Customer received well-crafted, good-value necklace with excellent customer service.
“wonderful and friendly customer service”
Some buyers describe well-made necklaces and friendly support. Others say several bangles tarnished within months and their warranty claim was denied. Reviews show a clear split between happy customers and those dealing with product failure and unresolved warranty issues.
Examples from available reviews (Oct 2021 โ Feb 2026).
Customer received well-crafted, good-value necklace with excellent customer service.
“wonderful and friendly customer service”
All seven bangles tarnished within six months and warranty was denied.
“all seven of the bangles tarnished.”
One reviewer describes customer service as โwonderful and friendlyโ when buying a necklace. Another says a warranty claim was denied after a product failed, pointing to uneven after-sales outcomes.
At least one customer calls a necklace well made and good value. Another reports several bangles tarnished quickly, which undercuts the value of those purchases.
Experiences range from receiving a well-made necklace to ending up with multiple tarnished bangles. Some customers report an easy, satisfying purchase, while others had to chase a warranty fix.
Feedback includes a well-crafted necklace and a report of seven bangles tarnishing within six months. That tarnishing complaint covered several items from one buyer, suggesting a serious quality failure in that case.
One review notes friendly, helpful communication from staff. Another says a warranty was denied after product problems, suggesting a breakdown in how the claim was handled or how the policy was applied.
Impressions are split between praise for craftsmanship and strong frustration over product failure and a denied warranty. Together, the two reviews show sharply different customer outcomes.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: February 2026
All seven bangles tarnished within six months and warranty was denied.
“all seven of the bangles tarnished.”
Sunshine Jewelry has wonderful and friendly customer service and their products are truly special! Their necklaces are truly wonderful gifts that support a really great cause! The products are well priced and great value for money. We received our shipment yesterday, and the quality was as good as pictured and expected. Can't get better than that! It is a good place to buy cute pieces that are crafted with great care by their onsite master goldsmith for friends and family, and a solid cause. And as a family business, it's clear they are customer-oriented, and they have invested in customer satisfaction. 100% worth buying here! Thanks again Sunshine Jewelry!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sunshine Jewelry sells necklaces, bracelets, rings, and earrings. Each product page lists details such as materials and care instructions. Customers order through the online store using standard payment methods. Support is available by email and phone for order questions and returns.