Reviewers often describe Sugarwish as easy to order from, well packaged, and quick to ship. Many like that recipients can choose their own items and say it works well for corporate gifts and last-minute sending. Some reviews flag freshness and quality issues, including stale or dried-out cookies and uneven toppings. Others say subscriptions or bundle deals did not feel worth what they expected.
Examples from available reviews (Nov 2021 – Feb 2026).
Simple, unique gifting where recipients choose their items and packaging is beautiful.
“What an easy way to send a gift that is truly unique!”
Shipping was super fast and the packaging was loved.
“Super fast on shipping and loved the packaging.”
Multiple order delays, incorrect flavors, and stale cookies after poor communication.
“they're stale and taste pretty bad.”
Three-month package did not provide the expected monthly value.
“Each month is nowhere near a $30 value.”
Several reviews point to fast shipping and helpful customer service. A smaller group reports delays, wrong flavors, and replacement issues that were not resolved, which hurt the gift experience.
Some reviewers say individual gifts feel reasonably priced and worth it because recipients pick what they want. A separate set questions the value of multi-month packages or higher-priced items, saying those options did not meet expectations.
Most comments call the platform quick and easy, making corporate and personal gifting simple. A few reviews mention not being able to change selections or having limited recipient choices, which caused frustration in a handful of cases.
Many customers like the selection and describe the treats as tasty and high quality. Recurring complaints mention freshness issues such as dried or stale cookies, hard icing, and toppings that did not match the photos.
Several reviewers say support replied quickly, and some received refunds. Others describe weak communication during delays and order problems, suggesting uneven follow-through when fixing issues.
A large share of feedback comes from repeat buyers who cite packaging, convenience, and the range of products. Reviews also show a clear split between highly satisfied orders and a smaller but noticeable group of negative experiences tied to freshness, fulfillment, and subscription value.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
My love for cookies will make me travel long distances. This is especially when I have a movie to watch for long hours. With time I have seen my daughters develop the same passion for cookies. This made me discover Sugar Wish. Their cookies are awesome. In addition, they have other products such as chewies, candies, and chocolates which are affordable and well packed. As a result, it has added to our list and has made our movie-watching moments more exciting. As a family, we are always looking forward to this. For me, any time is cookies’ time as long as they are from Sugar wish.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sugarwish runs an online gifting site for curated candy, snacks, and treats for individuals and businesses. People can place single orders or send bulk corporate gifts using the website and business ordering tools. Senders buy gifts that ship to recipients, with themed boxes and assorted options like cookies and popcorn. Sugarwish offers shipping and packaging choices and online account tools for corporate gifting programs.