Skip to content
We Collect & Analyze Reviews

Swag
Experiences & Reviews

Swag (Swag.com) is an e-commerce provider of branded merchandise and custom promotional products for businesses. Common offerings include custom apparel, corporate gifts, and promotional items with options for logo printing and personalization. Companies typically use Swag to order bulk branded items for marketing, onboarding, events, or employee gifts. When researching Swag, look for product catalogs, customization options, fulfillment and shipping details, and customer support policies.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1434d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Reviewer describes responsive customer service that addressed a delivery issue quickly and followed through to ensure the item arrived on time.

Share of mentions
20%
Mixed
💰

Value for money

The provided review does not mention pricing, discounts, or perceived value, so there is no evidence to assess cost or value for money.

Share of mentions
0%
Mixed
⚡

User experience

Ordering and website UX are described as simple and easy to use, with accurate color selection and a straightforward checkout experience.

Share of mentions
20%
Mixed
🔧

Product quality

The reviewer reports the sweatshirt was great quality with accurate color matching and that the item met their specifications.

Share of mentions
20%
Mixed
📞

Communication

Reviewer notes prompt replies and clear communication during a delivery issue, including proactive updates to resolve the problem.

Share of mentions
20%
Mixed
⭐

Overall experience

Single reviewer expresses a fully positive overall experience, satisfied with product, service, and ease of ordering, and intends to reorder.

Share of mentions
20%
Mixed

View all 1 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

K
Krystal Robert
Collected.reviews Nov 10, 2021

Sweatshirt

Swag.com has a large variety of items to choose from. I ordered a sweatshirt and the quality was great. I love their commitment to their customers and dedication to customer service. The ordering process was simple, the color match was accurate, and the website was easy to use. There was a slight delivery issue with my order and they jumped on the issue, were communicative, and ensured I got the item on time. They quickly replied to my questions. Everything was great quality and done exactly the way I wanted. I cannot say there was anything that I didn't enjoy about the ordering experience. Hoping to work with them again!

Share Your Experience

Help other customers by sharing your experience with Swag. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

The single available review highlights good product quality, accurate color matching, an easy website experience, and responsive customer service that resolved a delivery issue. Because only one review is provided, this is limited evidence rather than a comprehensive pattern. Prospective buyers should verify pricing, lead times, and customization proofs before ordering, and confirm return or issue-resolution policies. For specific concerns, contact Swag's support to confirm delivery timelines and sample options.