Reviews show consistent reports of strong customer support: several customers describe prompt refunds, replacements or compensation when problems occurred. Many shoppers praise the site’s deals, easy ordering and quick checkout, which can make Tanga attractive for bargain hunting. However, product quality and shipping reliability appear uneven, with multiple reports of damaged, missing or incorrect items. Before buying, check product descriptions and images carefully, review shipping timelines, and confirm the return or guarantee policies so you can act quickly if an item is missing or defective.
Examples from available reviews (Jul 2022 – Feb 2026).
Company provided excellent customer-friendly service and strong guarantee.
“Your company is very client friendly”
Customer service quickly reordered missing promotional item and resolved issue.
“They let me know very quickly my 2nd one was reordered and would be on its way!”
Items were charged but not received and company did not respond.
“Your silence only causes mistrust and I will not order from Tanga again.”
Reviewer says product is poorly designed and manufactured.
“It's a worthless piece of crap.”
Mostly positive reports of fast, helpful customer support and successful refunds or replacements after issues.
Several reviewers highlight discounts, daily deals and competitive prices that influenced purchase decisions.
Mixed feedback: many find ordering, checkout and delivery straightforward, while others report slow shipping or transit damage.
Frequent complaints about items arriving damaged, defective, incomplete or not matching listings; some customers report satisfactory products.
Some reviews praise prompt replies and clear resolution offers; a smaller set describes no response or unresolved order questions.
Overall mixed: many shoppers report positive purchases and quick problem resolution, while others experienced missing or faulty items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · resellerratings.com (15) · bbb.org (10) · Reviews (10) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service quickly reordered missing promotional item and resolved issue.
“They let me know very quickly my 2nd one was reordered and would be on its way!”
Buyer praised prices and company as great to do business with.
“Great prices and a great company to do business with.”
Items were charged but not received and company did not respond.
“Your silence only causes mistrust and I will not order from Tanga again.”
Customer support promptly refunded a nonworking product.
“Contacted customer support and was promptly refunded.”
Customer service promptly offered a return or 50% off; reviewer kept item.
“offered to have it returned or I could keep it for %50 off.”
Cordless vacuum stopped working after a few short uses.
“it cleans for about 5 minutes and then quits.”
Received a different product than pictured; item did not match order.
“the picture doesn't match to the one I ordered.”
Reviewer says product is poorly designed and manufactured.
“It's a worthless piece of crap.”
Customer support was A+ and smoothed out issues.
“Tanga Customer support was A+”
Offer as advertised; gift sent quickly and arrived safely.
“Offer was as posted.”
Shoes arrived within three days and wife liked the style.
“The shoes came within 3 days and my wife loves the style.”
An Axe body wash leaked in transit, soaking the entire shipment.
“one of the Axe body wash items opened in transit and literally soaked the entire shipment.”
Shower head arrived without hose parts and may be unusable.
“I got shower head but no parts to attach it to a hose.”
Good price, shipping, and grandson loves it for hunting.
“Price. Shipping and grandson loves it for hunting.”
Granddaughter loved it, but delivery took very long.
“It just took So Long to Receive it !”
Shirts were nice and ordering was easy.
“Very nice shirts. Easy to order.”
Product did not work and reviewer requested a refund.
“It did not work I want a refund”
Reviewer loves this shopping site.
“I love this shopping site.”
Order never received and reviewer is still waiting.
“Never received these. Still waiting.”
Return process was seamless and second purchase matched the description.
“The return process was seamless.”
Device works fine but runs Windows 10 and can feel warm.
“Works fine and better than most of the low-end tablets.”
Product dimensions were smaller than advertised; better suited for children.
“Not as large as measurements say”
Lock was cheaply made, lacked programming information, returning it for refund.
“Please Do Not order this extremely expensive knock off brand lock.”
Items were cute, good value, and niece loved the colors.
“Very cute and good value”
Transaction went smoothly and customer service handled an issue excellently.
“customer service was excellent.”
Brushes lacked the soft bristles previously expected and reviewer was disappointed.
“These do NOT have soft bristles. I'm disappointed.”
Received incorrect color and size; reviewer was completely disappointed.
“I received the incorrect color and different size!!”
Item arrived late and appeared used or refurbished.
“the Door Opener looked used or refurbished.”
Ink cartridges arrived damaged and appeared to be returned items.
“Both boxes were smashed and had been taped shut.”
Order returned, store refused refund and then stopped responding.
“This store is a scammer.”
Order had wrong address and customer service failed to correct it.
“I immediately contacted then requesting the shipping address be corrected and got nothing but dumb responses”
Customer service failed to correct the shipping address; delivery failed.
“I've never experienced service so poor.”
Product descriptions misleading and customer service unresponsive about cancellation.
“Zero Stars!!!Misleading product descriptions, misleading REMOVED, and zero customer service.”
Received used, damaged item and never received promised refund.
“The item was obviously used, rusted, dented, and disgusting.”
Received invalid digital egift card and no customer service response.
“The digital card was invalid or could be faked numbers/PIN.”
Agent helped with return but company ignored subsequent refund requests.
“They ghosted me ever since an agent named REMOVEDhelped me with my return and failed to issue me my refund.”
Had excellent experience and great customer service with no problems.
“Excellent experience.”
Digital product never delivered and company refused refund or response.
“NEVER AGAIN will I order something thru Tanga!”
Returned a seemingly used laptop and received no response or trust.
“Returned what I suspect to be a used laptop repackaged very poorly.”
Order missing items and company refused a refund without insurance.
“They refunded me for one pair and told me to re-order the other pair.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tanga is an online retailer known for offering discounted consumer goods and time-limited deals across categories such as electronics, home goods, apparel and accessories. The site typically features daily or limited-time promotions and ships individual orders to consumers. People searching for Tanga reviews often want information about deal depth, product reliability, shipping and post-purchase support.