refund.”
Website inaccuracies caused order issues and complaints went unanswered.
“When I received my orders, it was incomplete and 2 items are missing that were ticked on the list.”
Parcel never arrived; seller sided with courier, leaving customer without resolution.
“I ordered a racket at Stringers' World which never arrived.”
Competitive prices, sign-up discount saved money; will check again.
“I got my first discount for signing up and saved me about £5 - so felt it was good.”
The reviewer received great prices and service.
“Great Prices and Service.”
The reviewer always received great service and prices.
“Always great service and prices”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stringers World is a specialist online retailer focused on racket sports equipment and accessories, including strings, rackets, grips, balls and related items. Consumers researching the company will typically look for information about product range, shipping, pricing and customer support before buying. This summary is intended to help shoppers find consistent signals in real customer feedback about ordering, delivery and product satisfaction.