Reviews most often highlight fast, reliable shipping and on-time delivery. Many customers say the kits and cleansing products worked as expected. A smaller set reports product failures, especially with multi-day cleanses and hair detox items. Some complain about shipping costs and occasional missed paid delivery windows, and a few mention trouble reaching phone support.
Examples from available reviews (Nov 2021 – Feb 2026).
Fast shipping and consistently great product quality and service.
“Easy and fast shipping. Great quality products and consistent great customer service. Never had a bad experience with any product I purchase throughout the years. Highly...”
Five-day cleanse did not work; reviewer remained positive.
“I would give this product zero stars if it were possible.”
Order contents were correct, shipping was fast but too expensive.
“24$ for shipping is just not ok.”
Could not reach customer support by phone after several attempts.
“Could never talk to anyone when I tried calling several times”
Customers often mention quick order processing and on-time delivery by the carrier. Many use two-day and overnight shipping. A few say paid overnight or promised delivery windows arrived late.
Shipping fees show up as the main cost complaint across multiple reviews. One reviewer called a $24 shipping charge unacceptable. Comments on product pricing appear less often than shipping complaints.
Several reviewers describe ordering and checkout as easy and discreet. A small number ask for returns on unopened kits or suggest small packaging tweaks, like larger sample tubes. Repeat buyers say reordering goes smoothly.
Many reviewers say the kits worked and helped them pass, including for workplace tests. Others report failures with five-day detox plans and hair detox products. These failure reports are less common but consistently negative.
One review describes being unable to reach support by phone despite repeated attempts. Another says the company apologized right away and reshipped after a carrier mistake, showing some follow-through. Phone access issues appear in a small share of reviews.
Ratings cluster at the high end, alongside several one-star reviews, pointing to mixed results. Most customers report solid fulfillment and products that work. A few cases of product failure and high shipping costs stand out as strong negatives.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I purchased 5-day detox but I still tested positive. It is not a good experience when you trust products and the only budget you have spend it on this failure. Not impressed and very upset to even be giving your company my hard-earned money for fake products. A nd to top it off, to get your refund, they want you to take an actual lab test saying you failed...? Highly disappointed in this product. Really needed this to work and it didn't do anything it said it would except take my money and make me not pass my test. It's a total scam.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TestClear runs an online store that sells at-home drug test kits and cleansing products. It offers expedited shipping through major carriers. Product pages list instructions and ingredients for customers to review. TestClear provides support channels and publishes its shipping and return policies on its website. The site also includes product pages, FAQs, and order tracking for online purchases.