Many buyers say their orders ship very quickly and that support is attentive when buying designer goods. Shoppers often point to competitive prices on branded items. Shipping costs come up as a recurring concern. A small number report cancellations, unexpected extra charges, or damaged items, which reduced trust.
Examples from available reviews (Nov 2021 – Feb 2026).
Received item in 24 hours and customer service was very responsive.
“Article livré en 24H00 et service client plus que parfait et réactif.”
Fast U.S. shipping and very competitive item prices.
“Fast shipping to the U.S., amazing prices on items!”
Received a damaged item and felt scammed; reviewer distrusts the company.
“Scammed! Horrible experience like the other recent reviews here.”
Seller asked for extra £100 then cancelled the order; poor service.
“asked me to pay £100 more”
Most reviews describe quick fulfillment and proactive customer support. Several reviewers say staff stepped in to fix shipping issues and handle returns. A few mention cancellations and requests for additional payment.
Multiple reviewers cite competitive pricing on designer items and appealing offers for U.S. shipments. Complaints about high shipping fees show up repeatedly and lower perceived value. Praise for item prices often sits alongside separate concerns about shipping costs.
Most comments describe a smooth checkout, secure packaging, and orders that arrive as expected. A smaller set accuse the seller of fraud or warn others not to trust it. Overall, the reviews split between very positive experiences and strongly negative ones.
Many buyers say items match the descriptions and arrive well packaged. Several explicitly praise material quality and accurate sizing. A few isolated reports mention damaged goods and feeling scammed.
Most reviewers mention fast replies from customer service and helpful fixes when problems arise. A few note personalized sizing help through messages, but this comes up less often. One or two accounts describe poor interactions linked to extra payment requests.
Most reviewers describe fast delivery, good product quality, and effective support. Ongoing complaints about shipping fees, plus a handful of serious negative incidents, leave some shoppers distrustful. As a result, experiences tend to be either notably smooth or sharply problematic.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Good service and fast dispatch, delivery charge felt too high.
“Excellent service and quick dispatch.”
High-quality item, fast 24-hour delivery, but shipping fees charged.
“Item of great quality, very well packaged and I received it in 24h!”
Received item in 24 hours and customer service was very responsive.
“Article livré en 24H00 et service client plus que parfait et réactif.”
Seller asked for extra £100 then cancelled the order; poor service.
“asked me to pay £100 more”
Online order was perfect and Tessabit is my preferred shop.
“Tessabit is my preferred Shop with my favorite Labels!”
Everything about the purchase was just perfect.
“Everything was just perfect!”
Fast U.S. shipping and very competitive item prices.
“Fast shipping to the U.S., amazing prices on items!”
High-quality items with responsive customer service and helpful sizing via WhatsApp.
“the team responds quickly to all messages and even helps with sizing via WhatsApp.”
Bought a Loewe bag at a great price with fast US shipping.
“Ordered a Loewe Bag at a great price.”
Smooth first-time shopping with fast, well-packaged delivery in perfect condition.
“Great smooth shopping experience!”
Found a well-priced suit delivered in two days; service resolved DHL issue.
“Tessabit’s friendly customer service handled it very quickly”
Received a damaged item and felt scammed; reviewer distrusts the company.
“Scammed! Horrible experience like the other recent reviews here.”
Very fast delivery with no customs fees; item arrived perfectly wrapped.
“Incredibly fast delivery!”
Well packed and fast shipping, but shipping cost is too high.
“only disadvantage is the shipping cost too much!!”
Received item quickly; nicely packaged blouse fits as described and pleases.
“Nicely packaged and fits as described.”
Reviewer asserts the company is a scam and advises distrust.
“Dont trust this. Its a scam.”
Good selection of designers and super fast delivery; recommended.
“Great place to find your favorite designers.”
Timely, extra-fast delivery and an easy, trustworthy returns process.
“Delivery is on time, extra fast.”
Fast shipping and the product matched expectations; will reorder.
“Fast shipping and product was as expected.”
Fast delivery and product quality met expectations.
“product quality was as good as expected”
Hi everyone, I just want to share with you my review about Tessabi, one word = amazing. I am from the UK and I ordered a Zoe leather shoulder bag 5 days ago, it just came today, as It was supposed to, they predicted 4 or 5 days. I was amazed at the quality of my bag, the color is perfect. I feel like my shoulder bag is better than in the picture and I didn't expect that so I am very happy!! it was my first time ordering on Tessabit's Website, I will definitely be back very soon and recommend it. Thank you for your professionalism !!!!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tessabit is an online retailer that sells designer and luxury fashion. It offers apparel, handbags, shoes, and accessories from multiple international brands. Listings show photos, sizing, material details, and prices. The company sells through its e-commerce site and offers international shipping. Customers can contact support and get order help through the website.