Review data for Stumps is limited but indicates potential issues consumers commonly check: long shipping times, unresponsive customer service, and discrepancies between product listings and received items. One reviewer reported nearly a month-long delivery, lack of phone/email responses, and an item that differed from the website description. If you consider purchasing, verify estimated delivery times, request clarification about item details, and confirm return or refund policies beforehand. Prioritize sellers with clear shipping windows and documented customer support channels to reduce purchase risk.
Examples from available reviews (Feb 2026).
Order arrived late, item differed from description, and customer service was unresponsive.
“They weren’t responding to any of the emails that I sent.”
Order arrived nearly a month after purchase; reviewer described the shipping time as unreasonable and a major source of dissatisfaction.
Reviewer noted low advertised prices but said the received item did not match the description, reducing perceived value for the price paid.
Website was initially described positively, but issues with delivery and support during the order process negatively affected the overall user experience.
The item received differed from its online description; the reviewer expressed disappointment with the product's quality relative to expectations.
Reviewer reported unresponsive customer service: missed calls and unanswered emails despite promises to respond within four working hours.
The reviewer discouraged others from buying after experiencing long delivery, poor communication and a product that did not match its description.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
BUYER BEWARE!!!
Initially I thought it was great. Lowest prices, great website. But it took close to a month to receive my order - really unreasonable shipping time in today's online shopping environment - when my order arrived the quality of the item was completely different than it's description on their website - very disappointing. The worst part is that during all this time my order was delayed, they never answered the phones during the hours, or get back to you when they say “we will get back to you within 4 working hours”. They weren’t responding to any of the emails that I sent. Highly DONT recommend
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stumps is a retail brand consumers research for shipping reliability, product accuracy, pricing and customer support. People searching reviews about Stumps commonly look for information on delivery times, item descriptions, return and contact responsiveness to assess purchase risk.