Reviews Analyzed
21
We Collect & Analyze Reviews
Tacticalxmen
Experiences & Reviews
Tacticalxmen is an e-commerce seller of tactical equipment and accessories, including plate carriers, vests, helmets and related gear. The company operates an online storefront with product listings, sizing and order options and provides customer support channels for pre- and post-sale questions. Consumers researching Tacticalxmen typically look for product fit, build quality, shipping and support responsiveness.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
22d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Most reviews praise fast, helpful customer service and timely issue resolution; a single older review reported unanswered phone calls.
Share of mentions
Strong
25%
💰
Value for money
Few reviewers comment on price; one flagged high return costs (later resolved), another noted product value (ceramic plates versus cheaper alternatives).
Share of mentions
Mixed
3%
⚡
User experience
Site navigation and ordering are described as straightforward; customers note smooth order changes and staff assistance when information errors occur.
Share of mentions
Strong
8%
🔧
Product quality
Multiple reviews report items arriving as described, in good condition, comfortable to wear and constructed from quality materials.
Share of mentions
Strong
19%
📞
Communication
Reviewers frequently cite prompt replies, tracking updates and proactive outreach (often naming Sylvia); one reviewer had issues with automated/unanswered calls.
Share of mentions
Strong
17%
⭐
Overall experience
Overall reviewer sentiment is positive: most buyers report satisfactory purchases, on-time or fast delivery and willingness to recommend or reorder.
Share of mentions
Strong
28%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Noise Canceling headset
"When I bought my good on the website, I got an email and it showed the way to track my parcel. However,I return to the website several times and it has no track information about my parcel.Also, they shows that if consumers have problems they can call a number but regardless of how many times I called, I never talked to a human being. I only got automated responses and my calls were always unanswered. Personally,I think it could be better to provide an email address.
Anyway, good luck but I don’t think I’ll order from this site again and I don't recommend it .
"
Manuel G
Collected.reviews
Dec 13, 2021
Featured for: Tracking issues, unanswered calls, negative
Ordered something out of stock, and got amazing help
"I ordered a color of plate carrier that was out of stock and Sylvia reached out to me with other options and colors, Sylvia was awesome and didn’t onl..."
Jonathan
Trustpilot
Oct 01, 2025
Featured for: Proactive agent Sylvia; stock issue resolved
TacticalXmen UTA Lightweight Quick Release Plate Carrier Tactical Vest
"I got the plate carrier mentioned in the title. It has some differences to the more common ones but, feels good and conffortable when wearing it. the..."
Special Tactics
Trustpilot
Oct 01, 2025
Featured for: Detailed product fit, features, comfort
Great products and customer support
"Great products and customer support! The shipment to Germany was way faster than expected. Although I ordered a wrong siz..."
Alexander Schmidt
Trustpilot
Oct 01, 2025
Featured for: Return cost concern; support provided
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Samir Badran
trustpilot.com
Oct 01, 2025
The vest arrived on estimated the…
The vest arrived on estimated the estimated delivery date even after I made a couple of errors with my personal information, Sylvia reached out to me...
C
Chris Manokoune
trustpilot.com
Oct 01, 2025
Best Customer service
Best Customer service , fast replies, All answers were answered. Couldn’t ask for...
J
Jason Pallardy
trustpilot.com
Oct 01, 2025
Great customer service and product selection…
Customer service and product selection are top notch! I...
p
purple
trustpilot.com
Oct 01, 2025
Amazing customer support and team!
I had an outstanding experience with TacticalXmen's customer service team. I was having some issues with tracking my package and their responsiveness...
J
Jhunkbrazil
trustpilot.com
Oct 01, 2025
Wide range of high-quality products 🤩
Tacticalxmen offers a wide range of high-quality products. The website navigation i...
s
ster joke
trustpilot.com
Oct 01, 2025
service was good
Shipment came pretty fast, and customer service was amazing with communicating with...
T
Theo
trustpilot.com
Oct 01, 2025
Amazing company with great products
Amazing company with great products. Sweet...
P
Paul Jackson
trustpilot.com
Oct 01, 2025
Purchased a Lii Gear product with these…
Purchased a Lii Gear product with these guys and it arrived very fa...
U
United Poolscapes
trustpilot.com
Oct 01, 2025
Great service as I have emailed them…
Great service as I have emailed them several times, and they respond very rapidly to my questions...
F
F J B
trustpilot.com
Oct 01, 2025
Great customer service
Great customer service. Quick response. Quick shipping. Had an iss...
J
Jonathan
trustpilot.com
Oct 01, 2025
Ordered something out of stock, and got amazing help
I ordered a color of plate carrier that was out of stock and Sylvia reached out to me with other options and colors, Sylvia was awesome and didn’t onl...
S
Special Tactics
trustpilot.com
Oct 01, 2025
TacticalXmen UTA Lightweight Quick Release Plate Carrier Tactical Vest
I got the plate carrier mentioned in the title. It has some differences to the more common ones but, feels good and conffortable when wearing it. the...
A
Alexander Schmidt
trustpilot.com
Oct 01, 2025
Great products and customer support
Great products and customer support! The shipment to Germany was way faster than expected. Although I ordered a wrong siz...
I
Ian
trustpilot.com
Oct 01, 2025
Excellent customer service
Customer service will always be there to help for most...
P
Preston W
trustpilot.com
Oct 01, 2025
So far so good
So far, service with this company is great, I changed my mind about what color I wanted a product after I ordered...
M
Mental Crisis
trustpilot.com
Oct 01, 2025
A professional company with good…
A professional compan...
D
Dragon gamer
trustpilot.com
Oct 01, 2025
Customer service was great
Customer service was great. I asked for a status about my order, they responded within few hours and sent me a tra...
L
Lil' Peter's “Lil' Peter's Air
trustpilot.com
Oct 01, 2025
Outstanding experience
The product I received was absolutely fantastic and the customer servic...
S
Scott Mundell
trustpilot.com
Oct 01, 2025
Great helmet
...
A
Airsoft Review Argentina
trustpilot.com
Oct 01, 2025
Fast response
Fast response, precise an...
Conclusion
Recent reviewer feedback shows consistent strengths in customer support and product quality: many buyers report fast replies, proactive staff assistance and gear that matches descriptions. Multiple reviews mention quick shipping and satisfactory condition on arrival; product comments include comfort and materials (plate carriers, helmets). A small number of comments raise tracking or phone-response concerns—one older review described automated/unanswered calls. If you prioritize responsive customer service and accurate product listings, reviews indicate Tacticalxmen commonly delivers; if tracking and phone contact are critical, confirm current contact options before ordering.